Interviews

July 1, 2002

Interview With Nick Steigelman, Teledex - Discusses Teledex's Voice Over IP Solution (HITEC 2002 Video)

With over 6.5 million guestroom telephones shipped, Teledex is the worldwide leader in providing feature-rich, durable telecommunications devices to the global hospitality industry, and has been selected as a preferred supplier by most major hotel chains, as well as a number of multinational corporations.

Teledex Corporation

July 1, 2002

Interview With John F. Davis, III, Chariman & CEO, Pegasus Solutions, Inc - Introduction To Pegasus' New Merchant Model Hotel Payment System (HITEC 2002 Video)

Pegasus Solutions, Inc. PEGS, introduced its newest technology service for the travel industry today at HITEC 2002 in Chicago. Continuing its track record of developing innovative technology solutions to solve worldwide travel industry problems and inefficiencies, Pegasus has launched PegsPaysm, an ASP-based service for travel businesses that operate under the merchant model. Dallas-based Pegasus Solutions is a leading provider of hotel industry transaction processing solutions and electronic commerce services.

July 1, 2002

Interview With Robert S. Bennett, Sr. Vice President, Property Systems & Services, Pegasus Solutions, Inc - Internet Enabled PMS - Expectations vs Reality of ASP Solutions (HITEC 2002 Video)

During HITEC 2002, Hospitality Net & HFTP Jointly produce HITEC Online Studio. The Studio features about 40 interviews with industry executives, consultants and CEO's of HITEC exhibitors. Interviews broadcast LIVE on the Internet and will be available for on-demand broadcast one week after show. To listen and view the interviews, you need Real-Player software installed on your system.

July 1, 2002

Interview With Mike Kennedy, CIO and Senior Vice President Hotel Information technology, Cendant Corporation - Internet Enabled PMS - Expectations vs Reality of ASP Solutions (HITEC 2002 Video)

Wyndham

July 1, 2002

Interview With Peter Keenan, Executive Vice President, Merlot Communications - High Speed Internet Access - What's Working and What's Not (HITEC 2002 Video)

Merlot Communications, Inc., manufactures and markets intelligent customer premises-based communications solutions that deliver reliable, high quality broadband communications services within buildings over virtually any wired infrastructure, from ordinary telephone wire to CAT 5 cable. Merlot VROOMService™ High Speed Internet Access (HSIA) for the hospitality, education and Multi-Tenant Unit sectors delivers guaranteed bandwidth and secure transmission of voice and data, while simultaneously providing remote power to the Merlot in-room device.

Merlot Communications

See why hotels are switching to Mews

July 1, 2002

Interview With Michael Squires, President, Softscribe, Inc. - Enterprise Technology (HITEC 2002 Video)

Softscribe

Ad #1 Hotel PMS

Revenue up. Manual work down. Hotels using Mews see 35% higher RevPAR and 45% more upsells. Book a free demo.

Mews

Ad Social Strategy

Turn Social Into Commercial Growth

A two-day working summit, live and online, for hospitality teams ready to improve bookings, reputation and results.

KORDIE®

July 1, 2002

Interview With David Sjolander, Vice President Hotel Information Systems, Carlson Hospitality Worldwide - Making HotelChain Intranets Work (HITEC 2002 Video)

July 1, 2002

Interview With Scott Heintzeman - CIO for Carlson Hospitality Worldwide - Enterprise Technology (HITEC 2002 Video)

Interview Human Resources

July 1, 2002

Interview With Rich Jackson, CIO, AH&LA - What's New From AH&LA's Ebusiness Committee (HITEC 2002 Video)

AH&LA

July 1, 2002

Interview With Stephen P. Gillooly - Principal Consultant, PwC Consulting - A look at how B2E increases human capital value for hospitality and leisure companies (HITEC 2002 Video)

In the hospitality and leisure (H&L) industries, employee contact with guests is perhaps the most critical part of the guest experience. Guest service, guest satisfaction, spend rates, and return rates are all effected by these interactions. The best in the industry are known for their service, having made these touch points a competitive advantage. But can further improvements be made? What are the connections between employees and guests, and how can we take advantage of that connection in a competitive labor market with increasingly discerning guests?

Ad Social Strategy

Turn Social Into Commercial Growth

A two-day working summit, live and online, for hospitality teams ready to improve bookings, reputation and results.

