LE Debuts 2028 U.S. Hotel Openings Forecast, Projects 832 New Hotels to Open
Lodging Econometrics' Q2 2026 U.S. pipeline report shows 5,975 projects in development, with 832 new hotels forecast to open in 2028 at a 1.5% growth rate.
News
Making the STRs Align: How Newport Hospitality Group is Building Smarter Hotel Budgets
Newport Hospitality Group details how it uses STR Custom Forecasts and CoStar analytics to build hotel budgets with segment-level comparisons, mix modeling, and year-over-year commentary in a single platform.
By Tim Hayes, Vice President of Financial Analysis, Newport Hospitality Group
Inside Newport's Compass Circle Councils: Turning Collaboration into a Competitive Advantage
Newport Hospitality Group's Compass Circle Councils unite property and corporate leaders in two working groups covering commercial strategy and operations, sharing best practices across the portfolio to drive performance and owner returns.
By Whitney Altizer, Chief Commercial Officer, Newport Hospitality Group
U.S. News Announces the 2026-2027 Best Travel Rewards Programs and Debuts New Rankings for Business Travelers
U.S. News ranks Wyndham Rewards, American Airlines AAdvantage, Marriott International, and United Airlines at the top of its 2026-2027 travel rewards and new business traveler program rankings.
Canada hotels report first monthly occupancy decline of 2026
Canada hotels saw occupancy fall 3.5% in June 2026, though ADR rose 5.4% to CAD252.63; results were shaped by the FIFA World Cup in Vancouver and Toronto, and event-driven spikes in Nova Scotia and Newfoundland.
Entries Now Open for The 2026 National Gingerbread House Competition Entries Now Open for The 2026 National Gingerbread House Competition
The Omni Grove Park Inn hosts its 34th National Gingerbread House Competition on Nov. 16, 2025, drawing entries from 26 states and over 20,000 annual visitors to Asheville.
The Great Wake Up Debate: Rob Beckett and Holiday Inn Express® Uncover the Wake Up Rituals Defining the UK and Ireland
Holiday Inn Express partners with comedian Rob Beckett to launch a consumer PR campaign based on research into UK and Ireland morning routines, sleep habits, and breakfast preferences.
Is convenience putting hotel guests at risk?
A roundtable discussion prompted by the Travelodge assault case examines how hotels must balance frictionless guest journeys with security, arguing that staff empowerment and ID verification are essential safeguards.
By Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
Why Personalization Can Never Become a Standard
An op-ed argues that genuine guest personalization cannot be standardized, using a viral Moscow hotel story to illustrate why wow moments lose impact the instant they become policy.
2026 Is Not About Adding AI to Hotels, World Cup Left 16 Cities Worth of Pricing Lessons, Small Hotels Can Outpace Chains on Tech
Wednesday brought Are Morch's argument that 2026 marks the point where AI becomes hospitality's primary discovery interface rather than an optional tool, Lighthouse's World Cup recap distilling pricing and demand lessons from 16 host cities for hoteliers eyeing 2030, and The Gallivant's GM on how small independents can outmaneuver chains through agile technology. Pertlink's AI cost routing framework, Amsterdam's tax pressure, and pipeline signings from Niseko to Mui Ne rounded out the session.
AI is changing hotel search. Is your hotel ready to be recommended?
Cendyn webinar covers how AI assistants like ChatGPT and Gemini are reshaping hotel discovery, and what content strategies marketers can use to stay visible in AI-generated recommendations.
Apollos Gause in conversation with Rick Posey
How AI gives hotel leadership a strategic command center: briefings, training, and sustainability
A five-part series installment outlines three AI agent use cases for hotel leaders: automated performance briefings, dynamic staff onboarding, and real-time sustainability cost tracking.
By Alan Young, VP, Strategy | Hospitality, Infor
Kennedy Training Network Announces Relaunch Of Its Front Desk “Heart of Hospitality” Certification Training Program
Kennedy Training Network relaunches its Certified Heart of Hospitality (CHH) program for front desk staff, updated for 2026, with remote or on-site delivery starting at $199 per person.
World Cup Recap: What hoteliers can learn from the 2026 tournament
Analysis of 2026 FIFA World Cup hotel data across 16 host cities reveals key pricing, supply, and demand lessons for hoteliers preparing for the 2030 tournament.
By Daniel Foreman, Commercial Strategist, Lighthouse
AAHOA Applauds Pennsylvania Enactment of Human Trafficking Awareness Training Legislation
Pennsylvania's House Bill 1286 mandates human trafficking awareness training for hotel, motel, and short-term rental employees, with refresher training every two years and compliance verification for third-party booking platforms.
Every Company Needs a ‘Reasonable Department’
United Airlines' Bryan Stoller advocates for a "Reasonable Department" mindset that trains employees to use judgment and empathy when customer situations fall outside standard policies.
By Shep Hyken, Customer Service and Experience Expert, Keynote Speaker and Bestselling Author, Shepard Presentations, LLC.
Interconnected hospitality begins long before guests arrive
Sunborn London GM Francisco Ventura cut check-in time from 8 to 1 minute by shifting registration and payments to pre-arrival, freeing staff to focus on genuine guest interactions.
Florencia Cueto Pedrotti, Director, Global Engagement & Sales Enablement, Shiji
Amsterdam Market Pulse 2026 – A Taxing Time for Damsko
Amsterdam's hotel market faces sustained RevPAR pressure from rising city tax (now 12.5%, potentially 20% by 2031) and a VAT hike to 21%, with €590M in hotel investment recorded across the Netherlands in 2025.
The Camry Guest Experience
A new AI cost framework argues hoteliers should route tasks between cheap open-weight and premium closed models based on unit economics, not vendor loyalty.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
2026 Is Not About Adding AI to Hotels
As AI-driven conversational interfaces replace traditional search, hotels must prioritize data consistency and machine-readable credibility over SEO rankings to remain recommendable.
By Are Morch, Digital Transformation Coach for Hotels, Are Morch, Digital Transformation Coach