A comprehensive overview of modern hotel HR covering talent acquisition, training, engagement, retention strategies, and digital transformation tools like HRIS and ATS.
As AI assistants like ChatGPT and Google AI Mode begin executing hotel bookings, no settled commission structure exists, leaving hotels to navigate three competing models with vastly different cost implications.
A front desk supervisor at a 137-room airport hotel uncovers a years-long GM fraud scheme after accidentally receiving a RevPAR diagnostic email, resulting in $700K in losses and a cautionary lesson on daily audit controls.
Greek hotel revenue grew 10.1% in H1 2026 on just 0.6% volume growth, with pricing power intact but occupancy stabilising and risks rising from energy costs, source-market weakness, and airline capacity uncertainty.
Deals span Seoul, Hong Kong, and Macau: IGIS acquires Doosan Tower for hotel repositioning, JD.com converts hospitality assets to student housing, and Wynn Palace secures approval for a USD900M+ expansion.
As hotel portfolios grow, maintaining consistent execution of operational standards across properties and shifts becomes harder, requiring visibility tools beyond training manuals and periodic audits.
Crescent Hotels & Resorts argues that luxury hospitality has entered a discipline era, where selective, operationally-ready expansion protects asset value and brand equity better than rapid scaling.
A HITEC 2026 floor report identifies agentic governance, token spend optimization, and two emerging software categories (AMP and GSMS) as the defining shifts in hospitality tech's second phase of AI adoption.
HEDNA's 2026 Global Distribution Conference returns to Lisbon on Sept 15–17, focusing on AI-driven search disruption, direct booking strategy, content standards, and the evolving role of OTAs and B2B intermediaries.
Eric Jafari, co-founder of Locke and edyn, argues lifestyle hotels have grown complacent and that wellness and AI-driven personalization are key to reviving the segment.
Friday closed July with The Sales Leadership Brief's argument that most hotel sales teams are built to harvest existing demand and lack the capability to generate it, HVS forecasting 4.5% U.S. RevPAR growth for 2026 with transaction cap rates at 7.7%, and Shiji's benchmark of 224,000 World Cup reviews finding Mexico outperformed the U.S. on every guest metric. NYC led U.S. weekly RevPAR on World Cup final demand, Cvent on trust as the primary group booking signal, and a strong properties day from Brisbane to Burgundy closed the month.
Automated channel management eliminates overbookings by syncing availability and rates across all OTAs instantly, removing the manual update gap that allows double bookings to occur.
U.S. hotels posted RevPAR growth of 6.3% for the week of 19-25 July 2026, with NYC leading gains driven by the World Cup final and Las Vegas dragged down by tough year-ago comparisons.
The World Sustainable Hospitality Alliance Global Summit convenes 250+ hospitality leaders in Paris on 8-9 December, hosted by Accor, to drive actionable sustainability frameworks across 66,000+ hotels.
The author argues that restaurant success depends less on originality and more on consistently delivering the concept promised to guests across every operational touchpoint.
Lever China and Artyzen Hotel Group target 30% plant-based menu coverage across all Artyzen properties worldwide by end of 2027, starting with three Asia-Pacific locations.
HVS forecasts 4.5% U.S. RevPAR growth for 2026, lifted by World Cup demand and revenge travel, with transaction cap rates averaging 7.7% in Q2 and sales volume up 9.1% over Q1.
EHL professors and industry experts explain how menu engineering should function as a system-level diagnostic tool, not just an item-by-item margin exercise, especially as guest spending behavior shifts.
Hotels' built-in features of privacy, anonymity, and rapid turnover make them vulnerable environments for trafficking, and the article argues that leadership and operational systems are the critical line of intervention.
As travel growth shifts to data-thin emerging markets, the author argues most hotel sales teams can only harvest existing demand, not create it, and outlines how to build teams that can.