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American Hotel & Lodging Association (AH&LA)
Press Release
May 22, 2023

Hundreds of Hoteliers Lobby Congress for More Workers

The American Hotel & Lodging Association (AHLA) this week hosted its Hotels on the Hill fly-in on Capitol Hill. More than 200 hoteliers representing 30-plus states met with members of Congress to share how labor shortages are impacting hotels and lobby for policies to help grow the hotel workforce.

AH&LA Favicon
AH&LA
United States
NBTA
Press Release
May 19, 2023

GBTA Showcases Business Travel Outlook for Canada and Future Industry Trends

Business travel in Canada is poised for a strong, evolving future, according to the takeaways from the Global Business Travel Association (GBTA) Canada Conference 2023 held in Toronto from May 15-17.

GBTA Favicon
GBTA
Canada
Tambourine
Opinion Article
May 17, 2023

Staying on Target: Mastering Your Meta Audience

Today we are going to discuss…

Thomas McDermott
By Thomas McDermott, CMO, Tambourine
United States
Thynk.Cloud
Supplier News
May 17, 2023

Waterville Valley Resort adds new innovations to become an agile industry leader

Waterville Valley Resort has selected Thynk.Cloud to help them elevate their historical brand experience, automate and simplify the work of their employees and deliver continued innovation by embracing true business agility.

Thynk
Thynk
Waterville Valley, New Hampshire, United States
HSMAI Logo
Press Release
May 17, 2023

HSMAI Announces 2023 Revenue Optimization Honorees

The Hospitality Sales and Marketing Association International (HSMAI) will celebrate four outstanding revenue optimization leaders during HSMAI ROC Americas in Toronto on June 28, part of HSMAI Commercial Strategy Week 2023. HSMAI will honor Andrew Rubinacci with the prestigious Vanguard Award for Achievement in Revenue Optimization. Monika Morrobel, CRME, CHDM, Senior Corporate Director of Commercial Strategy at Kessler Collection and Don Hood, Director of Commercial Services at Hyatt Centric Key West Resort & Spa, will be presented with the Revenue Professional of the Year Awards for corporate and single/multi-unit, respectively. Dave Roberts, professor at Cornell University, author, and longtime hospitality executive at Marriott, will be honored with the Revenue Optimization Educator of the Year Award. 

HSMAI Favicon
HSMAI (USA)
United States
aaa
Press Release
May 16, 2023

42.3 Million Americans Expected to Travel for Memorial Day Weekend

AAA projects 42.3 million Americans will travel 50 miles or more from home this Memorial Day weekend*, a 7% increase over 2022. This year, 2.7 million more people will travel for the unofficial start of summer compared to last year, a sign of what’s to come in the months ahead.

aaa
AAA (the American Automobile Association, Inc.)
United States
hertelier.com
External Article
May 10, 2023

2023 AHLA ForWard Conference: Better Than Ever

The 2023 AHLA ForWard Conference in Chicago brought together over 600 women in the hospitality industry who were excited to learn from, encourage, and support each other. The conference's mood was incredibly upbeat, with participants buoyed by the sense of community and shared experiences. Here's a brief summary of some of the most inspiring moments of the conference from hertelier correspondents Lan Elliott of DEI Advisors and Gloria Kennett of Hyatt Hotels & Resorts.

hertelier.com
hertelier.com and AH&LA
United States
Ad #1 Hotel PMS
See why hotels are switching to Mews

Revenue up. Manual work down. Hotels using Mews see 35% higher RevPAR and 45% more upsells. Book a free demo. 

Mews
Mews
Ad Be seen. Be trusted.
Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net
Hospitality Net
American Hotel & Lodging Association (AH&LA)
Press Release
May 9, 2023

The Hospitality Show 2024 to be Held in San Antonio Oct. 28-30, 2024

The American Hotel & Lodging Association (AHLA) and Questex today announced that The Hospitality Show 2024 (The Show) will be held at the Henry B. Gonzalez Convention Center in San Antonio Monday, Oct. 28, 2024, through Wednesday, Oct. 30, 2024.

AH&LA Favicon
AH&LA and Questex
United States
HANYC
Press Release
May 9, 2023

Hotel Association of NYC Foundation Honors Industry Luminaries at Annual ‘Red Carpet Hospitality Gala’

The Hotel Association of NYC Foundation, charitable arm of the Hotel Association of New York City (HANYC), hosted its annual “Red Carpet Hospitality Gala” at The Pierre Hotel in Manhattan on Monday, May 1 where Hon. Eric Adams, Mayor of the City of New York, delivered keynote remarks.

Screenshot 2026 04 10 221851
Hotel Association of New York City (HANYC)
New York, New York, United States
Amadeus
Case Study
May 8, 2023

How a Historic San Francisco Hotel Leveraged Amadeus’ iHotelier Solution to Increase Direct Bookings and Sell More Unique Experiences

With its distinct combination of timeless design, original Victorian architecture, and modern elegance, San Francisco’s 115-year-old Handlery Union Square Hotel, in the heart of downtown, offers guests the best this city has to offer. Ideal for business travelers, families or couples, the hotel boasts premier views and private balconies from many rooms, two full-service meeting and events venues, and a warm ambience that makes guests feel relaxed and welcome.

Amadeus Favicon
Amadeus Hospitality
San Francisco, California, United States
HAPI Logo
Supplier News
May 4, 2023

Nemacolin Turns to Hapi for Salesforce CRM Deployment

Nemacolin, an award-winning, luxury destination resort nestles within 2,200-acres in the Laurel Highlands of southwestern Pennsylvania, has partnered with Hapi and Salesforce to roll out high-touch, personalized service across its entire campus, which includes lodging, restaurants and activities.

