Sales & Marketing USA & Canada - Hospitality Net

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Opinion Article

July 24, 2023

The Biggest Mistakes Hotels Make in Photo and Video Production

When it comes to showcasing your hotel's unique features and inviting potential guests to experience your property, nothing is more important than your imagery. Investing in high-quality visuals is an investment in your hotel's success for several years to come. However, many hotels make significant mistakes in photo and video production that can hinder their marketing efforts. Let’s explore some common pitfalls and how to avoid them.

By Thomas McDermott, CMO, Tambourine

July 20, 2023

U.S. Travel’s IPW in San Antonio Sets Stage for Future Inbound Travel Growth

Nearly 5,000 attendees from more than 60 countries gathered in San Antonio, Texas, May 20-24 for the 54th annual IPW—the travel industry's premier international marketplace and the largest generator of inbound travel to the United States.

U.S. Travel Association

July 17, 2023

HSMAI Hosts Record-Breaking Commercial Strategy Week

The Hospitality Sales and Marketing Association International’s (HSMAI) Commercial Strategy Week took place in Toronto on June 26-29, 2023, hosting nearly 1,000 industry professionals over the course of the week. The week saw record-breaking attendance as the innovative events blended marketing, revenue optimization, and other commercial functions, reflecting new and evolving commercial strategies being deployed by many hotel companies.

June 26, 2023

Tenyx Unveils GPT-Based Customer Service Voice Agent at HITEC 2023

PALO ALTO, Calif. - June 26, 2023 (Newswire.com)

June 22, 2023

Tambourine Taps AI for Innovations in ADA Accessibility

Tambourine, the Fort Lauderdale-headquartered digital marketing technology company serving hotels, resorts, and tourism destinations worldwide, announced it has integrated Artificial Intelligence into its flagship product, The Symphony Hotel Marketing Platform.

June 21, 2023

Venuelocity Launches the Single Largest Network of Meeting and Wedding Planners

Venuelocity, the Fort Lauderdale-based hotel-lead generation technology firm, re-imagines how hotel sales teams will generate group leads, with two new products:

June 13, 2023

Travel Like Mariah Carey this Summer with a Stay at her Booking.com Vacation Rental in Beverly Hills

Looking to travel like a star this summer? Booking.com and beloved musical icon, singer and songwriter Mariah Carey are offering travelers a once-in-a-lifetime opportunity to vacation just like Mimi this summer, with a special overnight trip package at her favorite Beverly Hills vacation rental on Booking.com, where she’s been living it up for the past three months.

Beverly Hills, California, United States

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Opinion Article

June 13, 2023

Top Takeaways: U.S. Travel's Research Advisory Committee Meeting

Last week, we welcomed nearly 40 members of the Research Advisory Committee for our annual in-person meeting in Washington, D.C. Through meaningful presentations from industry experts on the evolving drivers of international travel’s recovery and the disruption and opportunities of ChatGPT, the meeting was extremely informative, engaging and thought provoking. The committee had the opportunity to exchange and share ideas with each other through an open forum discussion. Topics discussed included sustaining leisure travel demand beyond the summer, destination management and sustainability initiatives and business travel’s new normal.

By Jamie Mageau, Director of Research Products, U.S. Travel Association

Opinion Article

June 5, 2023

Summer Travel Expectations Still Strong but Economic Pressure and Poor Travel Experience May Weaken Future Demand

This summer, air travel demand is expected to be the strongest since pre-pandemic—and potentially the strongest ever. Over a quarter of Americans plan to increase the amount they are spending on leisure travel in the next three months (26%) up from 19% in Q1.

By Jamie Mageau, Director of Research Products, U.S. Travel Association

May 31, 2023

Independent Lodging Congress Selects Puzzle Partner as Official Content Media Partner and Sponsor

Puzzle Partner, the leading hotel and travel technology marketing consulting firm, has been chosen as the Independent Lodging Congress (ILC) official content media sponsor and partner. Together, the two visionary brands will continue to push boundaries, challenge conventional thinking, and unlock new opportunities in the ever-evolving world of hospitality.

