The article argues that traditional rule-following in sales leadership creates mediocrity, advocating for innovation and empowerment to achieve exceptional results.
Lodging Interactive and CoMMingle offer $1,500 charity donation to the winning hotel's chosen local cause for best Christmas tree display.
The 25 honorees represent major hotel brands and companies, with recognition ceremony set for February 2026 at New York Marriott Marquis.
TrustYou will sponsor HSMAI Europe's Commercial Strategy Conference for two years and provide guest intelligence data insights across European events and educational programs.
Three hotels generated millions in direct revenue within months by segmenting OTA guests and sending personalized campaigns instead of generic promotions.
The program donates 1% of qualifying spend to environmental nonprofits chosen by members and offers sustainability-focused perks instead of traditional points.
GCSTIMES promotes their plant-fiber eco slippers as sustainable in-room amenities that enhance guest comfort during the busy Christmas travel period.
Tambourine promotes cost savings through platform consolidation, offering no-fee booking engines, built-in personalization, and accessibility protection to reduce third-party vendor expenses.
Dolores Castillo shares insights from launching JW Marriott and Hilton properties, emphasizing market clarity, wellbeing-focused guest expectations, and balancing data with relationships in commercial strategy.
Hilton's 235 million Honors members will earn and redeem points on Explora Journeys luxury cruises starting summer 2026, launching the new Hilton Honors Adventures program.
Hotels must blend personalized service with technology adoption while managing rising costs and staffing challenges to compete with short-term rentals and meet evolving guest expectations.
European Travel Commission and Eurail honor 23 campaigns promoting rail travel, with winners from Switzerland Tourism, Rail Europe, Slovenske železnice, and Sweet/Silverrail.
The French luxury group is restructuring its century-old portfolio into four distinct collections: Signature (Fouquet's ultra-luxury), Heritage (iconic resorts), Address (boutique Maison Barrière), and Premium (business-leisure).
The piece promotes custom holiday-themed key cards that double as decorative keepsakes, designed to enhance guest check-in experiences during the festive season.
The article outlines a strategic framework for hotels to maximize partnership success through clear goal setting and partner alignment.
The article provides a 7-step framework for sales leaders to build their professional brand on LinkedIn, emphasizing consistency, storytelling, and strategic visibility over superficial metrics.
Cloudbeds' inaugural collection highlights 100 independent properties worldwide, with public voting open through December 19 for the People's Choice winner.
Langham's Cordis brand partners with singer Amber Liu for its 10th anniversary campaign promoting authentic, passion-driven travel experiences.
Storey Hospitality won for using predictive analytics and direct guest messaging to achieve a 20% revenue increase from recaptured guest interest.
Comprehensive guide on converting OTA guests to direct bookers through staff training, automated email sequences, and incentives to reclaim up to 30% commission fees.