HFTP Member Spotlight: Mark Gage
This week's Member Spotlight centers on Mark Gage of Avondale, Arizona.
This week's Member Spotlight centers on Mark Gage of Avondale, Arizona.
This week's Member Spotlight centers on Shannon McCallum of Las Vegas, Nevada.
It’s time for a new era of property management—through the HFTP Corporate Allied Sponsorship (CAS) program, get to know companies like Solonis, whose intuitive property management system offers the hospitality industry a single, robust solution for managing hotels, resorts, vacation rentals and corporate housing.
This week's Member Spotlight centers on AJ Aluri of Morgantown, West Virginia.
This week's Member Spotlight centers on Howard Isaacson of Delray Beach, Florida.
This week's Member Spotlight centers on Justin Beyer of Jensen Beach, Florida
This week's Member Spotlight centers on Joel Barker of Portland, Oregon.
In these uncertain economic times, many hospitality organizations are putting out the welcome mat for Accounts Payable (AP) automation solutions that streamline operations for their finance departments. Through the HFTP Corporate Allied Sponsorship (CAS) program, get to know companies like Paymerang, whose powerful finance automation technology eliminates fragmented payment systems, increases data security and greatly reduces fraud risk.
This week's Member Spotlight centers on HFTP Past President John S. Lewis of Fountain, Colorado.
This week's Member Spotlight centers on Tom Vickstrom of Nashville, Tennessee.
Creative Supply founder Youri Sawerschel and FRAME’s Tracey Ingram get together to discuss the key trends they expect to influence hospitality in 2023, combining insights from Sawerschel’s realm of brand strategy and brand design, and Ingram’s role as editor at large for one of the world’s leading interior-design platforms.
Mews Founder Richard Valtr thinks Hospitality industry insiders must think holistically about their properties and favilities, redefine metrics of success and create a new standard of excellence. Instead of treating their businesses as simply rooms, Valtr suggests operators should think creatively about generating new and ancillary revenue streams, such as memberships to restaurants, services, parking spaces, and fitness areas. Incentivizing guests to stay on-site is key to capturing their full spend, offering grab-and-go meals, co-working spaces, networking events, gym access, and memberships.
The concept of the Metaverse has generated a lot of buzz and discussion, but it can be challenging to separate fact from fiction in the midst of all the hype. While some predictions may seem far-fetched, there's no denying that the idea of a virtual world has captured the imagination of many. However, the main question stands: is this attention really deserved?
Leadership capabilities in the hospitality sector must focus on four areas to navigate current disruptions and shifts, according to futurist Rohit Talwar. The four areas are learning at speed, innovation, foresight, and transformational thinking, or LIFT. Leaders need to adopt a human-centered approach, which includes adopting learning-led approaches to projects, team learning, and AI tools like ChatGPT. For innovation, leaders need to acquire facilitation skills and a tool box of processes to drive meaningful innovation. Foresight requires leaders to manage the present from the future and to regularly scan and develop scenarios. Transformational thinking requires leaders to unlearn old assumptions and embrace new ideas through zero-based thinking.
Dubai-based serial entrepreneur Atul Chopra writes that the use of locally sourced produce in the UAE has been on the rise in recent years, with an increased focus on sustainability and the reduction of carbon footprint. Currently, only 20% of fruits and vegetables consumed in the UAE are grown locally, but this is changing as the local agricultural industry is increasing its contribution to the market. The UAE has more than 30,000 farms, and initiatives like hyper-local sourcing reduce the carbon footprint, improve the freshness of produce, reduce kitchen waste and increase the awareness of local produce. The hospitality industry is also playing a role in promoting local sourcing, with global hospitality chains like Hilton sourcing over 446 tons of local produce, resulting in a saving of CO2. Independent restaurants are more agile in implementing these changes, while larger chains are educating guests and improving their procurement methods. Climate change has brought attention to the need for food security and the importance of sustainable development goals.
To maximize profits, Hotels should focus on being proactive with labor, using insights to decrease labor costs and develop new revenue streams, preventing analysis paralysis, and applying insights to drive profits. Actabl CEO Steven Moore writes that utilizing insights effectively is the innovation that will drive the next hospitality revolution, and it is recommended to prioritize learning about and testing new insight-driving solutions, platforms and concepts.
In this article, the author of “See Your New Normal”, Woody Wade, states that as professionals with responsibilities for the future success of companies, individuals will inevitably be called upon to make big, consequential decisions without knowing exactly what the future will be like and whether those decisions will turn out to be good or bad. It is important to understand how a decision can turn out to be terribly wrong, such as by not assessing the future and making a decision based on today's circumstances but executing it in tomorrow's landscape where conditions have changed. The conclusion is that good decision-making calls for foresight, the ability to foresee changes that could realistically materialize in the environment, understand the implications of those changes for the business, and increase the company's chances of future success. The question is raised of how to achieve this foresight.
Ahmed Ramdan, Founder & Group CEO of Ròya International, recently sat down with Jonathan Worsley to discuss the future of the hospitality industry. They discussed the importance of innovation, sustainability, technology, and education in the future success of the industry. Ahmed believes the industry has become more flexible and open to new ideas after the challenges of the past few years and is optimistic about the future.
The travel and tourism industry has been greatly impacted by the rise of digital technology, particularly in the realm of global presence. In order to attract a diverse clientele, hotels must have a strong online presence and utilize various digital marketing and distribution channels, including OTAs. The growth of digitalization has also helped create a feedback loop through authentic online reviews, which are trusted by 90% of consumers, and facilitated incremental bookings, with online platforms generating 11% of the 2.2 billion nights booked in Europe in 2019.
Andrea Stokes at J.D. Power writes that the hotel and travel industry experienced a surprising year in 2022, with a surge in leisure demand and high room rates due to consumers booking "revenge" travel after two years of the pandemic. The labor shortage in hospitality will continue to ease, but the industry needs to work on educating the younger generation about careers in hospitality and improving their software training. Hotel technology still has a long way to go, with many franchisees and independent hotel owners avoiding software updates and sticking to legacy systems. 2023 is set to be "The Year of Sustainability" with hoteliers having the opportunity to make their properties more environmentally friendly, and guests becoming increasingly interested in sustainability programs. With the waning effects of the pandemic and a brighter future, the hotel industry will continue to grow with job creation, resuming property improvements and capital investments, and providing returns for real estate owners.