News

May 23, 2022

UNWTO’s Members in the Americas Advance Common Goals

The American Members of the World Tourism Organization (UNWTO) have met to assess the current state of the sector and plan for its sustainable future. The 67th meeting of the UNWTO Regional Commission for the Americas brought tourism leaders from across the region together in the leading destination of Punta del Este, Uruguay.

UN Tourism

May 20, 2022

Top 10 most wishlisted US stays anticipated for summer 2022

Don’t forget to pack your sunscreen – to help fuel wanderlust, Airbnb has rounded up the current top 10 most wishlisted stays in the US1 to help inspire your summer travel plans.

Airbnb

May 19, 2022

voco hotels Hosts Bookable Turn Up Service Rooms in New York City with Unexpected Offerings

IHG Hotels & Resorts' premium brand voco hotels launches new bookable Turn Up Service rooms in New York City. The limited-edition rooms will provide guests with unique offerings and services that reflect the brand’s charming, unstuffy, and playful hotel experience.

IHG

May 18, 2022

NoMo SoHo Hotel Launches the Nation’s First NFT With Hotel Stay Experience

NoMo SoHo and its ownership, the global real estate and investment firm, Sapir Corp Ltd. (“Sapir”), are proud to launch a curated NFT, making the hotel the first in the U.S. to offer guests an innovative new way to book stays using blockchain technology. Located at the nexus of fashion, design and culture in downtown Manhattan, the sleek 26-story, 264-room NoMo SoHo, managed by Highgate, is the tallest building in the SoHo neighborhood, flaunts sweeping panoramas of the city skyline and is home to the neighborhood’s famed NoMo Kitchen restaurant and the newly opened cocktail bar Nina’s x Liquid Lab.

NoMo SoHo

May 18, 2022

Q&A: Hilton Cultural Programming Manager & Leadership Educator Kalei ʻUwēko ʻolani On Hawaiian Culture

May is Asian American and Pacific Islander (AAPI) Heritage Month, and it’s an excellent time to recognize and celebrate the significant contributions and influence of Asian and Pacific Islander Americans. Hilton properties around the world offer amenities and activities that can help guests better understand and appreciate the heritage of the surrounding destination, and Hilton has team members across the globe that are contributing to making the world a more inclusive, welcoming and friendly place.

Hilton

Wailea, Hawaii, United States

May 17, 2022

Wyndham and Lauren Lane Team Up to Celebrate International Flight Attendant Day

Unruly passengers. Oversold flights. Weather delays. In any given year, flight attendants see and deal with it all. Now, just ahead of the busy summer travel season, Wyndham®—the namesake brand of the world's largest hotel franchising company—is looking to show its appreciation for aviation's first responders with the brand's new "Extra Mile" initiative.

Wyndham

The next-gen metrics that move hotel P&L

Ad Guide

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter.

Mews

Ad Media Kit

Discover our commercial offerings

Explore our full range of membership, collaboration, and advertising opportunities — now in one place.

Hospitality Net

External Article

May 17, 2022

This NYC Hotel Is the First in the US to Offer Bookings Via NFT

Crypto owners looking to combine their digital assets with something in the real world have a new option: Take a vacation.

robbreport.com

External Article

May 16, 2022

OTAs flex marketing muscle to lure travelers seeking sun and sand

U.S. travel booking firms are spending heavily on marketing to get more people to book flights and accommodation on their apps and websites as they look to make the most of a post-pandemic boom in tourism during the upcoming summer season.

reuters.com

May 16, 2022

Kimpton Partners with Wag! to Bring Dog Walking Services to Guests Nationwide

Last week, Kimpton Hotels & Restaurants, part of IHG Hotels & Resorts’ Luxury & Lifestyle Collection, announced an exclusive partnership with Wag!, a mobile-first platform that connects pet parents with professional pet caregivers for pet boarding, sitting and walking. Kimpton is the first major hotel brand to offer on-property and at-home walks and drop-ins through a pet service provider like Wag! for guests staying at any of their 65+ properties in the US. This new partnership complements Kimpton’s current pet-friendly amenities by providing guests with access to new priority pet services.

