Operations & Strategy USA & Canada News - Hospitality Net

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May 29, 2020

ARDA & ARDA-ROC Release Best Practices & Recommended Guidelines for Resorts

The American Resort Development Association (ARDA) and the ARDA-Resort Owners' Coalition (ARDA-ROC) today released their recommended guidelines to help define the role of the timeshare industry in promoting the health and safety of owners, guests and employees. These recommendations are developed based on COVID response leading practices and are intended to complement, but not replace, those of state and local authorities.

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May 27, 2020

States Are Reopening, But Many Require Travelers To Self-Quarantine. Here's Where

States are slowly beginning to open back up, but that doesn't mean travelers are free to come and go as they please in most places amid the coronavirus pandemic.

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May 27, 2020

Hotels, Motels, And Resorts Are Never Going To Be The Same. What You Can Expect The Next Time You Plan A Vacation.

Hotels and resorts are in a state of crisis. As of May 20, seven out of 10 hotel rooms in the US were sitting empty and thousands of hotels are completely closed, according to the American Hotel & Lodging Association (AHLA). Hotels have lost more than $25 billion in room revenue since the start of the pandemic, and 70% of hotel employees have been laid off or furloughed, per the AHLA.

BusinessInsider.com

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May 25, 2020

What U.S. States Are Open For Travel?

Most people will likely be staying closer to home for any summer travel plans. International travel isn't worth it this summer for many due to travel restrictions. However, some U.S. states are open for travel just in time for a summer road trip.

Opinion Article

May 22, 2020

Another Stoic - The Life of a Hotel Doctor

"She thinks her drink was spiked," explained the caller whose friend was bent over the toilet, vomiting. I explained that alcohol is a toxic drug and occasionally provokes this reaction. Common stomach viruses cause most vomiting. Did her friend want me to come?

By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor

May 21, 2020

America’s Hotel Owners Detail Priorities for CARES Act 2.0

As Congress considers additional stimulus legislation to address the economic and health fallout of the COVID-19 pandemic, AAHOA highlighted specific steps lawmakers can take to help the hotel industry in a letter to Congressional leadership. The letter, also signed by AHLA, the Latino Hotel Association, and the National Association of Black Hotel Owners, Operators & Developers, outlined five key areas where congressional action can help speed the industry's recovery while ensuring the health and wellbeing of hospitality workers and guests. These include provisions to benefit employees, safe harbor provisions for hotels, industry solvency, technical corrections to Small Business Administration (SBA) loan programs, and the incentivization of travel and tourism.

May 19, 2020

As States Begin Opening Up, Survey Shows Travelers Expecting to Stay Closer to Home Over the Next Six Months

The latest findings of the Travel Intentions Pulse Survey, conducted by MMGY Travel Intelligence, reveal just 36% of U.S. travelers intend to take a domestic leisure trip in the next six months. When asked about traveling after the pandemic subsides, the preference is to still travel domestically and closer to home. Fifty-seven percent of travelers say that following the pandemic they are more likely to book travel to U.S. destinations, and 43% expect to travel to destinations closer to home.

The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter.

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Opinion Article

May 18, 2020

Survey Results: How Hotels Are Coping With COVID-19

The results are in from two Cendyn surveys polling hoteliers across the globe on how they are coping with the effects of COVID-19. Gauge the industry pulse and read first-hand accounts of how hoteliers are dealing with the coronavirus on both an individual level and as an operation.

Opinion Article

May 15, 2020

A Special Service - The Life of a Hotel Doctor

"Someone needs to check my nephew. He's shaking and really upset. How quick can you be here?" The child was in good health before a fire alarm roused everyone from bed at midnight. He seemed frightened, perhaps more than usual. I had no doubt that he would recover, but that was hard to communicate.

By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor

May 13, 2020

MGM Resorts International Releases Health And Safety Plan For Re-Opening United States Properties

MGM Resorts International (NYSE: MGM ) today released a report outlining the comprehensive health and safety protocols the company is implementing prior to re-opening its domestic properties and resorts which were temporarily closed in March due to the COVID-19 pandemic. The report details MGM Resorts' "Seven-Point Safety Plan" - a multi-layered set of protocols and procedures designed in conjunction with medical and scientific experts to deter the spread of the virus, protect customers and employees and rapidly respond to potential new cases. The full report can be found HERE .

MGM Resorts International

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May 11, 2020

Host Hotels CEO: Group Business Travel Will Be Last to Recover But Remains Key to Industry

One of the largest U.S. lodging real estate investment trusts expects leisure travel to bounce back from the coronavirus downturn in travel first, but the company is still banking on business group bookings.

Opinion Article

May 8, 2020

Cheap Motels are Easy - The Life of a Hotel Doctor

Cheap motels have many advantages from a hotel doctor's point of view. Valets are absent, so I can park inside and safely ignore the threatening signs. Security is absent, so I don't have to explain myself to the front desk, and elevators respond when I push a button.

By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor

May 8, 2020

Red Roof RediClean™ Gives Travelers Confidence with Enhanced Cleaning Protocols as America Begins to Road Trip Again

As the country gradually re-opens for travel as restrictions ease, Red Roof®, the leader in upscale economy lodging, has launched Red Roof RediClean™, as it welcomes guests back. Red Roof RediClean includes rigorous enhanced cleaning protocols that address the new normal and give consumers the confidence they need to hit the road again. Red Roof RediClean is taking cleanliness and hygiene to a whole new level.

May 7, 2020

Magnuson Hotels launches extended stay brand in Texas, Ohio

Magnuson Hotels, the fast-growing franchise alternative, announced the launch of a new extended stay brand this week with locations in Canton, Ohio and Irving, Texas.

Magnuson Hotels

Texas, United States

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May 6, 2020

When will we start traveling again? Here’s what experts are saying

In April 2019, more than 2 million travelers passed through U.S. airports every day.

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May 4, 2020

Fact check: Hilton CEO shatters Trump's testing conspiracy theory while sitting beside him

At a White House meeting with corporate executives on Wednesday, President Donald Trump repeated his conspiratorial suggestion that the media is talking about a lack of coronavirus testing to try to damage him politically.

Opinion Article

May 1, 2020

Lost in Translation Again - The Life of a Hotel Doctor

"Speak Spanish?" Two of my least favorite words. Ninety percent of Latin American guests speak enough English to get along, and Hispanic hotel staff are usually available. Unfortunately, this visit occurred at a small Super 8, and the single employee on duty was American.

By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor

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April 30, 2020

Hotel Operators Prepare for a Peak Summer Travel Season That May Never Check In

Seasonal hotels normally would be revving up now in preparation for an onslaught of summer travelers. But this year, there is uncertainty in whether summer travel will be a pent-up rush or a slow trickle.

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April 29, 2020

How To Plan For Travel’s Expensive New Normal

Recent surveys from sources like the Global Business Travel Association and a new BVK survey focusing on US traveler's recovery preferences show that travel's "new normal" won't look like anything we've seen before.

April 28, 2020

AHLA Launches “Safe Stay” For Enhanced Industry-Wide Hotel Cleaning Standards

The American Hotel & Lodging Association (AHLA) today launched "Safe Stay," an initiative focused on enhanced hotel cleaning practices, social interactions, and workplace protocols to meet the new health and safety challenges and expectations presented by COVID-19. Safe Stay will seek to change hotel industry norms, behaviors and standards to ensure both hotel guests and employees are confident in the cleanliness and safety of hotels once travel resumes.