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Stanley Turkel, MHS, ISHC
Opinion Article
May 11, 2022

Nobody Asked Me, But… No. 265: Hotel History: Asian American Hotel Owners Association

Hotel History: The Asian American Hotel Owners Association (AAHOA): The Asian American Hotel Owners Association is a trade association that represents hotel owners. As of 2022, AAHOA has approximately 20,000 members who own 60% of the hotels in the United States and are responsible for 1.7% of the nation’s GDP. More than one million employees work at AAHOA member-owned hotels, earning $47 billion annually and provide 4.2 million U.S. jobs across all sectors of the hospitality industry.

Stanley Turkel
By Stanley Turkel, CMHS, Hotel consultant, Stanley Turkel, MHS, ISHC
United States
Expedia Group Media Solutions
Opinion Article
May 10, 2022

The 5 Key Trends for North American Travelers

The new quarterly Travel Trend Report from Expedia Group Media Solutions highlights how 2022 is shaping up to be a year of rebuilding and renewal. Here we summarize the key findings about trends and behavior of North American travel shoppers during the first quarter of the year.

Erica Eyring
By Erica Eyring, Director, Business Development, Expedia Group Media Solutions
United States
American Hotel & Lodging Association (AH&LA)
Press Release
May 5, 2022

AHLA Launches “Hospitality is Working” Campaign With Focus on Reigniting Travel

The American Hotel & Lodging Association (AHLA) today relaunched its Hospitality is Working campaign, seeking to reignite travel nationwide and showcase the economic and community benefits hotels provide in neighborhoods across the country. Hospitality is Working showcases the broad range of benefits hotels provide the communities they serve while highlighting the industry’s strong commitment to investing in its workforce, providing quality career opportunities, and protecting employees and guests as more and more Americans begin to travel.

AH&LA Favicon
AH&LA
United States
Global Hyatt Corporation
Press Release
May 5, 2022

Miraval Resorts & Spas Announces Renovations Across All Three Properties

Miraval Resorts & Spas, the global leader in wellness destinations, announces renovations, updates and expansions across the brand’s resorts and spas: Miraval Arizona, Miraval Austin and Miraval Berkshires. With these enhancements to the three full-scale resorts, the Miraval brand continues to improve the guest experience and support its mission of helping guests create a life in balance through mindfulness.

Global Hyatt Corporation
Hyatt
United States
Tambourine
Opinion Article
May 3, 2022

Are there gaps in your golf marketing strategy?

Today, we’re talking about… Getting your hotel’s golf course marketing game up to par. Did you know? The NGF (National Golf Foundation) counted 24.8 million on-course golfers in the U.S. in 2020. That’s an increase of 500,000 golfers and a 2% increase over 2019.

Thomas McDermott
By Thomas McDermott, CMO, Tambourine
United States
U.S. Travel Association (USTA)
Press Release
May 3, 2022

Hundreds of Travel Organizations Rally for National Travel and Tourism Week

Hundreds of travel organizations and businesses across the U.S. will celebrate National Travel and Tourism Week (NTTW) this week with live and in-person events, spotlighting the critical role that travel plays in driving economic growth and recovery through the theme Future of Travel.

U.S. Travel Association Favicon
U.S. Travel Association
United States
Cornell Nolan School of Hotel Administration
Press Release
May 3, 2022

App connecting driveways with beachgoers wins Cornell hospitality business contest

A farm-to-table styled restaurant, atop barge-decks, docked in waterfront cities and a startup aimed at providing automated robotic solutions for restaurant kitchens were among the pitches presented during the 12th Cornell Hospitality Business Plan Competition, an annual entrepreneurship event that presents cash prizes for the top three finalists.

Cornell Nolan School of Hotel Administration
Cornell
Ithaca, New York, United States
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Mews
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Ad HITEC 2026
Visit HITEC 2026 in San Antonio!

HITEC is the center for the latest conversations on hospitality technology. Come and see the technology shaping the industry.

Hospitality Financial and Technology Professionals (HFTP)
Hospitality Financial and Technology Professionals (HFTP)
InterContinental Hotels Group (IHG)
Press Release
April 28, 2022

Hotel of the Month: EVEN Hotel New York – Times Square South

In this series, we go behind the front desk to learn everything from the strangest room service requests to quirky fun facts, to the most heartwarming reunions. We pick a new destination and hotel each month to give you the inside scoop.

IHG Hotels & Resorts
IHG
New York, New York, United States
HSMAI Logo
Press Release
April 27, 2022

Accelerate Recovery: Attend HSMAI's Commercial Strategy Week

The Hospitality Sales and Marketing Association International (HSMAI) Commercial Strategy Week will take place in person in Orlando, Florida, from June 27-30, 2022. The program will focus on accelerating the recovery of the hospitality industry as professionals continue to navigate the post-pandemic landscape. The week’s events will reflect the increasing convergence of sales, marketing, revenue optimization, and other commercial functions.

HSMAI Favicon
HSMAI (USA)
United States
American Customer Satisfaction Index (ACSI)
Press Release
April 27, 2022

Customer Satisfaction with Hotels Continues Free Fall, While Online Travel Agencies Bounce Back Slightly, ACSI Data Show

Customers have started to scratch their travel itch once again, but expectations aren’t being met. According to the American Customer Satisfaction Index (ACSI®) Travel Study 2021-2022, satisfaction with airlines is flying in the wrong direction, hotels aren’t hosting happy guests, and car rentals can’t get back on track. Online travel agencies are the only industry to improve customer satisfaction, but not by much.

