Supper is Served: Issue 49 Out Now
Issue 49 covers chef interviews with Luke Nguyen, Angela Hartnett, and Michael White, restaurant reviews across Madrid, London, and Cape Town, plus a dedicated F&B design studio launch.
News
Hospitality investment: making your joint venture with an international operator a success
A practical guide for hotel owners approached by international operators, covering JV structuring, governance, financing, management agreements, and exit planning.
By Christopher Boinet and Anne Epinat
AI Hospitality Alliance Launches Eight Workstream Committees to Advance Industry Roadmap
The AIHA launched eight expert committees covering AI architecture, governance, data standards, and agentic protocols, with outputs published as open-source resources for the hospitality industry.
The room's the same. You wouldn't recognize who's buying it now
Wholesale contracts now route hotel rooms through bank rewards portals and airline loyalty sites, stripping hotels of guest data, direct relationships, and future bookings while the rate discount remains.
By Markus Busch, Editor/Publisher, hospitality.today
U.S. hotel results for week ending 11 July
U.S. hotel RevPAR rose 5.2% year-over-year for the week of 5-11 July 2026, with Miami leading Top 25 Markets on World Cup-driven ADR gains of 37.6%.
What ADR Doesn't Tell You
Hotels track ADR and RevPAR precisely but have no equivalent instrument for the true operational cost of delivering each stay, leaving labor, coordination, and unplanned effort invisible in the financials.
By Hideki Hayashi, Founder, Pulse Hospitality Group
AI Is Now Writing Your Hotel's Reputation. Here Is How to Make Sure It Gets It Right.
AI assistants now synthesize reviews and web content into hotel summaries that travelers see before visiting any owned channel, reshaping how first impressions are formed.
By Are Morch, Digital Transformation Coach for Hotels, Are Morch, Digital Transformation Coach
Rethinking Distribution in The Age of Data and Direct Relationships
A Club Quarters executive argues hotels should treat distribution as a strategic ecosystem, prioritizing data connectivity, direct booking conversion, and guest lifetime value over raw channel volume.
By John Paul Nichols, President and CEO of Club Quarters Hotels, Club Quarters
The Psychology of Revenue Leakage: Why Your Guests Want to Spend More And Why Your Hotel Won't Let Them
A hospitality consultant argues that most hotels lose ancillary revenue not from product gaps, but from poor language framing, mistimed offerings, and invisible services that prevent willing guests from spending.
By Julia Krebs, Senior Lecturer and Hospitality Consultant, Les Roches-Marbella
Marriott’s Lefay Acquisition Signals a Future of Wellness Cobranding
Marriott's acquisition of Lefay Resorts is less about net unit growth and more about owning the Lefay SPA Method as a scalable wellness playbook for repositioning existing luxury properties.
By Adam Mogelonsky and Larry Mogelonsky
HVS Webinar: How Will Hotel Operating Models Evolve and Change?
Senior leaders from HVS, Hyatt, LR Hotels, Westmont, and Aareal Bank discuss how hotel operating models must blend flexible contract structures, AI-driven distribution, and human-centred experiences to succeed by 2030.
Hotel Connectivity Is Now the Entry Condition for AI Distribution, Simone Puorto Says Hotels Don't Need More Software, Spain Eclipse Bookings Up 76%
Friday closed the week with hospitality.today's argument that hotel connectivity has stopped being neutral infrastructure and become the entry condition for AI-driven distribution, Simone Puorto on the Cloudbeds podcast arguing the hotel industry is drowning in software it doesn't need, and SiteMinder data showing Spain hotel bookings up 76% ahead of August's total solar eclipse. Duetto on RevPAR as a vanity metric, Faraway Hotels debuting in two markets at once, and a bumper properties day closed the session.
10 signs your hotel needs F&B mobile ordering now - and the solutions to fix them
IRIS outlines 10 operational and revenue warning signs that indicate a hotel's F&B setup needs mobile ordering, from order errors and slow service to multi-property brand inconsistency.
By Kate Fuller, Head of Marketing, IRIS
The Financial Blind Spot in Vacation Rental Management
A vacation rental operator argues the industry lacks a unified financial standard, proposing an "Owner-Adjusted Performance Report" that consolidates both management company and property owner costs into a single net return view.
Simone Puorto: The hotel industry does not need more software
Hospitality futurist Simone Puorto argues hotels suffer from tech overload and should prioritize fewer, better-connected systems over adding more software layers.
Linda Pashaj, Director of Content Marketing, Cloudbeds
How Cloudbeds and X Hospitality are helping The Blue Hotel redefine Australian hospitality
X Hospitality used Cloudbeds' open API to build a front desk-free, mobile-first operation at The Blue Hotel Bondi, a model now replicated across 40+ staff and multiple properties in Australia.
Syracuse Revisited: Micron Project, Youth Sports, and a Changing Hotel Market
Syracuse's lodging market faces a 43% drop in downtown room inventory since 2024 while the $100B Micron semiconductor project and youth sports investment drive new demand and developer interest.
By Christian Cross, Vice President, HVS Buffalo, HVS
The World's Top Hotel Brands Are Quietly Building a $40,000 Cruise Category
GTC 2026 booking data shows hotel brand voyages averaging $40,000 now represent 5% of cruise bookings, driven by land-based brand loyalists cruising for the first time.
Beyond the Script: Rethinking Hospitality Education
The author argues that hospitality training must move beyond SOPs to incorporate applied psychology, equipping teams with tools to understand human behavior, manage emotions, and adapt in real time.
By Miranda Allison, Experience Designer & Founder, Pretty Darn Delightful
La Vie Hotels & Resorts signs landmark agreement to Manage the Gold Coast's First Westin Hotel
La Vie Hotels & Resorts will operate the 138-key Westin Gold Coast, a new-build mixed-use development by M Property expected to open in late 2029, marking Westin's first property on the Gold Coast.