IHG

Opinion Article

May 11, 2022

Nobody Asked Me, But… No. 265: Hotel History: Asian American Hotel Owners Association

Hotel History: The Asian American Hotel Owners Association (AAHOA): The Asian American Hotel Owners Association is a trade association that represents hotel owners. As of 2022, AAHOA has approximately 20,000 members who own 60% of the hotels in the United States and are responsible for 1.7% of the nation’s GDP. More than one million employees work at AAHOA member-owned hotels, earning $47 billion annually and provide 4.2 million U.S. jobs across all sectors of the hospitality industry.

By Stanley Turkel, CMHS, Hotel consultant, Stanley Turkel, MHS, ISHC

Opinion Article

May 10, 2022

The 5 Key Trends for North American Travelers

The new quarterly Travel Trend Report from Expedia Group Media Solutions highlights how 2022 is shaping up to be a year of rebuilding and renewal. Here we summarize the key findings about trends and behavior of North American travel shoppers during the first quarter of the year.

By Erica Eyring, Director, Business Development, Expedia Group Media Solutions

May 5, 2022

AHLA Launches “Hospitality is Working” Campaign With Focus on Reigniting Travel

The American Hotel & Lodging Association (AHLA) today relaunched its Hospitality is Working campaign, seeking to reignite travel nationwide and showcase the economic and community benefits hotels provide in neighborhoods across the country. Hospitality is Working showcases the broad range of benefits hotels provide the communities they serve while highlighting the industry’s strong commitment to investing in its workforce, providing quality career opportunities, and protecting employees and guests as more and more Americans begin to travel.

AH&LA

Discover our commercial offerings

Ad Media Kit

Explore our full range of membership, collaboration, and advertising opportunities — now in one place.

Hospitality Net

May 5, 2022

Miraval Resorts & Spas Announces Renovations Across All Three Properties

Miraval Resorts & Spas, the global leader in wellness destinations, announces renovations, updates and expansions across the brand’s resorts and spas: Miraval Arizona, Miraval Austin and Miraval Berkshires. With these enhancements to the three full-scale resorts, the Miraval brand continues to improve the guest experience and support its mission of helping guests create a life in balance through mindfulness.

Hyatt

Opinion Article

May 3, 2022

Are there gaps in your golf marketing strategy?

Today, we’re talking about… Getting your hotel’s golf course marketing game up to par. Did you know? The NGF (National Golf Foundation) counted 24.8 million on-course golfers in the U.S. in 2020. That’s an increase of 500,000 golfers and a 2% increase over 2019.

By Thomas McDermott, CMO, Tambourine

May 3, 2022

Hundreds of Travel Organizations Rally for National Travel and Tourism Week

Hundreds of travel organizations and businesses across the U.S. will celebrate National Travel and Tourism Week (NTTW) this week with live and in-person events, spotlighting the critical role that travel plays in driving economic growth and recovery through the theme Future of Travel.

U.S. Travel Association

May 3, 2022

App connecting driveways with beachgoers wins Cornell hospitality business contest

A farm-to-table styled restaurant, atop barge-decks, docked in waterfront cities and a startup aimed at providing automated robotic solutions for restaurant kitchens were among the pitches presented during the 12th Cornell Hospitality Business Plan Competition, an annual entrepreneurship event that presents cash prizes for the top three finalists.

Cornell

Ithaca, New York, United States

April 28, 2022

Hotel of the Month: EVEN Hotel New York – Times Square South

In this series, we go behind the front desk to learn everything from the strangest room service requests to quirky fun facts, to the most heartwarming reunions. We pick a new destination and hotel each month to give you the inside scoop.

IHG

April 27, 2022

Accelerate Recovery: Attend HSMAI's Commercial Strategy Week

The Hospitality Sales and Marketing Association International (HSMAI) Commercial Strategy Week will take place in person in Orlando, Florida, from June 27-30, 2022. The program will focus on accelerating the recovery of the hospitality industry as professionals continue to navigate the post-pandemic landscape. The week’s events will reflect the increasing convergence of sales, marketing, revenue optimization, and other commercial functions.

HSMAI (USA)

The American Customer Satisfaction Index (ACSI)

April 27, 2022

Customer Satisfaction with Hotels Continues Free Fall, While Online Travel Agencies Bounce Back Slightly, ACSI Data Show

Customers have started to scratch their travel itch once again, but expectations aren’t being met. According to the American Customer Satisfaction Index (ACSI®) Travel Study 2021-2022, satisfaction with airlines is flying in the wrong direction, hotels aren’t hosting happy guests, and car rentals can’t get back on track. Online travel agencies are the only industry to improve customer satisfaction, but not by much.