Kiosk.eu makes the case for self-service check-in kiosks, outlining ROI drivers including labour cost reduction, ancillary upsell revenue, and a payback period of months to under one year.
EHL student Billy Turnbull argues Gen Z hotel workers aren't uncommitted, but that outdated behind-the-scenes tech and grueling shift cultures are the real drivers of early attrition.
HVS Europe's weekly bulletin covers five hotel transactions across the UK, Spain, Italy, and France, including sales of Novotel London Greenwich, Allegro Isora Tenerife, and Lindenhof Resort South Tyrol.
A hospitality operator argues that tolerating disengaged employees is the fastest way to erode standards, warning that indifference spreads and drives away high performers.
A CEO perspective from Otelier argues that while RevPAR forecasts improved at NYU 2026, inflation continues to outpace revenue growth, shifting operator focus from topline metrics to GOPPAR, NOI, and labor productivity.
Monday opened with the most consequential distribution story of the week: Booking Holdings and Airbnb are each funding separate AI travel ventures as hedges, raising the prospect that hotels will soon rent visibility from the same parent that runs both the OTA and the assistant. Two HN interviews on crisis leadership and regenerative hospitality set the tone for a week that keeps asking what it means to lead well.
Kempinski veteran Bernold Schroeder shares lessons from leading through Covid and multiple Asian crises, including the value of helicopter thinking, overcommunication, and empathy over technical brilliance.
A Valor executive argues that empowering GMs to act as local entrepreneurs, rather than following rigid brand standards, is the key competitive differentiator for international hotel brands operating in Africa.
Booking Holdings and Airbnb are each funding separate AI travel ventures as hedges, raising the risk that hotels will soon rent visibility from the same parent that runs both the OTA and the assistant.
The author argues that guest satisfaction scores fail to capture whether guests felt genuinely recognized, and that recognition, not service efficiency, is the true driver of repeat visits.
A contributed piece for Hotel Yearbook 2026 explores seven ancestral superfoods across six Asian countries as a framework for building sustainable, health-focused F&B menus in Asian hospitality.
A hotel operations veteran argues hoteliers should focus less on AI tools and more on clean data, open integrations, and AI discoverability before demand-side shifts erode visibility.
Dr. Aradhana Khowala, CEO of Aptamind Partners, challenges the hospitality industry to move beyond sustainability theatre, arguing regeneration requires measurable outcomes, community benefit, and a systemic redesign, not new vocabulary.
The second Mexican Hospitality Summit drew 400+ professionals to Mérida and announced a 2027 rebrand as the Latin American Hospitality Summit, plus a new dedicated wellness tourism event.
The 2026 ARDA Spring Conference revealed the U.S. timeshare sector generates $10.7B annually with 80% occupancy, outpacing hotels, while AI adoption and major brand consolidations reshape the market.
Owner Angie Clavijo details how Sumaq Machu Picchu Hotel integrates regenerative farming, agrobiodiversity, and Andean cultural heritage into a luxury guest experience, with B Corp certification in final stages.
AC Hotel Asheville Downtown shares how it moved sustainability from good intentions to measurable daily operations through data tracking, workflow integration, and leadership accountability.
The AI Hospitality Alliance has formed a 22-member inaugural Advisory Board spanning hotel brands, cloud infrastructure, payments, academia, and AI platforms to guide responsible AI adoption and standards across the industry.
Infor Hospitality previews five HITEC 2026 vendors addressing hotel tech fragmentation, covering loyalty, owner relations, back-office automation, ancillary revenue, and AI-powered distribution.
Ahead of FHS Saudi Arabia 2026, this analysis argues the Kingdom's hospitality growth is driven by economic diversification, talent mobility, and domestic demand, not tourism alone.