Capuano discusses bifurcated consumer demand, AI as capacity creation for human connection, and multi-year tech replatforming across 260M+ Bonvoy members.
Aradhana Khowala challenges the industry to move beyond sustainability to regenerative tourism that adds more value to destinations than it takes.
Dylan Cole and Nick Ellis explore how Australian hoteliers leverage guest data for direct bookings and on-property spend in a high-cost operating environment.
In this episode of Pillow Talk Sessions, Ulrich Pillau, Co-Founder and CEO of Apaleo, joins host Jessica Gillingham to explore how digital acceleration, AI integration, and platform openness are redefining what it means to operate in the hospitality space — and why legacy thinking may be the industry’s biggest risk.
Revinate's Dylan Cole breaks down how 2026 hospitality trends like personalization and tech integration solve different regional challenges across European markets.
Author reflects on podcast with Amadeus executive about the Shiji-Amadeus partnership and shift toward truly integrated hospitality technology platforms.
A finance-focused podcast series uses AI technology to transform written hotel financial guidance into audio discussions.
Revinate's CMO explores how hotels must shift from passive data collection to real-time activation for competitive advantage in 2026.
Alexander Limpert discusses GuestReady's 10+ acquisitions and RentalReady's AI platform that helps smaller operators automate operations while maintaining human connection.
UMusic Hospitality president Jordi Solé explains how Universal Music Group's hotel brand uses curated music experiences to create emotional connections and differentiation.
A podcast series explores financial leadership concepts in hospitality, using AI-generated discussions based on the author's writings.
The holiday rush is here, and last-minute bookings don’t have to mean missed opportunities.
In this week’s episode of Hotel Moment, Geoffrey Toffetti, CEO of Frontline Performance Group, joins Revinate CMO Karen Stephens, with direct advice for hoteliers looking to improve their ancillary revenue.
In this episode of Pillow Talk Sessions Podcast, Asli Kutlucan, CEO Europe at TFE Hotels, joins hosts Jessica Gillingham and Kristian Lupinski to unpack how TFE is reimagining the intersection of hospitality, residential living, and adaptive reuse through its expanding portfolio of hybrid hotel brands.
Each week, we step behind the scenes to uncover the real stories of entrepreneurs and industry leaders: their challenges, breakthroughs, and what truly drives them. This first series captures inspiring conversations with participants from the EHL Summit, airing every Wednesday on Spotify.
In this week’s episode of Hotel Moment, Steven Rubin, CEO of Collared Martin Hospitality, joins Revinate CMO Karen Stephens, with the answer on how to keep the soul of hospitality alive. And it’s simply one phone call at a time.
In this week’s episode of Hotel Moment, we’re featuring a webinar from our series, Hotel Moment Deep Dive, that will help you save lost revenue during the holiday season. And it all comes down to deliverability.
Having worked in the hotel business for over four decades, I know most people think the numbers are the “hard” part of hospitality. There’s a common belief that the financials are best left to professionals who can sort out the complex interplay between the different departments of a hotel. It’s just too challenging and complicated for anyone who didn’t go to accounting school.
In this week’s episode of Hotel Moment, Sarah Stephens, Reservations Manager at The Broadmoor, joins Revinate CMO Karen Stephens with a recipe that’ll have your call center creating loyal, profitable guest relationships. And it all starts with a phone call — personalized to each guest.
In this week’s episode of Hotel Moment, Matthias Winkler, CEO of Sacher Hotels, joins Revinate CMO Karen Stephens with guidance as to why hoteliers should pay attention to the speed of change at their hotel. Specifically, he shares how you should be using technology as a tool for transformation without leaving behind all that makes your hotel unique.