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The fully refurbished Riu Negril reopens its doors

RIU Hotels & Resorts recently finished the refurbishment of the Riu Negril, the All Inclusive resort that was built in 2004 on the beachfront at Bloody Bay in Negril, Jamaica. This attractive 5-star hotel, which offers both relaxation and fun, now has 600 fully refurbished rooms and new services such as the "American Country" themed restaurant and RIU Party events.

Moncayo, Auberge Resorts Collection: A New Luxury Destination on Puerto Rico’s East Coast

Auberge Resorts Collection, the award-winning portfolio of one-of-a-kind luxury hotels, resorts and residences, has been selected to manage Moncayo, Auberge Resorts Collection, a new beachfront resort and exclusive collection of Resort Villas and Private Residences set within Moncayo, the 1,100-acre community on Puerto Rico's pristine eastern shoreline. Moncayo is led by leading real estate firms, Juniper Capital and Capital United, and renowned investors and philanthropists, José E. Feliciano and Kwanza Jones.

Meliá Hotels International expands in the Dominican Republic with INNSiDE by Meliá

Meliá Hotels International has announced the expansion of its INNSiDE by Meliá brand in the Dominican Republic, which is deemed a strategic destination for the company. The plan includes the opening of two new establishments in Punta Cana. Notably, these will be Meliá's first franchised hotels in the Caribbean, marking a significant milestone in the group's regional expansion.

The Strand Opens In Turks And Caicos

The Strand Turks and Caicos, the highly anticipated luxury resort community located on 2,230 feet of oceanfront on Cooper Jack Bay in Providenciales, is now open for overnight guests. Part of The Leading Hotels of the World, Ltd, The Strand features luxury suites, multi-bedroom villas and expansive private residences designed in collaboration with RAD Architecture, Inc. and Modus Operandi, each offering breathtaking ocean views and floor-to-ceiling glass doors, spacious terraces, and hand-crafted infinity pools. The property is one of the most sustainable resorts in the Caribbean with solar integration from local leader Renu Energy TCI providing more than 75% of the community's power and a designated "Pollinator Sanctuary" in partnership with renowned Denver-based Butterfly Pavilion.

Meliá Hotels and Rafael Nadal Expand Zel Hotels to the Americas with Opening of Zel Punta Cana

Zel, a collaborative lifestyle brand from Meliá Hotels International and tennis player Rafael Nadal that blends relaxation, sports & fitness, and social connection, has announced its first establishment in Punta Cana will open on December 12, 2024. Nestled amongst nature and from spectacular beaches, Zel Punta Cana will welcome guests from around the world with a unique hospitality experience that combines the Mediterranean lifestyle with the island charm of the Caribbean. Following the success of its inaugural hotel, Zel Mallorca, in 2022 and the opening of its second location, Zel Costa Brava in 2023, this hotel marks the brand's expansion into the Americas.

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SLS Baha Mar Unveils New Room Concept

Renowned for its inimitable brand of immersive extravagance, SLS Baha Mar continues to evolve its group offering with the introduction of a new guest room concept. Centered around delivering extraordinary group experiences, the new rooms and suites completely furnished by RH, will delight all those who wish to say farewell to the everyday - from guests looking for next-level family vacations to ultra-luxe incentive travelers.

Dreams Cap Cana Resort & Spa will mark the seventh Dreams Resort & Spa in the Dominican Republic

Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a management agreement with Cobbo Bay Developers SA for a new Dreams Resorts & Spas branded resort in the Dominican Republic by the end of the year. Dreams Cap Cana Resort & Spa will feature 519 guestrooms, including 40 villas and 100 swim-up suites, creating an ideal retreat for families seeking a Caribbean getaway.

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Peter Island Resort Set for December Debut in the British Virgin Islands

Peter Island Resort, the largest private island resort in the British VirginIslands, is pleased to announce its official opening December 1, 2024. Since its closure in 2017, the resort has undergone a reimagining that has transformed the property to a new level of luxury. In addition to relocating the heart of the resort to the island's spectacular stretch of Deadman's Beach, guests of the new Peter Island resort will find stunning new beachfront rooms and suites, two impeccably redesigned villas, an extensive Yacht Club, two restaurants, a 10,000 square foot seaside spa and an expanded events and meetings area. Throughout this transformation, priority was placed on preserving the 52-room resort's intimate, casual elegance, warm Caribbean hospitality and hundreds of acres of unspoiled tropical island.

