The platform attracted 30,000 hospitality professionals before launching any job postings, highlighting demand for industry-specific recruitment tools.
VLC Group, owner of multiple Phuket hotels including Marriott properties, will develop NLCS Phuket as a premium boarding school for Thai and international families.
Amrâth Hotels argues that over-reliance on SOPs creates robotic service, advocating for staff training that encourages personal connections over procedural compliance.
UN Tourism partners with Fundación Mahou San Miguel to offer 2,000 free training places for Spanish hospitality professionals via WhatsApp messaging.
The author argues that advanced education in hospitality management provides women with strategic frameworks and opportunities to overcome structural barriers to leadership advancement.
We as an industry need to focus on careers and not only jobs. What we have found is that a solid education in hospitality including an internship can prepare people for any service sector career opportunity, hospitality and tourism, retail, healthcare etc.
Hospitality’s talent crisis is not about supply; it is about signalling. For too long, the sector, still dominated by fragmented, family-run SMEs, has relied on informal narratives and outdated assumptions about “passion” and “hard work,” rather than articulating a compelling, modern value proposition.
The perception issue is compelling. Perception matters, especially among Gen Z, but it is often shaped by lived experiences, labor market signals, and what students observe through internships, part-time jobs, and social narratives.Based on my experience working with students, many are not aware of the variety of career opportunities in hospitality.
The author advocates for industry-wide collaboration between hotels, trade organizations, and educational institutions to address talent challenges through better compensation, flexible schedules, and hybrid roles.
Newport Hospitality Group's annual leadership retreat in Myrtle Beach focused on their "Living Hospitality" philosophy, emphasizing empathy and authentic service while recognizing top performers across their portfolio.
Comparative research shows trust-based hotel cultures survive revenue crises at 1/45th the cost of high-pay compensation cultures, with trust reserves proving more valuable than premium wages during downturns.
Hotels face a critical skills gap as teams lack practical AI fluency needed to work confidently with autonomous systems handling operations and guest services.
The Staffing Agency report reveals Canadian hospitality spending reached $104 billion in 2025, but operators struggle with high turnover despite hiring above pre-pandemic levels.
The article argues hospitality's personal touch is already compromised by 74% annual turnover rates and widespread burnout, not threatened by AI.
Kennedy Training Network offers free webcast series on hospitality communication skills and sales techniques, sponsored by Travel Outlook and Track Hospitality Software.
The article argues that while AI improves recruiting efficiency, human recruiters remain essential for evaluating nuance, culture fit, and soft skills that determine hiring success.
Kline led franchise development for 12 years at My Place Hotels and sold over 800 franchise units during his 40-year hospitality career.
The René Redzepi scandal exposes systemic toxicity in Michelin-starred kitchens, challenging the industry's long-held belief that culinary excellence justifies workplace abuse.
The guide provides step-by-step protocols for training hotel staff to serve autistic guests, with certified properties reporting triple-digit increases in bookings.
Regent's University London research finds 58% of hospitality recruiters prefer hiring graduates with personal referrals over cold applications.
Spain recorded over €4 billion in hotel investment last year, 50% higher than 2024, ranking second in Europe behind the UK.
GBTA replaces its Member Hub with Community+ and adds Learning platform, offering AI-powered resources and GTP certification pathways.