Puzzle Partner and Independent Lodging Congress®

Barrie, Ontario, Canada

May 31, 2023

The Experience Economy Endures: 2023 Deloitte Summer Travel Survey

Signs point to a busy season, as pricing pressure does not seem to deter Americans from enjoying their vacations.

Deloitte Development LLP

May 24, 2023

JC Golf Selects Tambourine For Digital Marketing Strategy

JC Golf, the California-based golf management company, selected Tambourine, the Fort Lauderdale-headquartered hospitality digital marketing firm, for custom website design and paid media services to promote its portfolio of high-end courses, JC Player Cards, and membership options.

Opinion Article

May 24, 2023

Q2 Insights Reveal Summer Travel Expectations and Opportunities to Address Traveler Pain Points

These new insights combined with surveys of current business travelers and corporate executive perspectives from the Quarterly Business Travel Tracker in collaboration with JD Power and Tourism Economics will help anticipate and identify consumer opportunities and risks—highlighting the greatest opportunities to grow travel and ensure it is established as essential.

By Jamie Mageau, Director of Research Products, U.S. Travel Association

May 22, 2023

Hundreds of Hoteliers Lobby Congress for More Workers

The American Hotel & Lodging Association (AHLA) this week hosted its Hotels on the Hill fly-in on Capitol Hill. More than 200 hoteliers representing 30-plus states met with members of Congress to share how labor shortages are impacting hotels and lobby for policies to help grow the hotel workforce.

Ad #1 Hotel PMS

See why hotels are switching to Mews

Revenue up. Manual work down. Hotels using Mews see 35% higher RevPAR and 45% more upsells. Book a free demo.

May 19, 2023

GBTA Showcases Business Travel Outlook for Canada and Future Industry Trends

Business travel in Canada is poised for a strong, evolving future, according to the takeaways from the Global Business Travel Association (GBTA) Canada Conference 2023 held in Toronto from May 15-17.

Opinion Article

May 17, 2023

Staying on Target: Mastering Your Meta Audience

Today we are going to discuss…

By Thomas McDermott, CMO, Tambourine

May 17, 2023

Waterville Valley Resort adds new innovations to become an agile industry leader

Waterville Valley Resort has selected Thynk.Cloud to help them elevate their historical brand experience, automate and simplify the work of their employees and deliver continued innovation by embracing true business agility.

Waterville Valley, New Hampshire, United States

May 17, 2023

HSMAI Announces 2023 Revenue Optimization Honorees

The Hospitality Sales and Marketing Association International (HSMAI) will celebrate four outstanding revenue optimization leaders during HSMAI ROC Americas in Toronto on June 28, part of HSMAI Commercial Strategy Week 2023. HSMAI will honor Andrew Rubinacci with the prestigious Vanguard Award for Achievement in Revenue Optimization. Monika Morrobel, CRME, CHDM, Senior Corporate Director of Commercial Strategy at Kessler Collection and Don Hood, Director of Commercial Services at Hyatt Centric Key West Resort & Spa, will be presented with the Revenue Professional of the Year Awards for corporate and single/multi-unit, respectively. Dave Roberts, professor at Cornell University, author, and longtime hospitality executive at Marriott, will be honored with the Revenue Optimization Educator of the Year Award.

May 16, 2023

42.3 Million Americans Expected to Travel for Memorial Day Weekend

AAA projects 42.3 million Americans will travel 50 miles or more from home this Memorial Day weekend*, a 7% increase over 2022. This year, 2.7 million more people will travel for the unofficial start of summer compared to last year, a sign of what’s to come in the months ahead.

AAA (the American Automobile Association, Inc.)

Should OTAs and other intermediaries be asking customers for a tip?

May 16, 2023

Are OTA tips fair for hoteliers and their staff?

Order pizza from your local restaurant and you'll likely tip on delivery. Use a food delivery service and you'll be given the choice to tip when ordering or on delivery. These examples cement a social norm: as a consumer, you have the choice to recognise - and reward - the service a person has provided to you.

View by Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd