ÖHV Congress 2026: Between AI Euphoria and Operational Reality
Austrian hoteliers at the ÖHV Congress revealed a gap between AI promises and operational reality, with bureaucracy and staff shortages hampering digital transformation efforts.
News
iVvy Introduces iVvyAI with the Launch of its First Solution, Instant Proposal
iVvy's new AI tool generates venue proposals within seconds and scores leads automatically, with Edgbaston Stadium as first UK adopter.
Cloudbeds and Ágora Partner to unify Hotel POS and Operations for Seamless Guest Experiences
The integration enables charge-to-room functionality and unified financials, addressing disconnected systems between property management and POS platforms.
Nestor Stay Grows Booking Value 62% and Direct Bookings 168% after Using AI Tools on Apaleo
London-based group used AI tools via Apaleo's open API platform to automate guest communications, review analysis, and voice bookings across 14 properties.
RobosizeME to Sponsor Oracle Hospitality Summit 2026, Brings Time-Saving Workflow Automations to OHIP Users
RobosizeME's OHIP-integrated solutions have saved Oracle customers over 24,000 staff hours annually through automated deposit processing and commission checking.
RateGain Announces Exclusive Partnership with Aztech Digital to Accelerate UNO VIVA’s Expansion Across Greece and Cyprus
Aztech Digital will exclusively distribute RateGain's UNO VIVA AI voice agent across Greece and Cyprus, targeting seasonal hotels facing staffing challenges.
HotScore Analytics Reports Sustained Growth in Hotel Quality and Accelerates International Expansion
The AI-powered platform analyzed 500,000+ reviews across 1,200+ Bulgarian hotels and successfully piloted in Paris with 800,000+ reviews.
Schloss & Gut Liebenberg chooses Mews to fully digitalize operations
The 63-room castle property near Berlin will implement Mews' cloud platform across PMS, POS, RMS and housekeeping operations.
German Hotel Guests Want Speed — But Still Reject Full Digitalization
Ipsos survey of 1,169 German hotel guests reveals 42% frustrated by check-in lines yet only 13% prefer digital keys, showing resistance to tech solutions.
Efteling raises the bar for guest experience with Mews’ open API platform
Efteling's four hotel properties now use Mews' API to deliver digital room keys, automated check-in, and integrated park access through mobile devices.
Iconic Swiss active lifestyle hotel selects Shiji’s integrated hospitality technology ecosystem
Le Clay will open in summer 2026 as the first of four planned Swiss properties using Shiji's fully integrated ecosystem from day one.
Amano Hotels Expands Flexkeeping’s Automation Tech Across EU & UK
The German hotel group integrated Flexkeeping's tools with Mews PMS to remotely monitor outsourced cleaning across its reception-free properties.
BTO 2025, Florence: Zero Click, Zero Friction. A New Grammar for Hospitality.
Lobby's CEO and Elegia's founders presented how AI automation can bridge the gap between guest expectations for instant service and hotels' outdated manual workflows.
Expedia Guess The Guest: A Conversation on Hospitality, Dead Internet Theory, Artificial Intelligence, and Human Stupidity
Expedia executive Elisa Ragno discusses AI's impact on hospitality and the balance between technology and human connection in guest services.
UN Tourism and France recognize tourism-tech start-ups and major companies driving efficiency and resilience
The challenge attracted over 20,000 participants globally and awarded French startups working on solutions from geolocated audio experiences to wastewater treatment systems.
Catching Up with The Hotel Folk: Guests, Growth, and Insights
It’s hard to believe it’s been four years since we interviewed David Scott, Chief Executive at The Hotel Folk for a case study on how the group use GuestRevu. Back in 2021, the world was just beginning to emerge from the worst of COVID. Travel was slowly finding its rhythm again, and hotels were learning how to welcome back both loyal and new guests whose expectations had shifted almost overnight.
Record attendance and industry insights define HOSPACE 2025 as Inspirational Leader award winners announced
The Hospitality Professionals Association (HOSPA) celebrated another record-breaking attendance at its annual conference, HOSPACE 2025, which took place on 13th November at the Royal Lancaster London – marking the 20th edition of the flagship event.
Final lineup confirmed for HOSPACE 2025
HOSPA has confirmed the final lineup for HOSPACE 2025, with it set to take place next Thursday, 13th November 2025, at the Royal Lancaster London. This year’s event marks the 20th edition of the UK’s leading hospitality conference and brings together industry professionals to explore the key topics and trends shaping the future of the sector.
Despite growing role for emerging technology – Brits still rely on friends and family for holiday tips reveals Amadeus research
Travellers in the UK are rapidly turning to new sources of information, including Generative Artificial Intelligence (Gen AI) and travel influencers, when it comes to planning their next trip, according to a major new global study from transformative travel provider, Amadeus.
HOSPACE 2025 gathers momentum as more high-profile speakers confirmed
The Hospitality Professionals Association (HOSPA) has announced further details for HOSPACE 2025, as anticipation builds for what promises to be a landmark 20th edition of the UK’s leading hospitality conference.