Hapi
HAPI
Farmington, Pennsylvania, United States
costar
External Article
May 3, 2023

Cost Concerns Creep Up for Travelers, Forcing Hoteliers To Rethink Rate Strategies

After a period when consumers were prioritizing spending on travel and experiences regardless of the expense, hotels in some markets are now beginning to see that trend slow down as inflation persists.

costar
HotelNewsNow
United States
Ad Be seen. Be trusted.
Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net
Hospitality Net
U.S. Travel Association (USTA)
Press Release
April 28, 2023

Air Travel Woes Result of Years of Federal Underinvestment

Years of underinvestment in the Federal Aviation Administration has led to an air travel system that is struggling under intense and growing demand—as a record-breaking season for summer travel approaches.

U.S. Travel Association Favicon
U.S. Travel Association
United States
IDeaS - A SAS Company
Case Study
April 26, 2023

Grand America Hotels and Resorts Runs Lean using IDeaS’ Optix for G3 RMS, built on AWS

Grand America Hotels & Resorts is a private, family-owned organization operating eight hotels and resorts in the western United States. Each property is unique, with the company’s portfolio including large convention hotels and ski resorts—from midscale to luxury—located in city centers and across the roadside of the adventurous American West. The organization operates a lean revenue management structure for all properties from one central location.

IDeaS - A SAS Company
IDeaS
United States
Tambourine
Supplier News
April 19, 2023

Tambourine Video Production Wins Six Platinum Viddy Awards

Tambourine, the Fort Lauderdale-headquartered digital marketing technology company serving hotels, resorts, and tourism destinations worldwide, is celebrating six Viddy Awards.

Tambourine Favicon
Tambourine
United States
Asian American Hotel Owners Association (AAHOA)
Press Release
April 13, 2023

AAHOA Announces New Foundation to Support Disaster Relief, Charitable Initiatives Across the Country

On the opening day of the 2023 Asian American Hotel Owners Association (AAHOA) Convention & Trade Show, the association announced the launch of the AAHOA Charitable Foundation.

Asian American Hotel Owners Association (AAHOA)
AAHOA
United States
StayNTouch Logo
Supplier News
April 4, 2023

The Waterfront Inn Leverages Stayntouch PMS to Deliver a Luxury Experience with Southern Charm

Stayntouch, a global leader in providing cloud hotel property management systems (PMS) and guest-centric technology, today announced a partnership with The Waterfront Inn, a luxury boutique hotel located at Lake Sumter Landing Town Square in The Villages, FL. The Waterfront Inn chose Stayntouch to deliver its flexible and easy-to-use cloud PMS to its upscale south Florida property.

Stayntouch
Stayntouch
Orlando, Florida, United States
U.S. Travel Association (USTA)
Press Release
March 29, 2023

America’s Executives: Face-to-Face Meetings Grow Revenue

Face-to-face meetings and business travel creates measurable benefits for companies and organizations—from increased revenue to lasting and effective professional relationships.

U.S. Travel Association Favicon
U.S. Travel Association
United States
Historic Hotels of America
Press Release
March 28, 2023

The 2023 Top 25 Historic Hotels of America Where Women Made History

Historic Hotels of America®, the official program of the National Trust for Historic Preservation for promoting and celebrating authentic historic hotels, is proud to announce The 2023 Top 25 Historic Hotels of America Where Women Made History list. The written histories of historic hotels are largely records of the men who built, bought, visited, and made history at these hotels. In the United States, most historic hotels were built in eras when it was uncommon, even considered immoral, for a single woman to stay at a popular hotel without a female companion or family member.

Historic Hotels of America
Historic Hotels of America®
United States
Logo 'Choice Hotels International'
Press Release
March 27, 2023

Choice Hotels Welcomes Zooey Deschanel As Its "Fairy Hotel Mother" In New, Multichannel National Marketing Campaign Where Travels Come True

Today, Choice Hotels International, Inc. (NYSE: CHH) unveiled a multichannel national marketing campaign to help travelers avoid analysis paralysis and book their next trip with confidence. Starring multi-hyphenate entertainer Zooey Deschanel, the campaign promotes ChoiceHotels.com as an easy-to-use website, offering the best price guaranteed. By booking direct, travelers can find the right hotel with the right amenities at the right value for every type of stay.

Choice Favicon
Choice
United States
Page 13 of 20
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Latest Viewpoint

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HN Original
World Panel

When an agent books a hotel, who decides where the booking lands?

Henri Roelings
By Henri Roelings
Expert Views (14)
Erik Muñoz
Erik Muñoz

The hotel is the company actually providing the room. If the price and conditions are the same, the AI agent should book directly with the hotel instead of through a middleman like Booking.com. Direct booking can give guests: better prices loyalty points and perks easier changes and cancellations more accurate information better customer support.

View all Answers

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Most Read Authors

Markus  Busch
Markus Busch
Editor/Publisher, hospitality.today
Editorial team
Editorial team
Cendyn™
Max Starkov
Max Starkov
Hospitality & travel technologist and digital strategist, Hospitality Net
Henri Roelings
Henri Roelings
Founder, Hospitality Net
Dr. Tong Yin
Dr. Tong Yin
Founder of InsightBridge Global LLC and a doctoral researcher, InsightBridge Global LLC
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