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Wyndham Hotels & Resorts
Press Release
January 27, 2021

Wyndham Announces Seven Hotels for its Namesake Brand

Wyndham Hotels & Resorts, the world's largest hotel franchising company with approximately 9,000 hotels across 90 countries, today announced plans for further growth with seven new hotel franchise agreements for its namesake, upscale, Wyndham® brand in the U.S. The hotels are owned by national hotel development company, The Thrash Group, and managed by Charlestowne Hotels. The properties include The Thrash Group's Origin Hotel Collection, consisting of five lifestyle hotels as well as one historic hotel and a brand new construction hotel all of which will operate under the Wyndham umbrella.

Wyndham Hotels Resorts
Wyndham
United States
Mike Oppenheim
Opinion Article
January 26, 2021

I Save Another Life - The Life of a Hotel Doctor

The phone rang at 5 a.m. but I am an early riser. April Travel Insurance told me of a lady with a cough at the Residence Inn in Manhattan Beach. Vacationers hate to get sick, so even a bad cold produces wee-hour calls.

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Mike Oppenheim
Opinion Article
January 19, 2021

The No-Housecall Mode - The Life of a Hotel Doctor

Several times per year, a hotel guest suffers a bloody nose. I don't make housecalls for nosebleeds because there's nothing I can do. Treatment is to pinch the nose, releasing pressure every five minutes to check if bleeding has stopped. I tell guests to repeat until they get bored. If bleeding persists, the next step is cautery or nasal packing, both of which require expertise.

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Logo 'HVS International'
Opinion Article
January 15, 2021

HVS U.S. Hotel Franchise Fee Guide 2020

The HVS U.S. Hotel Franchise Fee Guide provides a comparative review of various hotel franchises based on their applicable franchise fees. The selection of an appropriate franchise affiliation affects a property's ability to compete in its local market, generate profits, and achieve a distinguished image and market orientation. Because the success of a hotel is based primarily on the cash flow generated, owners and lenders must weigh the benefits of a brand affiliation against the total cost of such a commitment.

Kasia RussellBomie Kim
By Kasia Russell and Bomie Kim
United States
Mike Oppenheim
Opinion Article
January 11, 2021

Don’t Get on the Plane! - The Life of a Hotel Doctor

"My flight leaves tonight" is a phrase I like to hear because it means the guest will return to the care of the family doctor. Until then he or she is my responsibility. Now and then, I don't like to hear it.

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
usatoday.com
External Article
January 11, 2021

What are travelers afraid of in 2021? And what should they actually be worried about?

Walt Meyer is afraid of getting sick when he travels. Too many people aren't taking COVID-19 seriously, he says.

usatoday.com
USA TODAY
United States
Aimbridge Hospitality
Press Release
January 6, 2021

Aimbridge Hospitality Continues Portfolio Growth with Twenty-Five Extended Stay America Properties

Aimbridge Hospitality, the leading, global, third-party hotel management company, announced it has added 25 Extended Stay America properties to its growing portfolio. With the addition of these new properties, all situated in prime locations throughout Texas and the Midwestern region, Aimbridge has become the largest third-party manager of Extended Stay America hotels.

Aimbridge Hospitality Favicon
Aimbridge Hospitality
United States
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Hospitality Financial and Technology Professionals (HFTP)
Hospitality Financial and Technology Professionals (HFTP)
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Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net
Hospitality Net
Mike Oppenheim
Opinion Article
January 4, 2021

Money is Not Always the Priority - The Life of a Hotel Doctor

The phone rang at 3:30 a.m. An airline pilot at the Costa Mesa Hilton needed a doctor, explained the caller. Could I go?

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Logo 'Choice Hotels International'
Press Release
January 4, 2021

Choice Hotels Bolsters MainStay Suites Portfolio With Largest Conversion Deal In Brand History

Choice Hotels International, Inc. (NYSE: CHH) has awarded franchise agreements to Gulf Coast Hotel Management, Inc. to convert 15 MainStay Suites hotels in major markets across the U.S., the largest multi-unit transaction in the brand's history. These properties, which have already begun welcoming guests, significantly increase the brand's foothold in the midscale extended stay segment.

