North Beach Village Resorts deployed Cloudbeds across nine Fort Lauderdale boutique hotels, consolidating PMS, channel management, operations and payments into one platform for a 390-key collection.
Customer Alliance integrates with Cloudbeds PMS to automate post-stay surveys, review collection on Google and TripAdvisor, and real-time feedback alerts via the Cloudbeds Marketplace.
A psychologist warns that over-reliance on AI tools like Meta's Muse may deplete cognitive function, citing documented risks to brain chemistry, mental health, and neurological skills.
Inn-Flow names Lokesh Seth as CEO to drive growth and AI development; founder John Erhart moves to Executive Chairman, staying involved with customers and operators.
IDeaS will host its third Resorts Revenue Council on Feb. 10, 2027, in Sharm El Sheikh, Egypt, gathering resort commercial leaders to shape future innovation in resort revenue management software.
A hospitality marketing professional argues that AI agents represent a step-change beyond generative AI, enabling autonomous task execution like running ad campaigns end-to-end, with hotel-specific use cases explored.
Panelists at HITEC Paris 2026 debated AI intermediation risk, data ownership, and whether efficiency gains from automation are being used to improve hospitality or simply reduce headcount.
AHLA and Actabl report finds 90% of hotel respondents say AI speeds up routine work, with staffing-to-demand alignment improving and turnover declining through H1 2026.
A report from The Hospitality Show covers AI panel insights and expo floor vendor offerings, closing with five due-diligence questions hoteliers should ask before adopting any AI tool.
A practical guide explaining Generative Engine Optimization (GEO) for independent hotels, covering how AI assistants select properties to recommend and four key signals hoteliers can optimize.
Wyndham Hotels EMEA President Dimitris Manikis discusses how AI can free hospitality professionals to focus on guests, filmed in Athens for HSMAI Europe's weekly podcast series.
Pertlink's free 30-page playbook introduces Token Cost Per Guest and Token Cost Per Booking frameworks to help hoteliers budget for usage-based AI pricing ahead of 2027.
AHLA/HTNG named Hotel Shield winner of the 2026 TechOvation Award for its AI vision platform that detects human trafficking in hotels via real-time watchlist matching and staff alerts.
Using late checkout as a case study, this piece examines why hotel automation must propagate decisions across all affected teams and systems, not just update a single field in the PMS.
Hotel Tech Group acquires For-Sight, adding CRM and CDP capabilities to its portfolio alongside Net Affinity and Smarthotel to offer a connected guest journey from booking to post-stay.
AI tools in kitchen and F&B operations depend entirely on the quality and completeness of documented processes and data.
HFTP named 25 hospitality technology leaders to its HITEC 2027 North America Advisory Council, which will shape education and programming for the Orlando event in June-July 2027.
A PMS consultant outlines the key risks during migration execution, covering data mapping, hotel-side ownership, and vendor readiness, with a practical pre-migration checklist.
New Coast Hotel Manila adopted Shiji's Daylight PMS to complement its existing Infrasys POS, creating a unified single-vendor technology platform across all resort operations in the Philippines.
SiteMinder's 2026 Partner Awards, held in London, recognised 12 companies turning AI into measurable hotel results, with GuestCentric's Melissa AI lifting direct booking value by 38% across 300+ properties.