Summer brings a welcome surge in travel, with millions of people booking hotels, redeeming loyalty rewards, and flocking to vacation destinations. But as transaction volumes rise, so do fraud risks and many hospitality brands find themselves unprepa...

Bill Bruno

CEO of Celebrus

Celebrus

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Information Technology

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Safety & Security

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Big Data

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Opinion

Unified Data Layers: Driving Personalisation, Guest Satisfaction, Revenue

In a recent podcast on dojo.live, I spoke about the game-changing role of a unified data layer in staying competitive, especially in an era driven by AI and other emerging technologies.

Binu Mathews

DIRECTOR & CEO at IDS Next

IDS NEXT

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Information Technology

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Lodging Industry

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Big Data

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Opinion

The evolution of DMOs: From marketing to management in a data-driven era

The DMO has evolved significantly in the last three to five years. What originated as destination marketing organizations have become destination management organizations. And this isn’t just a name change.

Richard Cottrell

Global Head of Sales, Data Solutions at Lighthouse

Lighthouse

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Destination Marketing

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Digital Marketing

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Big Data

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Opinion

HITEC 2025: A Preview of Innovations and Insights Shaping Hospitality’s Future

This June, I’ll be heading to Indianapolis for the Hospitality Industry Technology Exposition and Conference (HITEC®). For me, HITEC has always been less about the hype and more about the conversations and insights that stick with you long after the...

David Poprawka

Principal Solution Consultant | Global Products – Infor Hospitality

Infor

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Property Technology

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Events & Conferences

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Lodging Industry

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Big Data

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Opinion

AI caution and skepticism

Speaking at a conference in Paris on AI in travel and hospitality, surrounded by experts, tech firms, AI researchers, airlines, and more. A great event in a great hotel. What surprised me was the atmosphere of some: cautious, skeptical, even mildly ...

Martin Soler

Partner at Soler & Associates

Soler & Associates

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Sales & Marketing

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Big Data

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Chatbots, Robotics & AI

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Opinion

Smarter Revenue Tools Mean Stronger Marketing — and Bigger Wins — for Independent Properties

Independent hospitality operators are marketing masters by necessity. With limited staff, budgets, and time, they juggle social media, email campaigns, OTA listings, reviews and advertising — often all at once. In TakeUp’s The Voice of Independent H...

Bobby Marhamat

CEO

TakeUp

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Property Technology

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Revenue Management

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Big Data

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Opinion

Global Instability, Booking Trends and How Hoteliers Can Stay Ahead

Behind the reassuring headlines of strong bookings and stable occupancy rates, a deeper story is unfolding. Shifting traveler behavior, rising domestic demand and a growing need for adaptability in the face of political and economic uncertainty.

Tom Brown

Senior Copywriter at Mews

Mews

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Property Technology

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Revenue Management

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Markets & Performance

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Big Data

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Opinion

Types of AI as the Glue for the Hotel Wellness Guest and Staff End User Journey

It’s inevitable that modern advances in artificial intelligence (AI) and automation will impact the hotel industry. While much has been rightfully said about use cases like machine learning (ML) impacting personalized guest offers or microsegmentati...

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Big Data

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Chatbots, Robotics & AI

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Health

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Opinion

A Call for a UN Tourism Resilience Data Centre

As a candidate for the position of Secretary General of UN Tourism, I am honored to support the important work of the Global Tourism Resilience and Crisis Management Centre in Jamaica and other parts of the world and contribute to this critical effo...

Harry Theoharis

Candidate for Secretary-General of UN Tourism

UN Tourism

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Information Technology

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Big Data

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National & International Policy

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Opinion

The Complexities of Forecasting Group Business in Hospitality

Group business represents a significant revenue stream for many hotels, but accurately forecasting this segment can be a formidable challenge. Unlike transient bookings, which are often driven by individual travelers and shorter lead times, group bu...

Gerhard Wasem

Director Product Management, Duetto

Duetto

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Sales & Marketing

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Revenue Management

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Business Travel

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Big Data

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Big Data

Summer Travel Surge = Spike in Fraud: What Hospitality Brands Need to Know

Unified Data Layers: Driving Personalisation, Guest Satisfaction, Revenue

The evolution of DMOs: From marketing to management in a data-driven era

HITEC 2025: A Preview of Innovations and Insights Shaping Hospitality’s Future

AI caution and skepticism

Smarter Revenue Tools Mean Stronger Marketing — and Bigger Wins — for Independent Properties

Global Instability, Booking Trends and How Hoteliers Can Stay Ahead

Types of AI as the Glue for the Hotel Wellness Guest and Staff End User Journey

A Call for a UN Tourism Resilience Data Centre

The Complexities of Forecasting Group Business in Hospitality

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