Innspire Officially Launches ‘Guest Flows’ at HITEC
Innspire's app-free Guest Flows product covers the full hotel stay via SMS, WhatsApp, and browser, with pilot data showing pre-arrival completion rates rising from 5% to 20%.
Supplier News
Revinate Introduces Ivy, the Hospitality AI Decision Intelligence, Built Across Its Entire Platform
Revinate's Ivy is trained on 17 years of hospitality data and 1.1 billion guest profiles, currently powering chat resolution and call scoring, with planned expansion into automated guest communications.
Revinate Brings Ivy to Work: Automated Call Scoring and Revinate Chat Put Hospitality AI on the Front Line
Revinate announced AI-powered call scoring (96% accuracy, 30+ hours saved monthly) and a digital concierge chat tool, both launching for general availability in mid-to-late 2026.
Demand Calendar cuts hotel forecast error in half at Classic Norway Hotels
Classic Norway Hotels cut forecast error by ~50% across 22 properties using Demand Calendar's automated BI platform, reducing Excel use by 95% and aligning all departments on a single nightly-updated forecast.
RoomPriceGenie Enhances Revenue Management Transparency with Price Explanations
RoomPriceGenie's new price explanations feature gives hoteliers plain-language context behind each rate recommendation, including how their own pricing rules may be limiting revenue potential.
AI Is Reshaping Hotel Discovery, Distribution, and Direct Booking. Here’s What Hotels Should Do
As AI assistants reshape how travelers discover and book hotels, properties must audit content for machine-readability and work with tech partners to expose inventory and offers to conversational search interfaces.
Thynk Introduces Lead Qualification Index to Help Hotels Prioritize High-Value Business and Respond Faster
Thynk's Lead Qualification Index scores incoming hotel inquiries across Intent, Fit, Impact and Relationship dimensions, automating RFP capture and prioritization to help sales teams respond faster and win more business.
Aven Hospitality Debuts New Booking Engine; First Properties Live with Navarino Services
Aven Hospitality launches a redesigned booking engine built on the SynXis platform, with Navarino Services reporting over 30% revenue growth in the first month of the pilot.
RobosizeME Webinar Shows How Automation Helps Hotels Tackle OTA Revenue Leakage, Following €100,000 Recovery at Four-Star Hotel
RobosizeME announces a webinar on automated OTA VCC reconciliation, citing a case where a four-star hotel recovered over €100,000 in uncollected city tax after years of undetected leakage.
The First Physical Touchpoint: What Your Key Card Says About Your Sustainability Commitments
Opinion piece arguing that eco-friendly key cards are a low-cost, high-visibility sustainability win that helps close the gap between hotel ESG commitments and what guests actually experience.
Introducing TRYBE Overnights: The Latest Feature from TRYBE Software
TRYBE launches an overnight booking engine letting guests book stays, spa treatments, dining, and activities in one place, integrating with Guestline, Mews, ResDiary, Sevenrooms, and Opera Cloud.
Hotel Essencia in the Philippines upgrades to Hotelogix to modernize operations and drive growth
Hotel Essencia in Dumaguete City replaced its legacy PMS with Hotelogix's cloud platform, gaining improved system stability, third-party integrations, and broader online distribution capabilities.
The Space Between, Captured in a Wooden Key Card
GCSTIMES promotes its wooden key card as a symbol of biophilic hospitality design, arguing that small natural details reflect a broader philosophy of restraint and mindful guest experience.
Amadeus unveils major expansion of AI strategy across hospitality sector
Amadeus expands its AI strategy with new tools covering agentic commerce, AI search visibility, and a cross-portfolio AI assistant layer called Amadeus Max, targeting demand capture and operational efficiency for hoteliers.
RealTime Reservation Acquires STAY to Create Leading Global Guest Experience Platform Serving 2,000+ Properties Across 75+ Countries
RTR's acquisition of STAY, backed by Wavecrest Growth Partners, creates a combined platform covering pre-arrival commerce and in-stay engagement for 2,000+ properties in 75+ countries.
Cloudbeds and RateTiger Partner to Supercharge Hotel Visibility and Revenue Growth Worldwide
Cloudbeds and RateTiger by eRevMax have partnered to give joint hotel customers access to hundreds of OTAs and GDS providers via the Cloudbeds Marketplace, with the integration expected to go live this quarter.
BluIP and Oracle Hospitality Implement New Platform for Loews Hotels & Co.
BluIP deployed a cloud-based guest engagement platform for Loews Hotels, integrating voice, chat, and messaging with Oracle OPERA Cloud PMS to handle over 1.1 million interactions per month.
Zucchetti North America Enables Hotels to Accept Direct Bookings Through ChatGPT & Claude
Zucchetti North America's MCP connector lets hotels receive live-rate bookings via ChatGPT and Claude, cutting OTA reliance for its 7,000+ property client base across 75 countries.
GratifID Launches TIPMO at HITEC: A Game-Changing NFC-Powered Tipping Platform Delivering Real-Time Pay to Hospitality Workers
GratifID launched TIPMO at HITEC San Antonio, an NFC-based cashless tipping platform that delivers tips instantly to hospitality workers via a digital wallet, with analytics tools for operators.
Shiji’s Open Tab & Pay Only Enables the Industry’s Most Connected Hotel F&B Journey
Shiji's Stellaris Digital Dine adds Open Tab and Pay Only features, promising up to 15 minutes saved per cover and higher average checks through frictionless QR-based ordering and payment natively integrated with its POS and PMS.