Pertlink's briefing argues hotels should redeploy front desk hours freed by kiosks and AI to lobby hosting before cutting headcount, with a 90-day test recommended first.
A practical three-step framework for hotel financial discipline, placing P&L ownership with department heads rather than the Director of Finance.
AIHA's inaugural AI Hospitality Summit is set for March 1-2, 2027 in San Diego, capped at 500 attendees, with early bird tickets at $395 through November 2026.
Podcast episode featuring Alan Young of Infor and David Poprawka exploring the philosophy of hospitality, from host-guest power dynamics to whether an automated hotel can still be called hospitality.
Greece's hospitality sector posted strong Q3 2026 results, with resort RevPAR up 10.5%, Athens ADR rising 7.5%, and international branded hotels growing 14.2% to 402 properties.
Five Asia-Pacific hotel transactions covered, including SC Capital's THB5.3B Bangkok acquisition, Oriental Holdings' MYR411M three-hotel Malaysia deal, and Ovolo's Melbourne divestment.
French courts examine whether hotel/restaurant contracts are true commercial leases, with reclassification offering tenants renewal rights and business asset ownership but subject to a strict two-year limitation period.
TrustYou CEO argues conversational AI's real value is not faster answers but eliminating "skill walls" between hotel data silos, enabling cross-system questions that were previously too costly to ask.
A design firm principal argues that regenerative hospitality design goes beyond reducing harm, using case studies from Kenya, South Africa, Costa Rica and Uganda to show how projects can restore ecosystems and strengthen local communities.
The sweet spot for authentic boutique hospitality is 50–65 keys, where staff-to-guest ratios enable repeated personal interactions that drive loyalty and profitability.
CIVILIAN Hotel's 203-room NYC boutique property reduced front desk congestion by deploying Canary's kiosk, mobile check-in, digital authorizations, and guest messaging tools.
Friday brought Martin Soler on what OpenAI's Signals data shows about who uses ChatGPT for information-seeking and what it means for ChatGPT ad placements, Muhammad Tanveer's Revenue Provenance Ladder for testing whether hotel budgets are owned or merely agreed, and Merrick P. Dresnin's HR playbook for competing with alternative stays. France's lease reform, Gen Z travel spending, and seven property announcements closed the week.
Gen Z's financial disillusionment is driving doom spending on travel over retirement savings, with implications for how hospitality brands can serve a generation seeking meaning and identity through experience.
The author argues that most hotel revenue budgets are agreed but not owned, introducing a "Revenue Provenance Ladder" to classify budget by certainty and expose how growth targets are often speculative wishes.
France's 2026 Simplification Act changes commercial lease rules, capping tenant guarantees at three months' rent, which threatens the viability of built-to-suit hotel lease structures.
A report-based opinion piece argues that hospitality's standard recruitment and management practices create unnecessary barriers for neurodivergent workers, and calls for practical adjustments without lowering operational standards.
PATA and Azerbaijan Tourism Board signed an MOU in Baku to grow Azerbaijan's presence in Asia Pacific markets, covering trade engagement, media outreach, and source market development.
WTTC forecasts 3.1% European travel sector growth in 2026 and cites London's Oxford Street pedestrianisation as a model for government-backed tourism investment.
The article argues hotel budgets must move beyond RevPAR to incorporate Flow Through and Flex metrics, which reveal whether revenue growth converts to profit and how well costs can be managed in downturns.
ISHC and HICAP named EVT Hotels & Resorts Financial Operations Controller Lauren Maunder the 2026 Rising Star Award Asia Pacific recipient at the 36th HICAP conference on 22 October.