A businessman at the Anaheim Hilton was vomiting. Vomiters hate waiting, but the call arrived at seven a.m. on a Friday, and Anaheim is forty miles away. I hate creeping in rush hour traffic, so I try to delay those visits for a few hours.
At the Ramada, I cared for a lady whose eyes were red and itchy. She had no allergies, and I saw no evidence of an infection. I suspected something was irritating them, and she had been using several over-the-counter eye-drops. Drops themselves can irritate eyes, especially with persistent use, so I told her to stop.
With summer right around the corner, it's not just the weather that's heating up. Tripadvisor's 2021 Summer Travel Index reveals that - with every passing day - travel is making a big comeback. Nearly half of Americans (43%) in a recent Tripadvisor survey believe travel activity will rebound within three months. With Americans no longer settling for staycations and local trips, it appears true vacation getaways are coming back en vogue.
Pyramid Hotel Group (PHG), a privately held Boston-based hotel and asset management company, announced an enhanced 2021 health and safety approach to meetings and events. The "Meeting Bubble" initiative follows local and CDC guidelines, implements the PHG protocols and allows groups to book entire or half floors, instead of the typical full hotel buyout. Additionally, each individual hotel offers hybrid meeting options through audio-visual capabilities as well as special perks, programming and incentives to facilitate safe meetings and events.
Given the US Centers for Disease Control and Prevention's latest guidance for fully vaccinated Americans, Airbnb guests are increasingly planning their summer travel, opting for off-the-beaten path locations. Searches for more remote destinations in the US over Memorial Day Weekend have increased by nearly 40 percent just in the past month–also indicating a potential economic boom for prospective Hosts in these locales.
"I can't handle that in a hotel room," I explained. "She probably needs an ultrasound."
A dispatcher from the agency that handles airline flight crew had mentioned a sore throat, but the guest admitted an "unprotected sexual contact" two nights earlier. The sore throat appeared soon after, and he was worried.
The Beverly Garland is a sixteen mile freeway drive. The guest had phoned at 8 a.m. on Wednesday. I avoid distant housecalls during the rush hour; guests rarely object to waiting.
When I peered into the guest's ear, the drum looked normal, so there was no middle-ear infection. When I pulled his earlobe, it hurt but not a great deal. In an external infection (swimmer's ear), pulling is very painful.
The Southern California hotel workers' union today launched a new website, "COVIDHotelGrade.org" to alert Los Angeles County hotel guests which hotels have key guarantees in place during the COVID-19 pandemic.
A guest at the Doubletree had run out of insulin. I could have made a housecall, written a prescription, but instead I explained that insulin doesn't require a prescription. She should go to the pharmacy and ask for it. The same is true for the morning-after pill, another request that arrives now and then.
Extended Stay America, Inc. (NASDAQ:STAY), the largest mid-priced extended-stay hotel brand, announced today the launch of Extended Stay America Premier Suites. The new brand will feature new construction and fully renovated properties with upgraded amenities to target higher-rated extended-stay guest segments, expanding Extended Stay America's reach. The Company will also rebrand the remaining portfolio to Extended Stay America Suites.
(ATLANTA, February 22, 2021) - hihotels by Hospitality International, a recognized leader in franchising of conversion and new build hotels for economy lodging, is pleased to announce the winners of its 2020 awards. These winning properties rose above all the nominees in meeting and exceeding the company's standards of operations last year.
Curator Hotel & Resort Collection ("Curator") is proud to welcome 11 member hotels from the prestigious Provenance collection, one of Curator's six founding members. These boutique lifestyle properties span cities across the United States, ranging from Hotel Lucia in Portland, Oregon, to The Old No. 77 Hotel in New Orleans, and are now members of Curator's growing portfolio. Curator's founding members represent an exceptional collection of 120+ independent lifestyle hotels and resorts, with many more poised to participate over the coming months.
A flight attendant with diarrhea is usually good news. Airline crew are young, so they suffer uncomplicated medical problems, and diarrhea qualifies. Her hotel in Costa Mesa was 46 miles away, but it was Saturday morning, so traffic would be light, and I'm paid extra for the distance.
The US Centers for Disease Control and Prevention is not recommending a Covid-19 testing requirement before domestic air travel, the CDC tells CNN.
People who have been fully vaccinated against coronavirus -- right now that means with two doses of either the Pfizer/BioNTech or Moderna vaccine -- can skip quarantine if they are exposed to someone infected with the virus, the US Centers for Disease Control and Prevention said Wednesday.
"We're at 501 West Olympic," explained my caller. "Come up to the seventeenth floor."
The final U.S. lodging industry numbers for 2020 came out and RevPAR literally finished at half of where it finished in 2019—that's right, half! Occupancy was 66.1% at $131.17 average rate and RevPAR of $86.76. 2020 finished at 42% at a rate of $103.00, RevPAR was $43.26. The impact to the bottom line is easy to see in our bank accounts as breakeven has always been thought to be close to 60% occupancy but many forget the importance of rate to that equation.
A guest wanted a doctor who spoke French. "I don't speak French, and it's midnight," I pointed out. "You won't find a bilingual doctor to make a housecall at this hour."