HSMAI Europe, the European arm of the Hospitality Sales and Marketing Association International (HSMAI), the industry’s leading advocate for intelligent, sustainable revenue growth globally, is starting 2023 as it means to go on – in growth mode – by hosting its three-day business event for the region’s hospitality commercial elite.
Marriott Bonvoy®, the award-winning travel program from Marriott International, has announced it is offering Marriott Bonvoy members multiple opportunities to experience unforgettable moments with Manchester United. Launching today, together with Marriott Hotels, members can bid on opportunities for exclusive access including an overnight stay in Old Trafford Stadium, access to visit the pitch, and a chance to travel to Barcelona with the team, all through the Marriott Bonvoy Moments platform for the remainder of the 2022-2023 season.
Frontier Airlines, a budget airline based out of Denver, Colorado, announced an "all you can fly" promotion that offers pass holders unlimited domestic flights, including to Puerto Rico.
Airlines are in a better position to offer this type of promotion as they can recoup incremental revenue via additional fees for luggage, seat allocation and more. Hotels are not likely to be able to charge incremental fees for these types of services, at least not yet.
Unlimited stays? sounds like a great alternative to paying rent! And I guess that's the challenge... the headline offer is great (for PR and buzz) but the restrictions will need to be locked down.What I love about the unlimited-stay idea is it would require a hotel to ramp up revenue from ancillaries and attributes.
Following the acquisition of a portfolio of urban hotels in Berlin, Leipzig, Dresden, and Wismar, the new owners needed to create a new brand quickly to be able to re-commercialise their hotels. When they contacted Creative Supply, they had four hotels, a business plan and a name, “Vagabond Club”. The brand was to be entirely rebuilt and as quickly as possible.
The leading sales, operations, and distribution management platform HotelRunner introduces 'Insights' at WTM London, a cloud-native business intelligence (BI) platform, offering ready-to-use and fully customizable pixel-perfect dashboards, data warehouse models, and visualizations.
It was mid-June 2022 and Vito and Carlo Cinque, two brothers at the helm of the world-renowned Italian 5-star hotel Il San Pietro (ISP) since 1996, had reasons to rejoice. Located in Positano on the Amalfi Coast, south of Naples, their 56-room iconic property was enjoying its best year, as unprecedented numbers of pandemic-exhausted travelers were flocking again to Positano. Charging an average rate of €1,882 each night for a room, the hotel boasted a 99.9% occupancy rate1 and was fully booked until mid-October. This was in stark contrast with the preceding two years during the Covid-19 pandemic, when ISP struggled to keep staff onboard and attract guests as Italy endured a catastrophic drop in tourism.
SBM (Société des Bains de Mer) is a casino and luxury hotel group with more than 150 years of history in Monaco encompassing four properties that include four and five-star hotels. For more than 12 years, Benjamin Caprini has been the revenue manager for the hotel group. The hotels using IDeaS today include The Hôtel de Paris Monte-Carlo, The Hôtel Hermitage Monte-Carlo, and The Monte-Carlo Bay Hotel & Resort.
In recent years, the world of alpine tourism has shined with exceptional resilience. All players in the sector are mobilized to face climate, geopolitical or health-safety challenges and preserve an essential activity for the region. La Folie Douce is no exception to the rule and is launching the Alpine Sprint, in collaboration with Creative Supply and with the participation of EHL Hospitality Business School, founded in 1893 as the Ecole hôtelière de Lausanne. A lively event in the form of a crazy competition, aiming to envision the resort of the future, in the exceptional setting of Chamonix. See you on November 18, 2022!
Lithuania-based upscale property Art City Inn has been leveraging RateTiger Channel Manager and Booking Engine for optimizing and expanding online distribution. The property has experienced excellent growth in bookings by adding new source markets through RateTiger’s wide network of demand channels as well as driving direct bookings from their brand website.
In honour of World Tourism Day on 27 September and with a mission to make it easier for everyone to experience the world - including the parts that aren’t so far from home, we are recommending a handful of adventures right here in the UK. After all, why should overseas visitors be the only ones checking out what the UK has to offer?
One of the Canary Islands, Tenerife is one of Europe’s most popular destinations, welcoming 2.7 million tourists in 2021 alone. The destination has significant touristic potential, and it is aiming to develop its sector in line with the values and priorities of UNWTO.
The World Tourism Organization (UNWTO) has joined the European Historic Thermal Towns Association (EHTTA) and the Spanish region of Galicia in the north of the country (Axencia Turismo Galicia) to announce plans for this year’s "International Congress on Thermal Tourism”, which kicks off on World Tourism Day (27-29 September in Ourense, Galicia).
Housed in one of the magnificent palaces built by the knights of the Order of St John, Osborne Hotel, a 3-star luxury property in Valletta, has strongly recommended RateTiger as its technology partner of choice for hotel rate shopping, channel management and online distribution.
In this series, we go behind the front desk to learn everything from the strangest room service requests to quirky fun facts, to the most heartwarming reunions. We pick a new destination and hotel each month to give you the inside scoop.
In my view this is a natural progression of leveraging an engaged audience to provide them with greater opportunities. Today most businesses are pursuing a program of amassing a database of contacts and associated behavior to grow their business and extend commercial value.
I have anticipated the major hotel chains to do try and monetize their huge website and mobile app traffic and loyalty membership data for quite some time now. In the past, the membership data was monetized primarily through the cobranded credit cards: Ex.
Curated experiences are always a tricky thing as what is curated today might not be tomorrow and there is a very blurry line between curated to truly benefit the customer vs enahnced curated experiences based on the algorythm pushing "curation".
Winners of the HSMAI Europe Awards 2021 were unveiled at a Gala Ceremony, which took place at the Kimpton Fitzroy Hotel in London last week.
A French family of five were welcomed by the villagers of Sambuca in Sicily on 2 July, after being selected to become temporary residents of the village to help revitalize the community. As part of the 1 Euro House campaign, the family with three children will live in a restored designer historic home and Host guests on Airbnb for one year.
EHL Advisory Services, the training and consultancy branch of EHL Group (the global reference in hospitality education, business solutions and innovation) has partnered Emirates, one of the world’s largest airline, to take its new hospitality strategy to the next level.
FirstName is a state of mind. The expression of FEEL GOOD embodies generous and benevolent places which cultivate common sense, joie de vivre, freedom, humor and sharing. An experience of beauty and overall well-being. And a new way of experiencing the hotel today and tomorrow.