The Unsung Heroes Behind Every World Cup Stay
A tribute to hotel operations staff managing high-volume stays during FIFA World Cup 2026, highlighting the coordination required to serve thousands of traveling fans daily.
Supplier News
Otherwander Soho selects Apaleo to power fully digital pod hotel concept
Otherwander Soho, a 566-pod digital hotel on Dean Street, chose Apaleo's open PMS after a 4.5-year tech evaluation, enabling keyless entry, online check-in, and a reception-free operating model.
Mews named a Leader in the IDC MarketScape for Worldwide Revenue Management Systems in Hospitality
Mews has been named a Leader in the IDC MarketScape for revenue management systems, recognizing its native PMS-RMS-BI integration built on its 2024 acquisition of Atomize.
Grevon debuts AI booking and connectivity platform at HITEC 2026
Grevon launched at HITEC 2026 with Kore, an MCP-based connectivity layer powering AI booking, voice, and staff intelligence tools to drive direct revenue and reduce OTA dependence.
Webinar (June 24th 11am ET): Why Hotel Flexibility Is No Longer a Nice-to-Have for Guests
HTS and Cloudbeds host a June 24 webinar on new survey data showing 87% of travelers prioritize cancellation flexibility, with CFAR lifting booking intent among high-value guests to 79-85%.
Shiji Unifies Housekeeping Workflows with Tasks per Room in Daylight PMS Mobile App
Shiji's Daylight PMS now embeds task management directly into the housekeeping mobile app's room-level view, letting attendants handle cleaning and guest requests in one screen without switching between systems.
Hotel Distribution Technology Chart 2026: Why Visibility Is Becoming the New Distribution Strategy
The 2026 chart argues that hotel distribution now starts before the booking journey, with AI assistants, maps, and social platforms shaping traveler decisions before any OTA or brand.com visit occurs.
Carbon Credits and Low-Carbon Products: Understanding the Path to Sustainability
A supplier-authored explainer on carbon credits and product carbon neutrality, promoting GCSTIMES low-carbon hotel amenity products certified under ISO 14068 principles.
Innspire Officially Launches ‘Guest Flows’ at HITEC
Innspire's app-free Guest Flows product covers the full hotel stay via SMS, WhatsApp, and browser, with pilot data showing pre-arrival completion rates rising from 5% to 20%.
Revinate Introduces Ivy, the Hospitality AI Decision Intelligence, Built Across Its Entire Platform
Revinate's Ivy is trained on 17 years of hospitality data and 1.1 billion guest profiles, currently powering chat resolution and call scoring, with planned expansion into automated guest communications.
Revinate Brings Ivy to Work: Automated Call Scoring and Revinate Chat Put Hospitality AI on the Front Line
Revinate announced AI-powered call scoring (96% accuracy, 30+ hours saved monthly) and a digital concierge chat tool, both launching for general availability in mid-to-late 2026.
Demand Calendar cuts hotel forecast error in half at Classic Norway Hotels
Classic Norway Hotels cut forecast error by ~50% across 22 properties using Demand Calendar's automated BI platform, reducing Excel use by 95% and aligning all departments on a single nightly-updated forecast.
RoomPriceGenie Enhances Revenue Management Transparency with Price Explanations
RoomPriceGenie's new price explanations feature gives hoteliers plain-language context behind each rate recommendation, including how their own pricing rules may be limiting revenue potential.
AI Is Reshaping Hotel Discovery, Distribution, and Direct Booking. Here’s What Hotels Should Do
As AI assistants reshape how travelers discover and book hotels, properties must audit content for machine-readability and work with tech partners to expose inventory and offers to conversational search interfaces.
Thynk Introduces Lead Qualification Index to Help Hotels Prioritize High-Value Business and Respond Faster
Thynk's Lead Qualification Index scores incoming hotel inquiries across Intent, Fit, Impact and Relationship dimensions, automating RFP capture and prioritization to help sales teams respond faster and win more business.
Aven Hospitality Debuts New Booking Engine; First Properties Live with Navarino Services
Aven Hospitality launches a redesigned booking engine built on the SynXis platform, with Navarino Services reporting over 30% revenue growth in the first month of the pilot.
RobosizeME Webinar Shows How Automation Helps Hotels Tackle OTA Revenue Leakage, Following €100,000 Recovery at Four-Star Hotel
RobosizeME announces a webinar on automated OTA VCC reconciliation, citing a case where a four-star hotel recovered over €100,000 in uncollected city tax after years of undetected leakage.
The First Physical Touchpoint: What Your Key Card Says About Your Sustainability Commitments
Opinion piece arguing that eco-friendly key cards are a low-cost, high-visibility sustainability win that helps close the gap between hotel ESG commitments and what guests actually experience.
Introducing TRYBE Overnights: The Latest Feature from TRYBE Software
TRYBE launches an overnight booking engine letting guests book stays, spa treatments, dining, and activities in one place, integrating with Guestline, Mews, ResDiary, Sevenrooms, and Opera Cloud.
Hotel Essencia in the Philippines upgrades to Hotelogix to modernize operations and drive growth
Hotel Essencia in Dumaguete City replaced its legacy PMS with Hotelogix's cloud platform, gaining improved system stability, third-party integrations, and broader online distribution capabilities.