Calistoga Spa Hot Springs switches to Mews after 20–years on the same system
Calistoga Spa Hot Springs replaced a 20-year-old system with Mews PMS and RMS, achieving 50% online check-in adoption aided by on-site staff onboarding.
Supplier News
Unlocking Longevity: When the Key Card is an Invitation to Move
The piece argues hotels can foster longevity through self-initiated movement by repurposing the key card as a symbolic invitation to explore destinations on foot, by bike, or on the slopes.
Apaleo has announced a partnership with EHL Hospitality Business School
Apaleo becomes the first official industry partner for EHL's Human-Centered Digitalization specialisation, embedding guest speakers, site visits, and capstone projects into the Master's in Hospitality Management.
Apaleo GmbH and EHL
Folio Partners with M3 to Deliver a Connected Procure-to-Pay Experience for Hotel Finance Teams
Folio and M3 have launched a bi-directional integration connecting procurement, invoice automation, and accounting, with hotels able to go live within 24 hours of M3 provisioning access.
HotelData.com H1 2026 Labor Report Shows Improved Productivity as Demand and Wages Rose
Based on ~5,000 U.S. hotels, HPOR fell 3.1% (Full Service) and 3.5% (Select Service) in H1 2026 year over year, helping drive GOP margins up 3.6 points despite rising wages.
Apaleo and IDeaS Announce Expanded Integration With Advanced Revenue Controls
The expanded integration connects Apaleo's API-first PMS with IDeaS' AI-powered platform, automating two-way data flows for pricing, forecasting, overbooking, LOS, and LRV decisions in real time.
IDeaS and Apaleo GmbH
Shakira’s Madrid residency drives hotel bookings up 15% and prices up 20%
SiteMinder data shows Shakira's 12-night Madrid residency has pushed hotel bookings up 14.8% and ADR to €339, a 19.7% increase, with domestic bookings surging 65% year over year.
Stayntouch Earns Hotel Tech Report’s Highest Level of Global Customer Support Certification
Stayntouch achieved a perfect 34/34 score for Level 4 Global Customer Support Certification from Hotel Tech Report, covering 24/7 multilingual support, onboarding, and NPS tracking.
IDS Next Celebrates Over 25 Years of Partnership with ITC Hotels
IDS Next marks 25+ years powering ITC Hotels' operations with its cloud-native, AI-enabled ERP platform covering front and back-end, wellness, and sales and catering functions.
IDS NEXT and ITC Hotels
Hapi and Upgrade Partner to Help Hotels Deploy Modern Payment Options at Scale with Flex Pay
Hapi and Upgrade's Flex Pay integration automates BNPL payment processing across reservation systems and PMS platforms, already live across thousands of hotels and billed as the first above-property payment automation in a global hotel chain.
Outdoor travel stays strong in 2026 as AI enters trip planning
RMS survey of 1,500 campers across the US, UK, Australia and NZ finds 66% plan to camp more in 2026, with online search now the top discovery channel and AI tools used by 14% for trip research.
Otel Launches Otel Academy, a Webinar Series that Cuts Through the AI Noise for Hotels.
Otel AI launches a free webinar series for hoteliers, with the first 41-minute episode featuring former Accor Group CTO Floor Bleeker on building a practical AI strategy.
Cloudbeds launches RMS with deeper hotel intelligence built on unified data
Cloudbeds launches a native RMS powered by its Signals unified data layer, combining competitor rates, booking pace, and channel behavior with automated rate execution via its PMS.
Inn-Flow Introduces Connected AI for Hotel Purchasing with Native Accounting + Procurement Integration
Inn-Flow's new integration connects its Accounting and Procurement modules, giving hotel teams real-time budget, forecast, and open PO data within the purchasing workflow alongside AI-driven guidance.
Can Hospitality Make Longevity Part of Everyday Life?
Novotel's "Longevity Everyday" philosophy, activated through its first Longevity Week in September 2026, offers a blueprint for wellness resorts to embed longevity as a scalable, behaviour-driven guest experience.
dormakaba to acquire Alliants, connecting hotel access with digital guest experience
dormakaba acquires Alliants, a UK-based guest experience platform serving 100,000+ hotel rooms, to combine physical access control with digital guest engagement in a single end-to-end hospitality solution.
roommaster Heads to NoVacancy 2026 with a New Look & Modern Hospitality Tech Tools
roommaster will demo its reimagined PMS platform at NoVacancy 2026 in Sydney, promising 60% fewer clicks, 3x faster performance, and 99.95% uptime for small hotel teams.
Not All Innovation Is On The Show Floor: UrVenue Invites Hospitality Leaders to an Open House During One of Las Vegas’ Busiest Gaming Weeks
UrVenue is hosting an interactive technology showcase at its new Las Vegas Strip HQ on Sept. 30, offering guided sessions on experience inventory, guest journey management, web design, and its OpenTable integration.
Unifocus launches AI-powered platform to transform workforce and operations management in hospitality
Unifocus launches Claira, an AI-native end-to-end workforce and operations platform built for hoteliers, with a specific focus on the historically underserved select-service segment.
Agilysys to Spotlight the Power of a Connected Guest Ecosystem in the Age of AI at NoVacancy 2026
Agilysys SVP Frank Pitsikalis will lead a keynote and two panels at NoVacancy 2026 in Sydney, covering AI in hotel ops, evolving guest expectations, and ancillary revenue strategies.