Ireckonu has renewed its Microsoft Solutions Partner designations in Data AI and Digital App Innovation for 2027, confirming enterprise-grade standards for its guest data and AI platform built on Azure.
LodgIQ relaunches its website and repositions as a Hotel Commercial Performance Platform, combining AI-powered RMS and conversational AI to help hoteliers protect margins amid rising labor costs.
AIHA has published a free practical guide linking agentic AI protocol choices to 100+ hospitality use cases, with a downloadable workbook for technical and business teams.
Hoxell relaunched its brand at Rimini's Hospitality Day and TTG, repositioning from a task-management tool to a cross-departmental operations platform with agentic AI capabilities.
Thynk's integration with Meetingselect automates RFP-to-proposal conversion for hotels, routing corporate leads and generating real-time e-proposals without manual data entry.
Vingcard's new R-Series door reader supports BLE, NFC, and mobile key technology across non-standard entry points like elevators, parking barriers, and gates, compatible with its Vostio cloud access management system.
Otelier and Avalara have integrated their platforms to automate lodging tax filing, flag PMS rate discrepancies daily, and streamline exemption tracking for multi-jurisdiction hotel operators.
PHAL launched PHAL OS, a modular agentic AI platform covering the full hotel lifecycle, and confirmed a third Top 10 global hotel group mandate within six months of its first client engagement.
Point Hotel Brisbane deployed Canary Technologies across messaging, check-in, checkout, and upselling, saving 300 staff hours in six months and generating over AUD 60,000 in ancillary revenue.
Samsung's Frame hospitality TV (HL03H), available in 55", 65", and 75" sizes, brings art display, AI personalization, and LYNK Cloud concierge services to luxury U.S. hotel rooms.
White Rainbow, an 8-property boutique portfolio across the Adirondacks, Montana and Vermont, has deployed Mews PMS, RMS and Flexkeeping to replace fragmented per-property systems and support remote team operations.
A six-step framework for hotels preparing a PMS switch, covering goal-setting, ecosystem mapping, data curation, process redesign, team ownership, and vendor evaluation.
Marriott's nine-year Alibaba partnership gave it exclusive AI agent commands on Fliggy, letting agents book rooms and F&B packages, while rival chains and independents remain limited to a basic five-field room search.
Liverton Group's SmartStay platform is live at QT Sydney and Leura Gardens Resort, with 25% of guests using digital wallet keys within one month and 20-30 more properties in the pipeline.
Duetto acquires FLYR Hospitality to combine AI-driven pricing and plain-language BI with its existing Revenue Profit Operating System, following its 2025 acquisition of HotStats.
The article examines how truly AI-native PMS platforms differ from AI-enhanced ones, arguing that meaningful change requires clean data, strong governance, and AI embedded in operational workflows, not just interfaces.
Mirai has launched ChatGPT plugins enabling direct bookings for four Spanish hotel brands, including Emperador, Moderno, Porcel Hoteles, and Gloria Thalasso Hotels.
The author questions whether agentic AI in travel is ready for real-world disruptions, arguing that booking trips is the easy test and true accountability comes when things go wrong.
Avalora's Cloud PBX now integrates with TigerTMS iLink middleware, enabling hotels to sync guest data, housekeeping status, and calling permissions across 250+ hotel systems.
Stayntouch PMS now integrates directly with Staklio to automate bookings, revenue sharing, and settlements for condo hotels and resorts with individually owned rental pool units.