News - Hospitality Net

3 hours ago

Terence Ronson's Q4 Playbook: Four Things That Matter Now, The New Luxury Is Certainty, 500 Leaders Signal AI Has Moved from Experiment to Operation

Friday brought Terence Ronson's self-audit of 84 pieces yielding a four-move Q4 framework, Muhammad Tanveer on reliability as the new commercial premium in an AI-commoditized world, and Benjamin Golson's Destination AI 2026 takeaway that 500 hospitality leaders signaled the shift from AI experiments to live operational deployment. Fabian Bartnick on RM's comparison problem, Paul Forciniti on kitchen systems over chef talent, and seven property announcements closed the week.

Hospitality Net

Opinion Article Food & Beverage

3 hours ago

Before You Replace Your Executive Chef, Look at the Kitchen They Inherited

The article argues that hotels misattribute restaurant underperformance to chef quality when the root cause is undocumented systems, unclear accountability, and structural gaps that any new hire will inherit.

By Paul Forciniti

Opinion Article Sustainability

3 hours ago

Why hospitality’s food waste ambitions are getting stuck, and how to get them moving

Analysis of 100 hospitality sustainability profiles finds 77% of food waste ambitions miss their original deadlines, with supply chain, staff training, and local infrastructure as the primary barriers.

By Alexandra Smith, CEO & Sustainability SaaS Leader, FuturePlus

Opinion Article Sales & Marketing

4 hours ago

The New Luxury Is Certainty

A hospitality sales veteran argues that customers increasingly pay a "Certainty Premium" for predictable outcomes, framing reliability and accountability as the new drivers of commercial value.

By Muhammad Tanveer, Author & Founder, The Sales Leadership Brief

Opinion Article Finance

4 hours ago

"don't compare me to your ex." revenue management has the same problem.

A revenue management opinion piece arguing that over-reliance on historical patterns and reactive competitor-following are as damaging as ignoring the past entirely, especially as AI takes a larger role.

By Fabian Bartnick, Co-Founder and Chief Product Officer, PerfectCheck

Press Release Sales & Marketing

4 hours ago

Research shows 1 in 4 young consumers are ditching brands over outdated communications

MBA Group's report finds 25% of young consumers switch brands due to outdated communications, as 70% of businesses still rely on email while Gen Z favors messaging apps.

MBA Group

Explainer Technology

7 hours ago

AI in hotel revenue management: The ultimate guide

A guide to AI's four layers in hotel revenue management: forecasting algorithms, market intelligence, automated reporting, and conversational AI that answers commercial questions from live data.

By Jonathan Gough, Content Team Lead, Lighthouse

Ad Media Kit

Discover our commercial offerings

Explore our full range of membership, collaboration, and advertising opportunities — now in one place.

Hospitality Net

Ad AI Hospitality

Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer.

Lighthouse

Opinion Article Technology

7 hours ago

Destination AI 2026: From AI Experiments to Real Hotel Impact

Key takeaways from Destination AI 2026 in Washington D.C., where 500 hospitality leaders signaled a shift from AI experimentation to live operational deployment across hotel distribution.

By Benjamin Golson, Ben Golson Chief Operating Officer and Partner, Cogwheel Marketing & Analytics

Washington, United States

Press Release Development

8 hours ago

Fivelements unveils its next chapter as a global integrative wellbeing brand

GOCO Hospitality is expanding its newly acquired Fivelements brand globally, with properties planned in Koh Samui (2027), Bali (2028), Switzerland (2029), and Montenegro (2030).

GOCO Hospitality

Press Release Development

8 hours ago

OTH Hotels Resorts Expands Southern U.S. Portfolio with Two Hotels in Kentucky and North Carolina

OTH Hotels Resorts adds 275 guestrooms via Capital Plaza Hotel in Frankfort, KY (set for a 2027 rebrand as The Franklin Hotel) and Four Points by Sheraton Greensboro Airport in NC.

OTH Hotels Resorts

United States

Opinion Article General Management

9 hours ago

We Are Now in the 4th Quarter

A self-audit of 84 published pieces across 2026 yields a four-play Q4 framework: count AI costs on the P&L, own your machine-readable property data, prepare for agentic booking, and protect human touchpoints.

By Terence Ronson, Founder & Managing Director, Pertlink Limited

Opinion Article Food & Beverage

10 hours ago

I Still Believe in the Work

A personal leadership essay arguing that hospitality managers who drift from the floor lose credibility, using the film Boiling Point as a lens on distracted leadership and eroding standards.