Choice Favicon
Choice
United States
Travel + Leisure
External Article
January 4, 2021

16 Really Good Things That Happened in the Travel World in 2020

2020 was a bizarre year, to say the least. We rode the waves of a pandemic, a U.S. presidential election, protests, wildfires, social change marches, travel bans, and more. And while it's easy to remember all the hardships that came with 2020 (and the noticeable lack of travel), the past year was also full of truly good news.

Travel + Leisure
Travel + Leisure
United States
Mike Oppenheim
Opinion Article
December 28, 2020

“I Can’t Afford That!” - The Life of a Hotel Doctor

I hear this now and then when a guest learns my fee, more often in the form of a hint ("I'll talk to my husband and call you back…").

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Mike Oppenheim
Opinion Article
December 18, 2020

How to Find a Good Doctor - The Life of a Hotel Doctor

This column gives the impression that I'm a skilled, caring physician.

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Mike Oppenheim
Opinion Article
December 11, 2020

Should I Make a Housecall? - The Life of a Hotel Doctor

Only half my callers require one. I'm happy to phone a pharmacy when guests forget legitimate medication: blood pressure pills, heart pills, contraceptives, etc. I don't do this for guests who tell me "I had the same thing last year, and my doctor prescribed……".

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Mike Oppenheim
Opinion Article
December 4, 2020

I Don’t Do Adderall - The Life of a Hotel Doctor

"A guest at the Century Plaza wants his Adderall refilled. Can you go?" asked someone from the office of a local concierge doctor.

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
cnbc.com
External Article
November 30, 2020

Bill Gates Says More Than 50% Of Business Travel Will Disappear In Post-Coronavirus World

The coronavirus will fundamentally alter the way people travel for and conduct business, even after the pandemic is over, Microsoft co-founder Bill Gates said Tuesday.

cnbc.com
cnbc.com
United States
Ad Be seen. Be trusted.
Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net
Hospitality Net
Mike Oppenheim
Opinion Article
November 27, 2020

A Dog-Eat-Dog Business, Part 6 - The Life of a Hotel Doctor

People often ask what sort of contract I had with hotels. The answer is none. Staff called because I was easy to reach and quick to respond. Once they called a few times, they were not inclined to change.

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
interestingengineering.com
External Article
November 20, 2020

Bill Gates Predicts Business Travel Will Decrease by 50% Post-COVID-19

Microsoft co-founder Bill Gates predicts that over 50% of business travel will disappear in the post-coronavirus working world. On top of that, he also predicts that "30% of days in the office will disappear." Gates made his predictions in an interview with Andrew Ross Sorkin during the New York Times' Dealbook conference on Tuesday. He added that from now on there will be a "very high threshold" for traveling to carry out business meetings.

interestingengineering.com
interestingengineering.com
United States
U.S. Travel Association (USTA)
Press Release
November 20, 2020

U.S. Travel: Do Your Part for Public Health If You Choose to Travel for the Holidays

With tens of millions of Americans expected to travel for Thanksgiving next week despite spiking COVID-19 infection numbers nationwide, the U.S. Travel Association on Thursday released an update to its guidance for healthy and safe travel—along with a plea for everyone to closely heed recommended best practices if traveling.

U.S. Travel Association Favicon
U.S. Travel Association
United States
Mike Oppenheim
Opinion Article
November 13, 2020

How Much Does An Emergency Room Cost? - The Life of a Hotel Doctor

A lady had been vomiting for three days. She had felt better that morning but then relapsed. She sounded weary.

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Mike Oppenheim
Opinion Article
November 6, 2020

Losing the Chateau Marmont - The Life of a Hotel Doctor

The Chateau Marmont is a funky art-deco apartment converted to a hotel in the 1930s with nine nearby cottages acquired during the 1940s. John Belushi died in a cottage in 1982, but that was a few years before I became its doctor.

Mike Oppenheim
By Mike Oppenheim, MD, Mike Oppenheim M.D. - The Hotel Doctor
United States
Page 14 of 20
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HN Original
World Panel

Outsourced housekeeping - the panacea to all our housekeeping woes?

Soenke Weiss
By Soenke Weiss
Expert Views (6)
Silvia Kirkland Zese
Silvia Kirkland Zese

I have personally worked with a couple of third parties in the past, one that managed only the hiring process and the payroll portion, and one that actually managed the operations - under my team's supervision. I don't think it's fair giving an opinion based only on two precedents, but I can share I remember my experience when outsourcing operations as a challenging one.

View all Answers

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