Four Seasons Resort & Residences Caye Chapel - Set to Open for 2025 Opening in Belize

Located just off the coast of Belize, Four Seasons Resort & Residences Caye Chapel will include a 104-key luxury hotel composed of expertly-designed guest rooms and suites, including a collection of 18 overwater bungalows. Designed by Mauricio Gomez de Tudo and Taller G, the hotel seamlessly blends the natural island allure with the five-star service attributed to the Four Seasons brand. Guests will enjoy world-class amenities, including two beach clubs, a full-service, cenote-inspired spa, and select access to a 10-hole championship, reversible course designed by Greg Norman—part of the Caye Chapel Golf & Ocean Club. The Resort will also feature a collection of 24 Four Seasons branded residences lining the Northern perimeter of the island, ranging from 2- to 4-bedrooms and available fully turn-key. The residences are expected to be delivered alongside the hotel in 2025, and begin at $4.5M.

Newly Announced Royalton CHIC Barbados to Join Marriott’s Autograph Collection Portfolio

During the 2024 World Travel Market (WTM) in London, Blue Diamond Resorts is thrilled to announce that the eagerly awaited Royalton CHIC Barbados will join Marriott International's distinguished Autograph Collection upon its opening as an adults-only retreat in Spring 2026. This exciting development follows the recent announcement of its debut and marks a significant step in delivering elevated, exclusive experiences to the Caribbean.

590-Key Princess Grand Jamaica Now Open

For those traveling with kids, Princess Grand Jamaica is an all-inclusive, family-friendly resort complete with an aquatic park, kids club, teens center, nanny service and robust activities like tennis and water sports to keep everyone thoroughly entertained. Families can travel in style, with a choice to stay in 590 spacious ocean view suites or groups and large families can enjoy the Family and Master suites. Platinum suites are also available for upgraded amenities and a butler service. Families can make lasting memories with access to three pools with thrilling water slides, eight bars and nine restaurants, serving local and international cuisine, including Mexican, Italian, Jamaican and Asian delights.

Princess Senses The Mangrove Opens in Jamaica

For couples looking for an intimate escape, Princess Senses The Mangrove is an adult-only, all-inclusive resort, with 401 ocean suites and 14 spectacular overwater villas with partial glass floors and infinity pools, each adorned with thoughtfully crafted details, finished balconies and terraces with swim out pool options. For adults who want to add some spice to their trip, Pleasure Suites are available to provide an intimate and private ambiance. The Platinum Club suites offer exclusive Platinum Club areas, upgraded amenities and a butler service. The experience is complete with 14 restaurants, 15 bars and a rejuvenating spa.

Auditing Hotels: A Specialized Approach

Auditing hotels involves a unique set of tasks distinct from other types of audits. Certifications may encompass various departments, including Human Resources, Purchasing, Legal, Food & Beverage (F&B), Maintenance, Excursions, Housekeeping, Front Desk, Training, and Meetings, Incentives, Conferences, and Exhibitions (MICE).   To effectively conduct these audits, an auditor must possess extensive knowledge of hotel operations. This includes an understanding of the dynamics between services and the complexities of both horizontal and vertical management. The primary role of the auditor is to gather evidence to ensure that the hotel complies with established standards. While some evidence can be visually assessed, many aspects require in-depth discussions to accurately evaluate the level of commitment from the staff. This necessitates strong interpersonal skills to gain the trust of the team and elicit an honest portrayal of the hotel's operations. The technical component of the audit is crucial, as it constitutes a significant portion of sustainability certifications for hotels. Auditors must acquire knowledge in areas such as HVAC systems, thermodynamics, water and wastewater management, energy efficiency, health and safety protocols, and chemical storage. Currently, there is no academic curriculum that provides the comprehensive knowledge and skills required for hotel auditors. As a result, many auditors must rely on self-directed learning or their personal experience within the hospitality industry to conduct effective audits. With the increasing demand for hotel certifications, there is a pressing need to establish structured support for auditors specializing in the hospitality sector. The credibility of certifications rests on the qualifications of the professionals conducting the audits. It is essential that auditors are equipped with the necessary expertise to meet and exceed the expected standards.

Pathway to impact

Verification and certification on hotel sustainability are a key element the success of a property's pathway to net zero and net positive impact. Hotels under the brand umbrella of Radisson Hotel Group are required to complete the online verification process of Hotel Sustainability Basics and / or be certified by a leading hotel eco-label. Quality is defined by the transparency of the program, regular audits conducted by well-trained auditors and third-party verification. It is also a great differentiator.

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