Inn-Flow names Jon Coley, a 20-year SaaS sales veteran, as SVP and Head of Sales to drive growth of its AI-enabled accounting, labor management, and procurement platform for hotels.
HotelIQ connects Decision Cloud directly to Shiji's Daylight PMS, enabling shared customers to centralize reservation data and eliminate manual exports for commercial planning and performance reporting.
Google's live agentic hotel booking test includes Booking, Expedia, Marriott, Wyndham, and IHG, with Amadeus confirmed as the first GDS infrastructure partner, leaving independents reliant on OTA or GDS pipes.
Actabl's ProfitSword forecasting platform now integrates with Reeco's AI-powered procure-to-pay system, letting hotels automatically flag purchasing overruns against live forecasts before orders are placed.
Canary Technologies, serving 20,000+ hotels with its AI guest management platform, has been named to the 2026 Inc. 5000 list of fastest-growing U.S. private companies.
A closed-door HITEC San Antonio debate between PMS CEOs and hotel CIOs exposes structural gaps in hospitality tech, from labor-cost bias to the myth of seamless cloud integration.
Iceportal Content now connects 60,000+ hotel properties with 650+ demand partners, distributing 2.5M images globally, with five new integrations added in Q2 2026.
Bilt OS for Hospitality expands to travel advisors, offering a unified platform with booking tools, itinerary building, commission tracking, and an AI concierge to consolidate fragmented legacy systems.
A Travelport/Dynata survey of U.S. consumers finds 46% have abandoned bookings due to complexity, 72% find AI booking stressful, and clear pricing is the top improvement travelers want.
The Roundhouse, a 51-room boutique hotel in Beacon, NY, is replacing its legacy PMS with Mews to streamline peak-period arrivals, automate payments, and simplify wedding group bookings.
Inn-Flow's updated Labor Management platform automates blended overtime, Pay-Per-Room wages, and multi-state compliance including California and Colorado regulations for hotel operators.
A HITEC 2026 floor report identifies agentic governance, token spend optimization, and two emerging software categories (AMP and GSMS) as the defining shifts in hospitality tech's second phase of AI adoption.
HCN and Artography will integrate a 200,000+ licensed artwork collection into HCN's in-room tablets at four- and five-star hotels across the US and Canada, letting guests browse and buy art for home delivery.
At HITEC 2026 in San Antonio, the dominant theme shifted from AI deployment to AI governance, with Agent Management Platforms emerging as a critical new software category for hotel operations.
Winnow adds two hotel group CEOs to a new Advisory Board to guide global scaling of its AI food waste platform, targeting over $1 billion in prevented food waste across hotel and resort portfolios.
Alexa MGMT adopts Mews PMS across six Texas boutique hotels to centralize operations, automate payments, and build a scalable tech foundation for portfolio growth.
Hudini's Staff Connect reduces check-in to under two minutes and eliminates up to 90% of manual tasks, with rollout underway across Nobu Hotels' global portfolio after initial deployments in Toronto and Barcelona.
A luxury hotel GM with 20+ years of experience argues AI amplifies rather than replaces hospitality professionals, citing Hilton's AI Planner, Be My Eyes partnership, and operational forecasting as real-world examples.
The Elser Hotel in Downtown Miami launched a guest app with Innspire featuring mobile check-in, digital keys via Salto, a digital concierge, and AI-powered security upgrades across the 49-story property.
Loews Hotels is expanding its Oracle technology stack with OPERA Cloud Distribution and Loyalty modules, giving properties a unified platform for rates, inventory, guest recognition, and direct booking incentives.