Bringing together hoteliers, innovators, and thought leaders to reshape the hospitality industry, HIGH5 covered hot topics like alternative accommodation concepts, tech-enabled operators, customer data privacy, or the latest real estate developments.
Data privacy regulations are constantly evolving, requiring hospitality businesses to remain agile. Still, their quest for the ultimate experience demands a strong strategy and well-defined action plan. What can brands do to strive in the digital-first era and how should they prioritise their roadmap?
In this episode with Katie Moro and John Hach, we dive into detail about what areas of market data and intelligence truly allow a hotel to thrive without needing to guess what its future demand is looking like. We debate the critical needs of what our industry has to act on to do better when sourcing, aggregating and exposing market data for hoteliers. We then lastly discuss a framework for where the future of market intelligence is going. Have a listen if you are questioning your own market data and if it’s good enough for you.
Bringing together hoteliers, innovators, and thought leaders to reshape the hospitality industry, HIGH5 covered hot topics like alternative accommodation concepts, tech-enabled operators, customer data privacy, or the latest real estate developments.
James Bermingham is responsible for delivering Virgin Hotels’ global growth, operational excellence, multi-award-winning customer experience, and unique culture. But where did he get his start? Well, James began his career in his hometown of Dublin, Ireland, followed by ten years in London, England, including executive roles with ITT Sheraton Corporation and the Luxury Collection.
In the latest episode of the new season of Accor’s industry leading podcast, Heart of Hospitality, Duncan is joined by Adrian and Paul Gardiner, father and son CEOs of Mantis Collection, a leading conservation-focused hotel group that offers true bucket list experiences. They share their journey from Adrian’s first farm in South Africa to becoming international ambassadors for the preservation of wildlife, establishing the Community Conservation Fund Africa (CCFA) and working with Bear Grylls. They discuss their belief that as eco-tourism becomes more important than ever it is important to integrate communities and spearhead education and awareness programs in order to raise awareness and appreciation of our precious planet and precarious ecologies.
The evolution of digital guest experiences in hospitality is still lagging behind other more advanced industries. What do hoteliers need to innovate sustainably and support modern operations?
Kevin O’Shea is the Co-Founder and Chief Creative Officer of Salt Hotels. After graduating from the prestigious Rhode Island School of Design, Kevin pursued a career in the corporate hotel design world. From working with Starwood Hotels and Resorts to Morgans Hotel Group, he strengthened his passion for interior design with every project that came his way.
In our latest podcast appearance (23 minutes) on ‘Be Our Guest’ hosted by aavgo, Adam Mogelonsky discusses the digital evolution for hotels and some of the current tech trends affecting the industry.
Carolyn grew up in sunny Los Angeles and graduated from New York University. After working in New York City nightlife and restaurants, it was not long before she fell in love with hotels and started managing Events at Ace Hotel New York.
In this episode, we chat with Peter Altmann, Head of Mobility and Travel Protection at Amadeus, about travel in regard to sustainable mobility. Why are travelers focusing on sustainability with mobility, and what does “sustainable mobility” really mean? What opportunities does this priority present to hotel and travel suppliers, and what can the industry do better to give travelers the info they actually need to make the most sustainable travel decisions? We answer those questions and a few more. Take a listen and find out how to empower travelers to be more sustainable during their trips.
Born in Hong Kong, Kat Lo is a next-generation leader, driven by her moral compass and committed to reimagining the future of hospitality for the betterment of the people and the planet. In 2011, Kat joined her family business in hospitality, and just a few years later, her father appointed her President of Eaton Workshop.
You are in for a treat as Sarah Sklash, passionate Motelier and Co-Founder of The June Motel, joins Ariela. You may recognize Sarah as half of the iconic duo that stars in Motel Makeover, a Netflix series that follows their renovation of The June Sauble Beach.
In this episode, we break down our forward-looking, on-the-books market data for the fall season with our resident market experts Katie Moro and John Hach. We take a look at what hotel demand is actually looking like in the coming months, and what hoteliers need to be prepared for. What is market performance stacking up to previous years, what do hoteliers need to be acting on now to remain resilient, and what should the industry focus on to be profitable as we move through the rest of this year and beyond? Listen in to find out. If you want to see the data for yourself, you can get global and regional reports at our complimentary Market Insights Portal.
Now live here. Adam Mogelonsky recently sat down with Robin Trimingham of HOTELS Magazine for The Innovative Hotelier Podcast to speak with about how hotels should think about creative destruction when it comes to implementing new technology.
Ernest Lee of citizenM is based in New York City and has an extensive range of business experience in investments, real estate, finance, strategy, and even operations. It’s safe to say in the bustling city that never sleeps, he’s truly doing it all.
Ariela sits down with Brian Cooke to talk about the importance of authenticity and the influence of culture in boutique hotels.
Raul Leal is a seasoned professional in the boutique hospitality industry who understands and embodies the boutique lifestyle to a T. Forward thinking and self-driven, Raul is an influential executive with a successful track record of creating powerful brands that infuse character, sophistication, and excitement in every element from unique design to lively operations.
Alan Fuerstman, Founder and CEO of Montage International, discusses economic challenges for the luxury travel industry. Hosts: Carol Massar and Tim Stenovec. Producer: Paul Brennan.
In part three of our Leading with Hospitality miniseries featuring Taylor Scott, we share how hospitality leaders can recognize team members in an emotionally intelligent way to ensure they feel seen and heard. Taylor also shares examples of environments in which team members recognizing each other breeds more positivity, productivity, creativity, and collaboration.