Pertlink releases a free AI Lexicon to help hotel operators understand AI terminology and avoid poor governance decisions, emphasizing human-centered technology implementation.
Analysis ahead of the 2026 Future Hospitality Summit explores how Saudi Arabia's young demographics and Vision 2030 are reshaping investment strategies toward franchise models and midscale properties.
Argues that AI will strengthen rather than disrupt OTAs like Expedia, as these platforms already control the massive datasets and connectivity that power AI recommendations.
OpenAI's shift away from in-platform booking creates opportunities for hotels to capture AI-driven traffic through optimized content strategies.
Hotels lose hundreds of thousands annually to buffet overproduction, with AI-driven tracking showing potential waste reductions up to 90%.
Q1 2026 saw 110 U.S. hotel transactions totaling $4.6 billion, with Florida and New York accounting for 55% of deals despite geopolitical energy shocks.
The article explores how hotels can leverage data analytics and BI tools to transform operational data into actionable insights for revenue optimization and strategic decision-making.
The 45-room ultraluxury resort opened in 2021 after a four-year construction project on challenging cliff terrain, earning a spot on World's 50 Best Hotels list.
The author argues that advanced education in hospitality management provides women with strategic frameworks and opportunities to overcome structural barriers to leadership advancement.
The July's founder argues that culture-driven hiring and human connection now matter more than traditional amenities in creating guest loyalty.
Modern buyers complete 57% of their research before contacting vendors, making traditional sales processes obsolete and requiring content-first strategies.
Analysis explores how hotels lost their role as innovation showcases since the digital revolution, shifting from pioneering physical tech to lagging behind home automation.
The author advocates for industry-wide collaboration between hotels, trade organizations, and educational institutions to address talent challenges through better compensation, flexible schedules, and hybrid roles.
The conflict disrupted 40 million annual passengers through Gulf transit corridors, with UAE markets hit harder than Saudi Arabia due to greater international exposure.
The article argues that culinary creativity occurs through cross-modal sensory alignment before food arrives, rather than through constant dish innovation on the plate.
The article argues content analysts have become essential infrastructure workers, ensuring accurate hotel information flows across AI-driven distribution channels.
Cities optimize for short-term visitor metrics rather than long-term resident connection, with repeat visitation as the key indicator of urban success.
Hyken argues that hospitality businesses must translate customer service intentions into specific, measurable behaviors and standards to consistently deliver results.
The guide covers seven strategic pillars from personalization to AI optimization, showing how content builds guest trust and reduces OTA dependence.
Chicago welcomed 55.3 million visitors generating $20.9 billion economic impact in 2024, with O'Hare hitting record 85 million passengers in 2025.
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