The AI Hospitality Alliance and HEDNA have published a free, crowdsourced catalogue of 109 unique AI use cases across 39 hotel systems, drawn from 198 industry submissions.
Mid-scale hotel chains in APAC, the Middle East, and Africa are deploying AI without the unified cloud infrastructure and clean data pipelines needed to scale results across multi-property portfolios.
Top hospitality investors share views ahead of FHS World 2026 in Dubai, citing cost inflation, geopolitical risk, and selective conviction as defining the current investment climate.
IHG signs two Tokyo hotels under its new Noted Collection brand: a 207-key Shinjuku conversion opening 2027 and an 81-key Ginza new-build opening 2029, marking the brand's Japan debut.
Three Asia-Pacific hospitality deals covered: GIC buys 16 Japanese hotels from KKR for JPY200B, Pebblestone bids KRW500B for Seoul's Hyde Park Myeongdong, and Shorea Capital acquires Hong Kong's Pemberton for conversion.
A hospitality veteran recounts his early career as a busboy in the Canadian Rockies, tracing how a moment of frustration sparked a decades-long rise to controller and beyond.
Rogue AI agents breaching government and platform systems in 2026 signal a direct risk for hotels deploying AI concierge, booking, and RMS tools with inadequately scoped API access and guest data.
An analysis of how luxury brands use scarcity, exclusivity, and psychological triggers like loss aversion to engineer desire, using Hermès, Rolex, and Amex Centurion as case studies.
A humorous 2026 update to a satirical survival guide for dating a revenue manager, blending real RM concepts like forecasting, distribution, and AI with relationship comedy.
WATG-authored opinion argues that rising costs and shifting guest values require developers to prioritize place-based design, experiential investment, and operational efficiency over capital-heavy luxury.
US hotel transaction volume hit $5.6B in Q1 2026 (+14.4% YoY), AI is moving from pilots to operational infrastructure, and branded residences are now a core development financing tool.
Friday brought hospitality.today's argument that AI assistants are reducing hotels to a set of conditions rather than named properties as guest preferences persist across trips, CoStar data showing U.S. ADR hitting an all-time record high of $179.30 with RevPAR up 10.4% for the week, and a veteran hotel kitchen professional on why underperforming hotel restaurants fail on structure and accountability rather than concept. Japan leading the WEF's TTDI, KKR's 16-hotel Japan exit, and five property announcements closed the week.
Revinate's 2026 Secret Shopped Call Report, based on 308 mystery calls to luxury and upscale properties, reveals where AI can handle routine queries and where human agents remain critical for high-value reservations.
Travelodge expanded its 'Care to Career' programme to Manchester, offering care leavers aged 18-30 a four-day employability bootcamp with guaranteed interviews, following a successful 2024 Liverpool pilot.
WTTC, JATA and Tourism EXPO Japan signed an MOU to boost collaboration, as Japan's travel sector hit $343.1B in GDP contribution and ranked 7th globally for international visitor spending.
U.S. hotels posted a 10.4% RevPAR gain for the week of 13-19 September 2026, with ADR hitting an all-time record high of $179.30, driven by strong performances in Chicago and Washington, D.C.
The global spa market reached $157B in 2024 with 201,861 spas, driven by medical spa growth (forecast 15.9% CAGR to 2033), longevity trends, and rising demand for results-driven, personalized wellness.
HFTP's 74th Annual Convention drew 300+ members to Reno for three days of education covering technology, finance, ethics, and operations, alongside networking and community giving.
A veteran hotel kitchen professional argues that underperforming hotel restaurants suffer from structural failures, including unclear outlet ownership, absent recipe standards, and poor resource allocation, not menu or concept issues.
The WEF's TTDI 2026 ranks 110 economies on tourism readiness across infrastructure, policy, and resilience, with Japan leading and Asia-Pacific dominating the most-improved list.