NYU and BCG study reveals 37% of travelers use AI for trip planning while hotels face 65% staffing shortages and 11.2% labor cost increases in North America.
The platform powered by Groups360 offers real-time dashboards, customizable booking pages, and integration with hotel systems to reduce manual work for planners.
Penn State study of 400+ participants found AI voice ordering increased indulgent food choices by 40% compared to human interaction due to mental fatigue.
Mews becomes the official PMS for AAHOA's 36,000+ hotels, offering member pricing and automation tools to combat rising costs and labor challenges.
Meyer Jabara Hotels will educate executives on how AI agents are reshaping hotel booking behavior and the digital infrastructure required to remain visible.
Omni will deploy AI messaging and digital compendium technology across 50+ properties to automate guest communication in 100+ languages.
Shiji's Infrasys POS earned the award based on verified customer reviews highlighting its 24/7 support for hotel and restaurant operations.
The partnership makes Cloudbeds a preferred technology provider for 300+ historic hotels across the U.S. and territories.
The milestone includes deployment of a full digital F&B ecosystem at Hyatt Regency Greenville, featuring mobile POS and QR ordering technology.
Circa moves three downtown Vegas properties including historic Golden Gate to Infor's cloud platform for real-time operations and future scalability.
By The Sea Resorts' Panama City Beach properties now use Canary's mobile check-in, AI messaging in 100+ languages, and digital compendium to streamline guest operations.
Survey of hundreds of hotel owners shows 98% have begun incorporating AI, but only 32% have embedded it across most operations, with data security and integration costs as top barriers.
The 2026 summit at Hilton Fort Worth targets C-level hospitality tech vendors with sessions on Web3, AI, and investment trends.
Castle's 19 Hawaii and New Zealand properties will use Canary's AI messaging, digital compendium, and dynamic upsells to enhance guest communication and unlock new revenue streams.
SilverBirch replaced error-prone Excel spreadsheets with Fairmas software, achieving improved forecast accuracy and faster scenario modeling across its Canadian hotel portfolio.
Marshall speakers are now installed in all guest rooms via Safemark distribution, extending the hotel's music-focused brand identity.
By 2026, AI-native distribution systems that autonomously decide pricing and channel strategy will become essential infrastructure, directly impacting hotel asset valuations and cash flow predictability.
Inn-Flow won first place in both Hotel Accounting Software and Workforce Management categories, advancing from second and third place rankings in 2025.
Tambourine redesigned nine websites for Pennsylvania's Settlers Hospitality, unifying the independent group's digital presence across hotels, restaurants, and retail.
HITEC 2026 will host 6,000 professionals and 370+ companies in San Antonio for the industry's largest hospitality technology conference and expo.