Operators at luxury properties are prioritizing "operational luxury," investing in behind-the-scenes systems and technology that ensure consistent, frictionless guest experiences at scale.
GBTA Convention 2026 drew 5,500+ attendees from 47 countries at McCormick Place, with the newly released BTI forecasting record global business travel spend of $1.71 trillion in 2026.
ZLLC unites Chichele Presidential, Puku Ridge, Lolebezi and Lolelunga under direct owner management from January 2027, with new US and UK sales representation and an active rewilding program including Zambia's first captive-bred lion reintroduction.
Preferred Travel Group CEO Lindsey Ueberroth joins Revinate's Hotel Moment podcast to discuss why authentic, personality-driven independent hotels are outcompeting branded chains.
Doug Kennedy's free August 21 webcast covers how over-automation risks brand commoditization, and trains frontline and leadership teams to balance tech with human connection.
The author argues that since most products are commodities, trust and post-sale service experience are the true differentiators that keep customers returning over price alone.
WTTC's 2025 EIR Global Trends Report finds Travel & Tourism investment surpassed $1 trillion, up 8.5% year-on-year, with the sector contributing a record $11.6 trillion to world GDP.
WTTC forecasts a 14.5% contraction in Middle East tourism GDP in 2026 due to conflict, but projects 6.3% annual growth through 2036, making it the world's fastest-growing tourism region.
Kempinski launches E.R.A.s (Experience Real Access) at Hotel Vier Jahreszeiten Munich, offering guests exclusive city access via Local Insiders and a dedicated Resident Curator role.
HVS founder Steve Rushmore explains why the debt coverage ratio method produces a more defensible hotel valuation than the loan-to-value approach, with worked examples showing how lender inputs drive value and loan sizing.
Kempinski's CEO argues that luxury hospitality has confused abundance with value, and that the competitive edge belongs to hotels that offer precisely what matters rather than accumulating amenities and upsells.
UHM signs three IHG-branded hotels in India totalling 182 keys, bringing its India portfolio to 24 properties as it targets 100+ hotels across the country.
Forbes Travel Guide launches Debut and Curated discovery collections, with Mandarin Oriental's 14 upcoming hotels headlining the first Debut group; profiles are sponsored and not Star-Rated.
Elong Hotel Technology Group, operating 3,000+ hotels across China, commits to 100% cage-free egg sourcing by 2030 and expanded plant-based menus across its breakfast and F&B operations.
Hospitality boards focus AI oversight on data privacy and vendor compliance, but rarely ask who is accountable when AI-driven operating decisions in revenue, F&B, or housekeeping go wrong.
First Hospitality adds five lifestyle properties across Sedona, Santa Barbara, Green Bay, Elkhart, and St. Louis, entering five new markets under Marriott and Hilton brand flags.
A practitioner's guide to hospitality-specific procurement challenges, covering perishable sourcing, vendor scorecards, landed cost volatility, documentation standards, and AI-driven purchasing systems.
A hospitality veteran argues that AI adoption succeeds only when hotels first clarify the experience they want to create, using personal stories from a hotel front desk and a New Orleans stay to illustrate the point.
As AI becomes a commodity, the true competitive advantage lies in unified, trusted guest data that most hotels still struggle to consolidate across fragmented PMS, CRM, and loyalty systems.
Chapitre Six, a French boutique collection founded by Nicolas Saltiel, spans Paris, the Riviera, Barbizon and Megève, with two new properties planned for Courchevel (Dec 2026) and Cannes (Summer 2027).