AI and Machine Learning for Sustainable Operations in the Hospitality Sector in the United States
Before the application of AI and ML in hospitality facilities, operations could only be controlled manually, utilizing control mechanisms and pre-set schedules, which only promoted wastage. Waste management has become less efficient due to challenges in segregating waste and monitoring the waste stream, hence more landfills and less recycling. In addition, concepts related to sustainability and providing attentive and personalized guest care were less efficient. The hospitality industry is adopting a technological innovation that will transform sustainability for hotels and resorts.