Redefining Luxury Hospitality: What Explora Journeys Can Teach the Industry

As luxury hospitality continues to expand beyond traditional formats, Explora Journeys—backed by the MSC Group—is introducing a new model worth watching: a high-end sanctuary at sea that merges the intimacy of boutique accommodations with the breadt...

Adriana Klefasz

Content Manager, Explora Journeys

Explora Journeys

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Cruise Line Marketing

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Guest Experience

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Luxury Travel

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Opinion

Hotels Are Bleeding Money on Inventory—And Most Don’t Even Realize It

Let’s Talk About the One Thing Hotels Keep Ignoring

Piyush Aggarwal

Director - Product Engineering at Unifocus

Unifocus

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Travel Technology

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Business Travel

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Chatbots, Robotics & AI

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Luxury Travel

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Opinion

Inventory Isn’t Just a Back-of-House Problem — It’s an Industry Opportunity

Hotel operators know how to manage tight margins. We optimize labor. We track guest satisfaction. We adopt systems that help us stay agile across brands, properties, and markets. But there’s one area most hotels still manage like it’s 1995 — and it’...

Corey McCarthy

Chief Marketing Office (CMO), Unifocus

Unifocus

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Travel Technology

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Business Travel

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Chatbots, Robotics & AI

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Luxury Travel

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Opinion

Personalization versus Customization with Aleksandra Kotle, GM of Crockfords Las Vegas

As we see time again, the story of a hotel is the story of the people working at the hotel. This is especially true for the luxury hospitality segment where service excellence, exclusive amenities and personalization are hallmarks of an experience w...

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Boutique & Lifestyle

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Guest Experience

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Luxury Travel

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Opinion

The Mille Club: Introducing the Total Revenue Manager

For those who have not followed our writing, the Mille Club refers to properties with rates over one thousand dollars, pounds or euros, with the ‘mille’ picked up from the Italian language. The Mille Club’s premise is that guests at this level seek ...

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Revenue Management

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Luxury Travel

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Opinion

Who’s Booking Next? From Me-Mooning to Jet Setters, Meet the 10 Most Influential Archetypes Redefining Travel and Hospitality

In the ever-evolving landscape of travel and hospitality, understanding the new traveler archetypes is pivotal for industry leaders seeking to tailor their offerings effectively. Let’s delve into the predominant archetypes and their distinct charact...

Ivana Johnston

Co-Founder and CEO, Puzzle Partner Ltd.

Puzzle Partner Ltd.

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Sales & Marketing

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Lodging Industry

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Guest Experience

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Luxury Travel

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Opinion

Beware the Virtual Audit

Several large hotel brand companies in the United States, as well as hotel ownership groups, have now formally committed to require third-party sustainability certifications for their properties. These must be from an approved and generally known an...

Greg M. Poirier

MBA, Global Director, Hospitality Certification Programs, Audubon International

Audubon International

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Environment & Sustainability

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Business Travel

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Corporate Social Responsibility (CSR)

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Luxury Travel

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Opinion

Can we sort out the Hotel Brand Ecosystems?

The Hotel Brand Pyramid, I posted during the holidays, caused some upsets. Was I intentionally leaving out brands? Why did I post fake news like this? And some praises for having inadvertently selected the best hotel brand in the world. Actually, I ...

Martin Soler

Partner at Soler & Associates

Soler & Associates

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Franchise

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Sales & Marketing

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Real Estate & Investment

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Luxury Travel

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Opinion

Quality in the Luxury Hospitality Industry Today

As we enter 2025, hospitality continues to follow the mantra that we live in a world governed by rules, or as we refer to them in the industry, standards. While these act as guidelines for hotel employees and provide them with an element of downside...

Jochen Ehrhardt

Founder of TRUE 5 STARS and TRUE 5 STARS Advisory — Quality Assurance

International Institute Of Modern Butlers

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Industry Rankings

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Reputation Management

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Guest Experience

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Luxury Travel

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International Institute Of Modern Butlers

Opinion

The Mille Club: Exploring SoCal Luxury at El Encanto, a Belmond Hotel

A quick jaunt up the coast for Angelenos or anyone else in Southern California (SoCal) is the picturesque haven of Santa Barbara with its never-ending white sand beaches surrounded by trendy restaurants and beachfront accommodations. But drive a few...

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

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Brand Marketing

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Luxury Travel

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