As the new year begins, it's not a bad idea to look behind us. Such moments of introspection can help us get ahead. A look at Paris illustrates all we need to do to improve France's tourism development.
Let's talk politics. Better, let's talk about the influence politics can have on an industry as important as tourism in a country like Spain.
Last week, the small world of French hospitality was the scene of a truly extraordinary earthquake: Booking decided to charge its commission on the crumbs that represent noshows and cancellations, and only when the hotel has indeed cashed. As nearly said Corneille in Le Cid "N'avons-nous donc tant vécu que pour cette infamie ? "
The success of Citizen M, Mama Shelter and The Hoxton or Ace Hotel has been watched by the entire industry. As hoteliers around the world are raising their game, we ask ourselves: who will set the new benchmark? We picked the hotel brands that we believe to have the potential to become the next hits. Discover Mob Hotel.
French commercial leases and contract law governing hotels, hotel residences, tourist residences and restaurants constitute essential legal and economic stakes. In this sense, the 2014 Pinel Law represents a major legislative change for landlords and tenants.
In France, the negotiation to determine whether the hotel's employees are employed by the owner or the operator is a contractual key matter. French owners require more frequently to pass the responsibility of employment to the operator, which has significant consequences on the negotiating and on the drafting of hotel management agreements.
The UK finds itself in tumultuous times – uncertainty has become somewhat of the norm. Besides questions raised about Brexit implications – ranging from the devaluation of the Pound and the resulting increase in operating costs to securing continued access to qualified and motivated labour – additionally, hotel and restaurant operators have had to deal with new, recently introduced governmental policies and regulations further impacting the bottom line.
For nearly two centuries, five-star hotels have been providing exceptional services, anticipating needs and customizing attendances to pamper guests and distinguish from competition. In today's age of experience, more companies seek to adopt this model and create memorable brand experiences for their customers.
Like it or not, politics necessarily enter the world of tourism, and President Trump's recent decisions to limit access to the United States are another demonstration of this. But Tourism, as an economic sector, cannot possibly flourish without political implication at the highest level. In this regard, French professionals are suspended in an uncertain void. There is no recent declaration, no evidence from the "Supervisory Minister" that would support our sector a "national priority".
We recently attended Travelmedia Congres in Brugge to meet with hoteliers and exchange insights with other hospitality industry experts. Those who attended got to see trivago data on traveler search behavior, learn about the importance of affordable and intuitive hotel technology, connect with travel experts, and gain access to the latest insights on hotel marketing.
When heads of state come to visit your hotel they usually make a bit of a show. The Russians are no exception, they even bring their own warship, the KGB and a wad of cash!
I do not advertise any product. Never did, never will. However, I am occasionally impressed with the way certain people do things, especially as compared to the way other people do it.
Working in Hospitality, people are the key to success; full-time, part-time, flexitime, and temps; the individuals that form your team propel you ahead of the competition. You may decide to take on apprentices as part of your staff; these members of your team require more attention than others.
'Summer afternoon—summer afternoon; to me those have always been the two most beautiful words in the English language.' Henry James
As an independent hotelier, you don't want to buy 10 different hotel technology solutions. You need to spend your money wisely, and invest only in those technologies that will add value to your business and, importantly, grow your profits. But how can you know which hotel technology will accomplish this?
To stand out hotels must have more than a pretty face. Yet creating a great concept is not an easy task. Here are a few insights on the challenges and pitfalls of hotel concept development.
This afternoon in Brussels, GBTA met various leaders including Mr. Tim Figures, Head of the Competitiveness and Market department as part of the Permanent Representation of the United Kingdom to the European Union on this historical day in the future of Europe.
This March 28–30, HFTP is producing its newest endeavor, HITEC Amsterdam, a smaller, boutique version of the ongoing, popular 45-year event. Helping to guide the educational component is long-time HFTP member, Carson Booth, vice president of global technology for Marriott International (Starwood). Using his expertise in the European, and international, hotel market, Booth leads a council of advisors to make the program uniquely European, with global appeal.
This market snapshot presents current data and information on the upscale and luxury hotel and tourism industry in Florence, Italy. In writing such articles, we utilise the expertise of HVS in each market to the full extent by combining our in-house data and research together with published information regarding the examined destinations. A separate publication about the region of Tuscany will follow.
Besides obvious industry standards, guest experience can never be standardized. It's always a matter of one-on-one interaction, people greeting people, or else, we'd need to redefine "hospitality" as a whole. In 2017, more than ever so, the guest experience is about standing out through particularities rather than standards. This is why Santo Maris Oia Luxury Suites & Spa on Santorini is redefining its own norms, pushing boundaries in an attempt to remain relevant while different on an island where expectations fall under the "posh and demanding" umbrella.