A Mews survey of 3,250 travelers finds guests accept AI for functional tasks like rate tracking but resist it for personal decisions, and prefer personalization built on data they knowingly shared.
Pricepoint has launched Rate War, a free 2-minute browser game at ratewar.ai that challenges anyone to out-price its AI on 30 nights of hotel inventory.
Citing Hilton's 2027 Trends Report and four industry studies, the article argues hotels should position staff expertise as a trust differentiator as AI handles discovery but falls short on high-stakes decisions.
IDeaS won two Silver Brandon Hall Group HCM Excellence Awards for its Learn Lead and Leadership Matters internal programs, both designed to build leadership capability across career stages.
Agoda will connect to ETG's hotel inventory via the RateHawk API, adding millions of properties across Europe, the US, Latin America, and the Middle East to its marketplace.
A Shiji Daylight PMS expert shares a six-step framework for hotel GMs to build internal alignment before and during a PMS migration, drawing on 110+ property deployments.
Hotel Trader's Exchange joins Shiji's Book&Pay marketplace, giving 20,000+ directly connected hotels access to global travel demand partners via a single integration that handles contracting, payments, and invoicing.
Duetto wins a 930-property RMS deal with B&B Hotels across 19 countries, one of the largest revenue management rollouts in European hospitality.
EHM Cambodia, managing 16 properties across Cambodia, has adopted Hotelogix's multi-property PMS to centralise operations, automate processes, and support planned regional expansion.
Revinate launches Pathways, Vault, and Chat as a unified data activation platform combining CRM, CDP, and AI execution across 1.25 billion guest profiles.
Iceland's largest hotel group consolidates direct booking and GDS connectivity across 18 properties onto Aven's SynXis-based platform, adding Booking Engine, Corporate/Agent Tool, and GDS Distribution.
IDS Next's FX Spa wellness ERP is now on Oracle Marketplace, offering two-way OHIP integration with OPERA PMS for real-time booking, guest profile sync, and folio posting.
ELAF Group, operating ELAF Hotels and JOUDYAN Hotels across Saudi Arabia, has deployed Canary's AI voice, messaging, upsell, and F&B ordering tools across its portfolio.
The piece argues that digital ordering in hotels should redirect staff time toward meaningful guest interaction, not reduce headcount, while stressing that system connectivity and operational coordination are critical to realizing those gains.
GCSTIMES outlines its sustainability credentials for hotel key cards and hospitality supplies, including FSC CoC, ISO 14001, ISO 9001, and an EcoVadis scorecard.
APF's five-page report covers hotel construction loan trends, highlighting rising costs, CMBS maturities, supply constraints, and a shift toward renovations and acquisitions over new builds.
Ireckonu has renewed its Microsoft Solutions Partner designations in Data AI and Digital App Innovation for 2027, confirming enterprise-grade standards for its guest data and AI platform built on Azure.
LodgIQ relaunches its website and repositions as a Hotel Commercial Performance Platform, combining AI-powered RMS and conversational AI to help hoteliers protect margins amid rising labor costs.
Hoxell relaunched its brand at Rimini's Hospitality Day and TTG, repositioning from a task-management tool to a cross-departmental operations platform with agentic AI capabilities.
Thynk's integration with Meetingselect automates RFP-to-proposal conversion for hotels, routing corporate leads and generating real-time e-proposals without manual data entry.