American Customer Satisfaction Index (ACSI)
The American Customer Satisfaction Index (ACSI)
United States
Stanley Turkel, MHS, ISHC
Opinion Article
April 21, 2022

Nobody Asked Me, But… No. 264: Hotel History: Palmer House (1871), Chicago, Illinois

Hotel History: Palmer House, Chicago, IL (1,639 rooms): The original Palmer House was built in 1871 by Potter Palmer who began his career as a bank clerk in upstate New York. He later became a dry-goods store owner in Chicago where he revolutionized the retail trade. He was the first to make big window displays, to use big advertising spaces, to send goods on approval to homes and to hold bargain sales.

Stanley Turkel
By Stanley Turkel, CMHS, Hotel consultant, Stanley Turkel, MHS, ISHC
Chicago, Illinois, United States
Hilton Worldwide Family/group
Press Release
April 19, 2022

Beach-Bound Countdown: Hilton Survey Highlights 2022 Summer Travel Trends

With Memorial Day, the unofficial start of summer, just a month away, one reality is clear: Americans are desperate for a vacation and are feeling the effects. According to a recent Hilton survey of U.S. travelers*, more than three in four (76%) respondents experience negative feelings when they go too long without a vacation, with burnout (41%) and boredom (36%) being among the top emotions.

Hilton Favicon
Hilton
United States
costar
External Article
April 19, 2022

CEO's Advice to Hotel Owners and Operators: Stop Wasting Money on Online Travel Agencies

Being a successful owner and operator of hotels is simple, said Tyler Morse, chairman and CEO of MCR Development.

costar
HotelNewsNow
United States
TripAdvisor
Supplier News
April 11, 2022

How Easter Weekend May Impact Travel

With over half of Americans (53%) according to Tripadvisor’s recent Spring Travel Index planning on traveling this spring (March - May), it appears many of them will be hitting the road this Easter. One-quarter (25%) of Americans report planning to travel for Easter weekend this year, rising to 29% of millennials. This number may further grow, as another quarter (25%) of Americans are still undecided.

TripAdvisor Favicon
TripAdvisor
United States
travelweekly.com
External Article
April 8, 2022

Destinations are using geolocation data to manage tourism growth

With the pandemic having heightened concerns about overtourism, some destination marketing organizations are turning to geolocation data to find creative solutions.

Travelweekly Favicon
travelweekly.com
United States
Ad HITEC 2026
Visit HITEC 2026 in San Antonio!

HITEC is the center for the latest conversations on hospitality technology. Come and see the technology shaping the industry.

Hospitality Financial and Technology Professionals (HFTP)
Hospitality Financial and Technology Professionals (HFTP)
HANYC
Press Release
April 1, 2022

Hotel Association Of New York City Foundation (HANYC Foundation) Trumpets Return Of NYC Hotels & Broadway During Its Annual "Red Carpet Hospitality Gala"

The highly-anticipated return of New York City's hotel industry and Broadway will be celebrated on Monday, May 2, 2022 as a crowd of hundreds gathers at the "Red Carpet Hospitality Gala," an Annual Dinner hosted by the Hotel Association of New York City Foundation (HANYC Foundation). The event will feature a special Broadway performance, to be announced. The fundraiser will take place at Mandarin Oriental in Manhattan. Proceeds from the Gala will support the HANYC Foundation's charitable goals.

Screenshot 2026 04 10 221851
Hotel Association of New York City (HANYC)
New York, New York, United States
airbnb
Press Release
April 1, 2022

Living anywhere is more popular than ever for US Black and Hispanic communities

As remote and hybrid work increases around the world, more and more people are taking advantage of workplace flexibility in their everyday lives by living and working on Airbnb. Nearly half of the nights booked on Airbnb in Q4 2021 were for stays of at least seven days. Similarly, one out of every five gross nights booked in Q4 were for stays of a month or longer.

Airbnb Inc
Airbnb
United States
HSMAI Logo
Press Release
March 31, 2022

HSMAI Adrian Awards Celebrate Campaigns That Empowered Recovery

The Hospitality Sales & Marketing Association International (HSMAI) celebrated excellence in travel marketing at the Adrian Awards Celebration on Wednesday, March 30, at The Boca Raton in Boca Raton, Florida. This year’s event, which took place outside New York City for the first time in over 25 years, was reimagined to provide attendees more time to socialize, celebrate, and enjoy the gracious outdoor and indoor spaces offered by The Boca Raton.

HSMAI Favicon
HSMAI (USA)
Boca Raton, Florida, United States
nerdwallet
External Article
March 30, 2022

The Majority of Americans Plan to Travel in 2022

Traveling during the COVID-19 pandemic is still a divisive topic for some Americans. In the post-vaccine era, some Americans are making travel plans, while others continue playing it safe. Regardless of where they stand on travel, over half of Americans (62%) agree they would feel more comfortable traveling if certain COVID-19 precautions were in place, according to a new NerdWallet survey conducted online by The Harris Poll.

nerdwallet
nerdwallet
United States
The Knowland Group 20 years
Supplier News
March 30, 2022

Knowland Helps Kimpton Hotels to Maximize Group Revenue

Today Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, announced Kimpton Hotels & Restaurants has renewed its long-standing relationship with Knowland. The boutique hospitality company’s executive team relies upon Knowland’s market analytics to gain insights into group business trends and help it better manage and grow its portfolio.

The Knowland Group 20 years
The Knowland Group
Eugene, Oregon, United States
Page 19 of 20
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HN Original
World Panel

When an agent books a hotel, who decides where the booking lands?

Henri Roelings
By Henri Roelings
Expert Views (14)
Erik Muñoz
Erik Muñoz

The hotel is the company actually providing the room. If the price and conditions are the same, the AI agent should book directly with the hotel instead of through a middleman like Booking.com. Direct booking can give guests: better prices loyalty points and perks easier changes and cancellations more accurate information better customer support.

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