HITEC 2001 Interviews - Andersen Hospitality eBusiness Update - With Dr. Mark Warner
Arthur Andersen LLP
1345 Avenue of The Americas
New York, NY 10105-0302
Phone: (212) 708-4545
Fax: (212) 708-6523
Interviews
HITEC 2001 Interviews - Ms. Cindy Estis Green (HSMAI) - Use of Data Mining, CRM and Marketing Intelligence in Hospitality Today...
HSMAI is the leading organization of sales and marketing professionals representing all segments of the hospitality industry. With a strong focus on education, HSMAI has become the industry leader in identifying and communicating trends in the hospitality industry while operating as a leading voice for both hospitality and sales and marketing management disciplines. Members can access a wide variety of educational tools and enhance their skills and expertise to increase business and enrich their careers. Founded in 1927, HSMAI is an individual membership organization comprised of over 5,000 members. Cindy Estis Green was just appointed Chairman of the Hospitality Sales and Marketing Association Foundation.
HITEC 2001 Interviews - Conference Speaker - Scott Heintzeman - CIO Carlson Hotels Worldwide
Based in Minneapolis, Minn., Carlson Hotels Worldwide, an affiliate of Carlson Hospitality Worldwide, has over 720 hotel locations in over 64 countries. Other operations of Carlson Hospitality Worldwide include Radisson Seven Seas Cruises; Carlson Lifestyle Living; Carlson Vacation Ownership; Carlson Restaurants Worldwide, which includes T.G.I. Friday's and other restaurant brands; and Provisions, a worldwide procurement company.
HITEC 2001 Interviews - Passkey - Mr. Tim Durant - Executive VP/GM of North America - Tim Talks About Passkey's HotelDirect Product Launch at HITEC
Passkey HotelDirect automates group business via an online application. Designed for single-property meetings, HotelDirect enables hotels to create custom reservation Web pages tailored to each event. The Web site allows simultaneous and direct access to group room blocks for hotels and detailed management information for meeting planners. This real-time accessibility is key in maximizing the hotel's efficiency in managing group reservations and provides multiple benefits.
HITEC 2001 Interviews - Microsoft Corporation - Mr. Gary Cooke - Industry Manager for Hospitality & Food Service
Hospitality & Food Service is a large, diverse, global market comprising well over 600,000 individual hotel and restaurant sites in North America alone; inclusion of international sites could double this number. Each site deploys different kinds and mixes of technology to serve customers and perform its business operations, making this industry a complex technology environment. As hotels and, to some degree, restaurants come to be booked as part of a larger "travel experience," the ability of everybody's systems to interoperate becomes more important, and the need for security intensifies.
HITEC 2001 Interviews - 27 June 08.00 CET - General Session: Hotel of the Future (Ends 9.15 CET)
Views about what the look and feel of a hotel in the early part of the 21st century should be...
HITEC 2001 Interviews - MITEL Networks - Ms. Dayna Kully - Vice President, Hospitality Group
Mitel Networks is a leading edge provider of next-generation IP communications solutions focused on voice, video, and data convergence for broadband networks. The company creates advanced solutions and applications in the areas of speech recognition, wireless mobility, unified messaging, and contact center solutions. The patented dual-bus architecture in Mitel's IP platforms allow communication systems to easily accommodate IP and digital phones, delivering the power of IP to the desktop without sacrificing features, functionality, or reliability.