Masterclass: AI in Hospitality on 8 June, Amsterdam
Hotelschool The Hague offers a 3.5-hour practical workshop for hotel managers on June 8, covering AI applications in guest communication, operations, and HR.
News
Reviving hidden gems into design-forward destinations: The French Cowboys story
Texas boutique hotel group French Cowboys uses Cloudbeds PMS to manage seven unique properties while maintaining individual character and streamlining operations.
The Pinnacle Kigali Joins Small Luxury Hotels of the World™
The nine-room property, opening in 2026, marks SLH's first Rwanda location with rates starting at $3,090 per night.
Paris Market Pulse 2026 – The Olympic Flame Lives On
Paris hotel occupancy hit a 10-year high of 78% in 2025, with RevPAR up 3% and investment activity spanning from budget to luxury segments.
The hotel ranking game has a new playing field
Google's March 2026 core update now rewards original content over templated listings, giving hotels an advantage over OTAs in AI-powered travel discovery.
By Markus Busch, Editor/Publisher, hospitality.today
The Feedback Leaders Rarely Hear
Leaders often mistake agreement in meetings for understanding, creating gaps between what's communicated and what teams actually execute.
By Muhammad Tanveer, Author - The Sales Leadership Brief (Linkedin Newsletter), The Sales Leadership Brief
AI Tools in Revenue Management Are Co-Pilots, Not Autopilots
The article uses a case study of a £35 rate drop mistake to argue for human oversight controls when implementing AI pricing recommendations.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
A Simple Checklist to Make Your Hotel Website AI-Friendly
Hotels must optimize websites with specific, text-based content that AI can extract and understand, moving beyond keyword-focused SEO to factual information architecture.
By Vikram Singh, Global Hotel Commercial Leader, Vikram Singh
How to menu engineer your team...and i guess you are doing it already
The author applies menu engineering principles to categorize staff into stars, cash cows, puzzles, and dogs for better shift planning.
By Fabian Bartnick, Founder, Infinito
Not Done Weekly - To buy or not to buy? CEO of Hunter Advisors weighs in.
Hunter Advisors CEO discusses why current 20% hotel value decline since 2022 creates prime buying opportunities amid debt maturity pressures.
By Sloan Dean and Teague Hunter
U.S. hotel results for week ending 9 May
Chicago led occupancy gains at 75.2%, while Miami's Grand Prix and Consensus conference drove the largest ADR and RevPAR increases.
Where Opportunity Meets Capital: Saudi Arabia’s Hospitality Investment Outlook for 2026 and Beyond
Analysis explores Saudi Arabia's hospitality investment landscape driven by Vision 2030, highlighting diversification beyond religious tourism and the need for experience-focused developments.
By Wael Al Sharif, Area General Manager, The Torch Hospitality
CHRO Insights Report: How Hospitality HR Leaders Are Modernizing for What’s Next
Survey of 500 hospitality CHROs finds only 16% have executives who view HR as strategic partners, while 31% cite retention as top workforce risk.
PMS Suite Camp Pushes Back as Debate Intensifies, APAC Business Travel Tops $700B, Italy +53% RevPAR
Thursday brings a counter-argument to yesterday's PMS thesis, fresh data on APAC business travel and Italy's recovery, and a pushback on Choice Hotels' owner-focused AI.
The PMS Wars and AI, part II
Author argues PMS systems remain central to hotel operations despite AI advances, favoring platform consolidation over best-of-breed specialist solutions.
By Martin Soler, Partner, Soler & Associates
Six layers, one hub — the minimum stack for the new PMS era
The article outlines a six-layer technology architecture with PMS as the central hub for 100-room independent hotels, featuring AI-ready integrations and real-time data flows.
By Markus Busch, Editor/Publisher, hospitality.today
Travel Forward launches global community to unite destinations and tourism businesses around shared challenges
The new membership community addresses climate risk, visitor pressure, and economic leakage through collaborative action between destinations and global travel businesses.
30,000 Hospitality Professionals Joined Paathz Before a Single Role Was Posted. Here’s What That Reveals.
The platform attracted 30,000 hospitality professionals before launching any job postings, highlighting demand for industry-specific recruitment tools.
By Ayush Soota, CEO and Founder, Paathz
Leading UK school group to establish Phuket campus as international school demand grows beyond Bangkok
VLC Group, owner of multiple Phuket hotels including Marriott properties, will develop NLCS Phuket as a premium boarding school for Thai and international families.
Choice Hotels Built AI for the Owner. Who Is Building It for the Guest?
The author critiques Choice Hotels' six AI tools for prioritizing owner ROI over guest experience, arguing that technology should enhance human moments that create loyalty.
By Are Morch, Digital Transformation Coach for Hotels, Are Morch, Digital Transformation Coach