This NYC Hotel Is the First in the US to Offer Bookings Via NFT
Crypto owners looking to combine their digital assets with something in the real world have a new option: Take a vacation.
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OTAs flex marketing muscle to lure travelers seeking sun and sand
U.S. travel booking firms are spending heavily on marketing to get more people to book flights and accommodation on their apps and websites as they look to make the most of a post-pandemic boom in tourism during the upcoming summer season.
Kimpton Partners with Wag! to Bring Dog Walking Services to Guests Nationwide
Last week, Kimpton Hotels & Restaurants, part of IHG Hotels & Resorts’ Luxury & Lifestyle Collection, announced an exclusive partnership with Wag!, a mobile-first platform that connects pet parents with professional pet caregivers for pet boarding, sitting and walking. Kimpton is the first major hotel brand to offer on-property and at-home walks and drop-ins through a pet service provider like Wag! for guests staying at any of their 65+ properties in the US. This new partnership complements Kimpton’s current pet-friendly amenities by providing guests with access to new priority pet services.
Nobody Asked Me, But… No. 265: Hotel History: Asian American Hotel Owners Association
Hotel History: The Asian American Hotel Owners Association (AAHOA): The Asian American Hotel Owners Association is a trade association that represents hotel owners. As of 2022, AAHOA has approximately 20,000 members who own 60% of the hotels in the United States and are responsible for 1.7% of the nation’s GDP. More than one million employees work at AAHOA member-owned hotels, earning $47 billion annually and provide 4.2 million U.S. jobs across all sectors of the hospitality industry.
By Stanley Turkel, CMHS, Hotel consultant, Stanley Turkel, MHS, ISHC
The 5 Key Trends for North American Travelers
The new quarterly Travel Trend Report from Expedia Group Media Solutions highlights how 2022 is shaping up to be a year of rebuilding and renewal. Here we summarize the key findings about trends and behavior of North American travel shoppers during the first quarter of the year.
By Erica Eyring, Director, Business Development, Expedia Group Media Solutions
AHLA Launches “Hospitality is Working” Campaign With Focus on Reigniting Travel
The American Hotel & Lodging Association (AHLA) today relaunched its Hospitality is Working campaign, seeking to reignite travel nationwide and showcase the economic and community benefits hotels provide in neighborhoods across the country. Hospitality is Working showcases the broad range of benefits hotels provide the communities they serve while highlighting the industry’s strong commitment to investing in its workforce, providing quality career opportunities, and protecting employees and guests as more and more Americans begin to travel.
Miraval Resorts & Spas Announces Renovations Across All Three Properties
Miraval Resorts & Spas, the global leader in wellness destinations, announces renovations, updates and expansions across the brand’s resorts and spas: Miraval Arizona, Miraval Austin and Miraval Berkshires. With these enhancements to the three full-scale resorts, the Miraval brand continues to improve the guest experience and support its mission of helping guests create a life in balance through mindfulness.
Are there gaps in your golf marketing strategy?
Today, we’re talking about… Getting your hotel’s golf course marketing game up to par. Did you know? The NGF (National Golf Foundation) counted 24.8 million on-course golfers in the U.S. in 2020. That’s an increase of 500,000 golfers and a 2% increase over 2019.
By Thomas McDermott, CMO, Tambourine
Hundreds of Travel Organizations Rally for National Travel and Tourism Week
Hundreds of travel organizations and businesses across the U.S. will celebrate National Travel and Tourism Week (NTTW) this week with live and in-person events, spotlighting the critical role that travel plays in driving economic growth and recovery through the theme Future of Travel.
App connecting driveways with beachgoers wins Cornell hospitality business contest
A farm-to-table styled restaurant, atop barge-decks, docked in waterfront cities and a startup aimed at providing automated robotic solutions for restaurant kitchens were among the pitches presented during the 12th Cornell Hospitality Business Plan Competition, an annual entrepreneurship event that presents cash prizes for the top three finalists.