By Franck Desplechin, CEO Founder | F&B Expert, Cheffranck.com

Opinion Article Human Resources

10 hours ago

When Competence Becomes a Prison

Drawing on Ibarra's competency trap, this piece argues that being repeatedly picked for the same task locks capable professionals into a cycle that stalls growth, and that both individuals and managers share responsibility for breaking it.

By Mike Hohnen, Trusted Advisor￨Coach￨Trainer￨Keynote Speaker, Plays Well With Others

Opinion Article Food & Beverage

10 hours ago

Behind the Bottle: How Bargello Earned its Wine Spectator Honors

Bargello's F&B director reflects on earning a second consecutive Wine Spectator Award of Excellence, detailing how independence from hotel brand mandates, low-production wine sourcing, and community-focused service shaped the program.

By Kyle Anderson, General Manager & Wine Director, McKibbon

Asheville, United States

Case Study Operations & Strategy

Yesterday

A Year of F&B Revenue in Just Two Months: Garden City Hotel's Success Story With Canary

Garden City Hotel generated $14K in F&B mobile ordering revenue in two months, matching a full year on its prior platform, after deploying Canary Technologies across its digital guest journey.

Canary Technologies

Garden City, United States

Ad AI Hospitality

Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer.

Lighthouse

HN Brief

Editorial Article

Yesterday

Attribution Is Breaking Completely, Lodging Conference: Conversions Over Builds and AI in Distribution, What Are Your Top Priorities for Stability and Risk?

Thursday brought Martin Soler on AI zero-click search and eroding tracking infrastructure making it impossible to trace the path from guest discovery to booking, Wayne West III on Lodging Conference optimism for 2027 with conversions preferred over new builds and AI a growing distribution concern, and a World Panel viewpoint on top priorities for stability and risk management heading into 2027. Duetto's 930-property B&B Hotels win, Raffles Red Sea opening, and six property announcements rounded out the session.

Hospitality Net

Opinion Article General Management

Yesterday

The Lodging Conference: Optimism Is Back, but the Rules of Growth are Changing

Key themes from The Lodging Conference 2026 include strong industry optimism for 2027, a clear preference for conversions over new builds, and growing concern about AI's impact on hotel distribution.

By Wayne West III, President, Newport Hospitality Group

Phoenix, United States

Press Release Development

Yesterday

EOS Hospitality Assumes Management of Graduate by Hilton Storrs in Connecticut

EOS Hospitality takes over management of the 100-room Graduate by Hilton Storrs, its 10th property addition in 2026, bringing its total portfolio to 65 hotels nationwide.

EOS Hospitality

Storrs, United States

Opinion Article Development

Yesterday

The Fine Print in Every Hotel Management Contract

A hotel asset manager breaks down HMA negotiation tactics, highlighting fee structures, performance tests, termination rights, and technology clauses that protect owner leverage.

By Bob Rauch, President of RAR Hospitality, R.A. Rauch & Associates, Inc.

Opinion Article Sales & Marketing

Yesterday

Attribution is breaking, completely

AI-driven zero-click search and the erosion of tracking infrastructure are making it harder for hotels to trace the path from guest discovery to booking.

By Martin Soler, Partner, Soler & Associates

Technology 8 hours ago

Travelers want AI to track room rates, not plan their itinerary

A Mews survey of 3,250 travelers finds guests accept AI for functional tasks like rate tracking but resist it for personal decisions, and prefer personalization built on data they knowingly shared.

Mews

Technology 11 hours ago

Undefeated So Far: Pricepoint Dares Hoteliers to Out-Price Its AI in New Game Rate War

Pricepoint has launched Rate War, a free 2-minute browser game at ratewar.ai that challenges anyone to out-price its AI on 30 nights of hotel inventory.

Pricepoint

Operations & Strategy 16 hours ago

AI makes information abundant, trusted local expertise becomes a differentiator

Citing Hilton's 2027 Trends Report and four industry studies, the article argues hotels should position staff expertise as a trust differentiator as AI handles discovery but falls short on high-stakes decisions.

GCSTIMES

Human Resources Yesterday

IDeaS Leadership Development Programs Win Two Brandon Hall Group Excellence Awards

IDeaS won two Silver Brandon Hall Group HCM Excellence Awards for its Learn Lead and Leadership Matters internal programs, both designed to build leadership capability across career stages.

IDeaS

What is Hospitality Net known for?

Online since 1994Three decades of industry trustStill the leading voice

Thanks for being here

Create an account to receive Hospitality Net’s daily briefing in your inbox.

Create Account