With U.S. hotel margins compressing for a third consecutive year, the article argues supplier payments represent an untapped profit center via rebates, working capital gains, and AP automation.
The author argues that fully automated AI proposal responses risk commoditizing hotel group sales, pushing buying decisions toward price alone, and urges hotels to keep human touchpoints at the center of the sales process.
InterContinental is extending its global deal with jet lag app Timeshifter, giving all guests at its 242 hotels across 70 countries free access to personalised circadian science-based travel plans.
Executives from Meliá, Rotana, Wyndham, and STORY Hospitality outline the forces behind branded residences' rise, with Saudi Arabia and the UAE highlighted as top investment markets.
Pemako Punakha, conceptually designed by Bill Bensley, is Bhutan's first luxury tented villa property and flagship of the country's first Bhutanese-owned luxury hotel group, with rates from $1,800 per night.
Highline Hospitality Partners acquires its 20th and 21st hotels, bringing its portfolio to 21 properties, over 5,500 rooms, and ~$1.7B in assets under management.
Jagruti Panwala, President and CEO of Wealth Protection Strategies and AHLA Executive Committee member, will receive the award at The Lodging Conference 2026 in Phoenix on October 7.
HVS and CoStar report Canadian hotel RevPAR grew 4.0% in 2025 and is up 6.5% year-to-date, driven by domestic travel, Chinese tourism, and a favourable exchange rate luring U.S. visitors.
HVS argues that branded residence success depends on buyer demand depth, competitive positioning, and independent feasibility analysis, not brand affiliation alone.
Hotels receive OTA guest emails for operational use only, but an address given directly by a guest during their stay is unencumbered by platform restrictions and is the only record the hotel truly owns.
A nostalgic excerpt from "The Lobby Boys" recalls rooftop cabaret acts and an unplanned acoustic disaster caused by a flamenco troupe performing on bare wooden floors.
Data from the Travel Dreams 2026 report, covering 500 hoteliers and 6,000 travelers, shows shortlists form before the booking page, making AI visibility and early-journey presence the top priority for 2026.
Digital guest directories, accessible via QR code without an app, reduce front desk load, enable real-time promotions, and drive ancillary revenue across dining, spa, and local experiences.
Signia Restore launches at Signia Hilton Indianapolis in January 2027, offering AI-assisted bodywork, infrared therapy, Peloton bikes, and a wellness concierge, with planned rollout to select global properties.
Tuesday brought a forensic look at what a hotel actually receives about an OTA guest: an alias email that stops working seven days after checkout at Booking.com, a 45-day window at Expedia, and a virtual card that dies within a year, while the agentic commerce standard published by Stripe, OpenAI and Meta passes the buyer's real name, email and phone to whoever sells the room. The World Panel asked whether the fully human-free hotel is a genuine evolution or a self-fulfilling prophecy, and H1 profitability data showed luxury RevPAR up 15.9% on rate and volume together while economy ADR fell 9.3%. IHCL agreed to absorb Oriental Hotels, and STR lifted its 2026 US RevPAR forecast to 4.4% as budgeting season opens.
An eight-step framework for hotel F&B leaders building 2027 budgets, covering revenue planning, labor deployment, food and beverage cost control, capital investment, and contingency planning.
Maestro PMS argues that multi-property hotel groups should standardize data, reporting, and controls at the portfolio level while preserving property-level flexibility for workflows and guest experience.
Ahead of International Housekeepers Week, the article makes the case for digital tipping platforms as a year-round financial and workforce tool, citing 35% of hoteliers planning to add digital tipping in 2026.
STR raised its 2026 U.S. RevPAR forecast to 4.4% growth, and this piece explains how hoteliers should translate national trends into property-level 2027 budgets by aligning financial and demand forecasts.
A strategic case for why hotels should prioritize open APIs, data accessibility, and AI-ready PMS flexibility over chasing today's best AI features.