Hotel of the Month: EVEN Hotel New York – Times Square South
In this series, we go behind the front desk to learn everything from the strangest room service requests to quirky fun facts, to the most heartwarming reunions. We pick a new destination and hotel each month to give you the inside scoop.
Accelerate Recovery: Attend HSMAI's Commercial Strategy Week
The Hospitality Sales and Marketing Association International (HSMAI) Commercial Strategy Week will take place in person in Orlando, Florida, from June 27-30, 2022. The program will focus on accelerating the recovery of the hospitality industry as professionals continue to navigate the post-pandemic landscape. The week’s events will reflect the increasing convergence of sales, marketing, revenue optimization, and other commercial functions.
Customer Satisfaction with Hotels Continues Free Fall, While Online Travel Agencies Bounce Back Slightly, ACSI Data Show
Customers have started to scratch their travel itch once again, but expectations aren’t being met. According to the American Customer Satisfaction Index (ACSI®) Travel Study 2021-2022, satisfaction with airlines is flying in the wrong direction, hotels aren’t hosting happy guests, and car rentals can’t get back on track. Online travel agencies are the only industry to improve customer satisfaction, but not by much.
Nobody Asked Me, But… No. 264: Hotel History: Palmer House (1871), Chicago, Illinois
Hotel History: Palmer House, Chicago, IL (1,639 rooms): The original Palmer House was built in 1871 by Potter Palmer who began his career as a bank clerk in upstate New York. He later became a dry-goods store owner in Chicago where he revolutionized the retail trade. He was the first to make big window displays, to use big advertising spaces, to send goods on approval to homes and to hold bargain sales.
By Stanley Turkel, CMHS, Hotel consultant, Stanley Turkel, MHS, ISHC
Beach-Bound Countdown: Hilton Survey Highlights 2022 Summer Travel Trends
With Memorial Day, the unofficial start of summer, just a month away, one reality is clear: Americans are desperate for a vacation and are feeling the effects. According to a recent Hilton survey of U.S. travelers*, more than three in four (76%) respondents experience negative feelings when they go too long without a vacation, with burnout (41%) and boredom (36%) being among the top emotions.
CEO's Advice to Hotel Owners and Operators: Stop Wasting Money on Online Travel Agencies
Being a successful owner and operator of hotels is simple, said Tyler Morse, chairman and CEO of MCR Development.
How Easter Weekend May Impact Travel
With over half of Americans (53%) according to Tripadvisor’s recent Spring Travel Index planning on traveling this spring (March - May), it appears many of them will be hitting the road this Easter. One-quarter (25%) of Americans report planning to travel for Easter weekend this year, rising to 29% of millennials. This number may further grow, as another quarter (25%) of Americans are still undecided.
Destinations are using geolocation data to manage tourism growth
With the pandemic having heightened concerns about overtourism, some destination marketing organizations are turning to geolocation data to find creative solutions.
Hotel Association Of New York City Foundation (HANYC Foundation) Trumpets Return Of NYC Hotels & Broadway During Its Annual "Red Carpet Hospitality Gala"
The highly-anticipated return of New York City's hotel industry and Broadway will be celebrated on Monday, May 2, 2022 as a crowd of hundreds gathers at the "Red Carpet Hospitality Gala," an Annual Dinner hosted by the Hotel Association of New York City Foundation (HANYC Foundation). The event will feature a special Broadway performance, to be announced. The fundraiser will take place at Mandarin Oriental in Manhattan. Proceeds from the Gala will support the HANYC Foundation's charitable goals.
Living anywhere is more popular than ever for US Black and Hispanic communities
As remote and hybrid work increases around the world, more and more people are taking advantage of workplace flexibility in their everyday lives by living and working on Airbnb. Nearly half of the nights booked on Airbnb in Q4 2021 were for stays of at least seven days. Similarly, one out of every five gross nights booked in Q4 were for stays of a month or longer.