Several large hotel brand companies in the United States, as well as hotel ownership groups, have now formally committed to require third-party sustainability certifications for their properties. These must be from an approved and generally known an...

Greg M. Poirier

MBA, Global Director, Hospitality Certification Programs, Audubon International

Audubon International

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Environment & Sustainability

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Business Travel

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Corporate Social Responsibility (CSR)

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Luxury Travel

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Opinion

Redefining the Travel Distribution Landscape: Opportunities and Challenges for Business Travel

The business travel industry’s evolution demands more efficient, dynamic, and customer-focused travel distribution systems. Advanced distribution capabilities, often referred to as New Distribution Capability (NDC), present a transformative opportun...

Duane Overgaard

President of Connectivity and Senior Vice-President of DerbySoft

DerbySoft

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Information Technology

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Business Travel

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Opinion

The Power Shift: How Travelers Are Transforming the Future of Business Travel

Business travel is booming. According to the GBTA’s Business Travel Index Outlook report, business travel spending is projected to reach $1.4 trillion this year and climb to $1.8 trillion by 2027.

Duane Overgaard

President of Connectivity and Senior Vice-President of DerbySoft

DerbySoft

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Sales & Marketing

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Information Technology

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Business Travel

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Opinion

Eight Ways to Win More Group Booking RFPs

Group travelers represent a highly sought-after segment in the hotel industry, yet they’re also among the most challenging to capture. The competition is fierce, the logistics are complex, and responding to RFPs can quickly become overwhelming. But ...

Florent Silve

Executive Vice President of Supply and Strategy at Engine

Engine

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Sales & Marketing

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MICE

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Business Travel

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Opinion

Is this the end of the one-day business trip?

Business travel is back.

Suzanne Neufang

CEO at GBTA | Global Business Travel Association

GBTA

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Business Travel

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Opinion

Using Data to Navigate Operational Challenges in Hospitality

The hospitality industry knows how to handle pressure. From fluctuating demand to staffing challenges, nothing comes easy. But what happens when you add rising operational costs and economic uncertainty to the mix? For many hoteliers, the answer lie...

Corey McCarthy

Chief Marketing Office (CMO), Unifocus

Unifocus

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Travel Technology

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Business Travel

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Chatbots, Robotics & AI

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Luxury Travel

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Opinion

Elevating Hospitality B2B Engagement through Exceptional Customer Service

Exceptional customer service is the basis of any successful business, but it’s even more crucial in the hospitality industry. Your clientele is the foundation that can make or break your business. When your hotel services B2B customers, it’s vital t...

Indiana Lee

Freelance Technical Writer at Indiana Lee Writes

Indiana Lee Writes

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Sales & Marketing

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CRM & Loyalty

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Business Travel

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Guest Experience

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Opinion

Revolutionizing Business Travel – Marriott’s Game-changing Initiative

Marriott’s new comprehensive travel management system for small and medium businesses has the potential to transform corporate travel management. Read on to know more.

Mandeep S Lamba

MRICS, President (South Asia), New Delhi

HVS

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CRM & Loyalty

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Business Travel

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Opinion

Blended Travel as a Huge Growth Opportunity with Words of Wisdom from Marriott

Call it bleisure or hybrid travel; then look at emerging segments like the work-from-anywhere digital nomads or workcations. Overall, the hotel industry for the rest of the 2020s will see a demise of the days of wholly separated meeting and events (...

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Business Travel

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Leisure Travel

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Opinion

Why Hotels Should Master the Fundamentals of Guest Experience Before Adding the Bells and Whistles

NBA legend Michael Jordan is famous for his thrilling game style, but he didn’t get there without mastering the basics of the sport. As he famously said, “You can practice shooting eight hours a day, but if your technique is wrong, then all you beco...

Joe Vargas

SVP & General Manager, Infor Hospitality

Infor

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Property Technology

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Business Travel

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Lodging Industry

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Guest Experience

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Business Travel

Beware the Virtual Audit

Redefining the Travel Distribution Landscape: Opportunities and Challenges for Business Travel

The Power Shift: How Travelers Are Transforming the Future of Business Travel

Eight Ways to Win More Group Booking RFPs

Is this the end of the one-day business trip?

Using Data to Navigate Operational Challenges in Hospitality

Elevating Hospitality B2B Engagement through Exceptional Customer Service

Revolutionizing Business Travel – Marriott’s Game-changing Initiative

Blended Travel as a Huge Growth Opportunity with Words of Wisdom from Marriott

Why Hotels Should Master the Fundamentals of Guest Experience Before Adding the Bells and Whistles

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