KORDIE®

July 1, 2002

Interview With Kirby Payne, Chairman, AH&LA - Payne Comments On AH&LA's Announcement To Assess The Association's Governing Model (HITEC 2002 Video)

During the recent Las Vegas International Hotel & Restaurant Show, officials of the American Hotel & Lodging Association (AH&LA) unanimously agreed to assess the association's governing model. With that decision, AH&LA recently retained the services of Washington Resource Consulting Group, Inc., to perform a study to identify ways to improve the organization's current membership structure.

AH&LA

June 25, 2002

Interview With Danny Hudson, VP Sales & Marketing, Newmarket International, Inc. - What's New at Newmarket... (HITEC 2002 Video)

Amadeus Hospitality

June 17, 2002

Audio Interview With Jos Schaap, Vice President, Fidelio Technolgies (Micros Systems) - Talks About Recent Developments Of The Opera Product Line

OPERA Enterprise Solution (OES)
The OPERA Enterprise Solution is a fully integrated suite of products consisting of modules that can be easily added or expanded allowing effective and easy deployment from smaller operations to global, multi-branded hotel chain environments. OES can be deployed in any size environment, from a single property with just Front Office to a large, full service hotel with Sales & Marketing, Catering, Revenue Management, Quality Management, Back Office, and Materials Management. In addition, the OPERA Enterprise Solution offers products for a hotel chain's corporate office, including our Central Reservations Systems for both centralized guestroom and function space sales, and Enterprise Information System, the Customer Relationship Management (CRM) package specifically designed for the hotel industry.

Oracle Hospitality

April 10, 2002

Audio Interview with John Cahill, HFTP President/CIO of the Manhattan East Suite Hotels, NYC - HITEC 2002 Chicago Update, Club and Hotel Controllers Conference in Las Vegas And Much More

It's our monthly wrap-up with HFTP President John Cahill. We caught with John at the recent AH&LA Annual Convention in Philadelphia, April 3 & 4, and he has plenty to talk about. John gets us up to date on HITEC 2002 in Chicago, which includes "Ask The Aliens" (no kidding). Planning on taking the CHAE or CHTP tests? It's a little different this time around. We'll hear why. Among other subjects of interest, mark your calendar for HFTP's 2002 Annual Convention & Tradeshow, October 23 - 24, 2002 in Austin, TX as HFTP celebrates 50 years! We'll get a sneak peak. Click "play," and enjoy the chat.

March 12, 2002

Audio Interview with John Cahill, HFTP's President - Chats About Last Month's HOSTEC/EURHOTEC Show, Additions To HITEC This June And The 'HFTP Technology Award Of Merit'.

It's our monthly wrap-up with John Cahill, who's back from London and briefly remarks about HFTP's appearance at the HOSTEC/EURHOTEC show. After a few meetings in London, HFTP will add an educational session to HITEC that is very European! There's also more discussion in this streaming audio interview on the 30th year of HITEC and yes, Terry Bradshaw gets mentioned again! (I think Cahill, a New Yorker, might just be a Pittsburgh Steelers fan.) And with HITEC turning 30 this summer, John talks about what HFTP us doing to honor those who laid the groundwork for 30 years of progress. Oh, there's some financial discussion too. It's always a pleasure to hear from John Cahill, so click "play," and enjoy the chat.

January 31, 2002

Audio Interview with John Cahill, President, HFTP - Cahill Discusses the Upcoming HOSTEC/EURHOTEC show and why former NFL QB Terry Bradshaw is Coming to HITEC

It's our monthly wrap-up with John Cahill, who's getting set to head to London for the upcoming HOSTEC/EURHOTEC show. HFTP will be represented at the show and John will also be speaking. John also discusses HITEC. It's months away but the applications are in the mail! He fills us in on the opening session and a few of the speakers that include technology experts a comedian and a former NFL star. Click "play" to hear the update.

December 18, 2001

Audio Interview w/ John Cahill, President, HFTP & CIO, Mahattan East Suite Hotels

HFTP President John Cahill is off and running as 2001 comes to a close. Excited about 2002, Mr. Cahill dicusses HFTP's new research facility established with the University of Houston. It's a facility that will be ready to go in the first quarter of 2002. More details on this exciting undertaking and service for HFTP members. A "History Wall" and honoring HFTP legends are all included in this update. Press "Play," sit back, relax and enjoy the chat.

December 3, 2001

Audio Interview with HSMAI's Bob Gilbert

The Hospitality Sales & Marketing Association International (HSMAI) and New York University are collaborating to spearhead an "Industry in Crisis - Interactive Strategy Conference," a special HSMAI Executive THINK session designed to produce immediate solutions to the problems and issues facing the hospitality, travel and tourism industry as a result of the recent terrorist attacks.

HSMAI (USA)