Mews named preferred PMS supplier for Resorts of Ontario
Mews becomes the sole preferred PMS supplier for Resorts of Ontario, giving 100+ independent resorts and lodges across the province access to its cloud-native platform.
News
AI at Explore 2026: what partners need to know
Expedia Group's Explore 2026 partner conference revealed that AI is now embedded across traveler experiences and partner workflows, yet 70% of travelers still prefer trusted travel companies over AI chatbots for bookings.
HITEC 2026 Was the Show Where Agentic Governance Reached Centerstage
A HITEC 2026 recap identifies agentic governance, Agent Management Platforms, and Guest Success Management Systems as the defining trends, with AI shifting from point tools to enterprise-wide orchestrated workflows.
By Adam Mogelonsky and Larry Mogelonsky
HITEC 2026 Welcomes More Than 6,100 Hospitality Technology Professionals to San Antonio
HITEC 2026 drew 6,100+ professionals to San Antonio's Henry B. González Convention Center, featuring 400+ exhibitors across 85,000 sq ft and a strong focus on AI, cybersecurity, and digital guest engagement.
Revinate Introduces Ivy, the Hospitality AI Decision Intelligence, Built Across Its Entire Platform
Revinate's Ivy is trained on 17 years of hospitality data and 1.1 billion guest profiles, currently powering chat resolution and call scoring, with planned expansion into automated guest communications.
Marriott International Introduces Ask Bonvoy™ a New AI-Powered Search Experience Transforming Travel Exploration
Marriott's AI-powered conversational search tool launches in beta on Marriott.com and its mobile apps, with a full global rollout to 283 million Bonvoy members planned later in 2025.
GratifID Launches TIPMO at HITEC: A Game-Changing NFC-Powered Tipping Platform Delivering Real-Time Pay to Hospitality Workers
GratifID launched TIPMO at HITEC San Antonio, an NFC-based cashless tipping platform that delivers tips instantly to hospitality workers via a digital wallet, with analytics tools for operators.
Inn-Flow Introduces Expanded AI and Automation Platform Capabilities at HITEC 2026
Inn-Flow is showcasing expanded AI and automation capabilities at HITEC 2026, including a new procurement module from its Lilo acquisition, an AI-assisted inventory tool, and proactive BI alerts for accounting and labor.
Keycafe Brings Automated Hotel Key Management to HITEC 2026 with New Mews and Cloudbeds Integrations
Keycafe will demo automated key management at HITEC 2026 in San Antonio, including a live Mews PMS integration and early access preview of a Cloudbeds integration for contactless, reservation-triggered key access.
Canary Technologies Launches Agentic Sales Coordinator for Hotel Group and Event Sales
Canary Technologies' new Agentic Sales Coordinator autonomously handles hotel group and event sales workflows from first inquiry to confirmed booking, debuting at HITEC 2026 in San Antonio.
Cloudbeds and Tripleseat Partner to Drive Efficiency and Revenue Across Group and Event Bookings
Cloudbeds and Tripleseat have launched a two-way integration connecting event sales with Cloudbeds' new Groups Events module to automate group workflows and reduce manual data entry for hotel teams.
dormakaba to feature hotel staff, guest access solutions at HITEC 2026
dormakaba will exhibit at HITEC 2026 in San Antonio, showcasing digital key, cloud access management, and staff keycard solutions, including its Google Wallet hotel key deployment at Resorts World Las Vegas.
UrVenue to Showcase Experience Commerce Platform and Hospitality Innovation at HITEC San Antonio
UrVenue will exhibit its experience commerce platform at HITEC San Antonio (June 16-18, Booth #538), showcasing tools to manage and monetize non-room inventory and previewing its AI and Model Context Protocol strategy.
Agilysys to Showcase AI Driven Hospitality Technology Innovation in Three Educational Sessions at HITEC 2026
Agilysys will lead three sessions at HITEC 2026 in San Antonio covering AI-driven personalization, resort experience merchandising, and data-connected workforce strategy.
Shiji and FreedomPay advance all-in-one payments strategy for global hospitality operations
Shiji and FreedomPay are combining Infrasys POS and Astral Payments into a single Android-based mobile device, letting hotel F&B staff handle ordering and payment in one workflow without switching systems.
Otelier to Showcase Enhanced TruePlan Budgeting and Forecasting Platform at HITEC 2026
Otelier will demo TruePlan at HITEC 2026 in San Antonio, highlighting new features including Critique, a workflow for contextualizing variances and forecast changes across hotel portfolios.
HCN to Debut its Commerce Media Network at HITEC; White Paper to Reveal Revenue Potential for Hotels
HCN's white paper, debuting at HITEC San Antonio, claims a 500-room Boston hotel can generate $257,645 in annual net revenue via its tablet-based Commerce Media Network managing $3B+ in global ad inventory.
HEI Hotels & Resorts Supercharges Ancillary Revenue Streams with Canary Technologies
HEI Hotels & Resorts, which operates 100+ US properties, has deployed Canary Technologies' Dynamic Upsells to automate and personalize add-on offers across the guest journey.
Luxury U.S. Hotel Group Increases Monthly Time Savings To More Than 3,000 Hours With RobosizeME Automation
A U.S. luxury hotel group using RobosizeME automation surpassed 3,000 hours saved per month across finance, reconciliation, and back-office functions, exceeding its 600-hour target by 5x.
Actabl Launches Forward-Deployed Engineering for the Hotel Industry
Actabl's forward-deployed engineering program embeds its engineers inside hotel companies to build custom AI, analytics, and data solutions on top of its unified platform, backed by a U.S.-patented data normalization method.