Kong reflects on 17+ years leading Best Western's transformation and warns that scale and capital access will determine industry winners as AI reshapes operations.
Revinate CMO Karen Stephens interviews Rachel Humphrey about non-linear career paths and women's leadership advancement in hospitality.
Career profile explores transition from hotel operations role to investment, highlighting innovation focus across hospitality technology landscape.
Aimbridge CEO Craig Smith discusses scaling leadership from single-property management to multi-unit oversight and the consolidation opportunities in third-party hotel management.
Markos Chaidemenos explains how Canaves Collection balances family leadership, environmental restraint, and operational discipline to create distinctive luxury experiences on Santorini.
Capuano discusses bifurcated consumer demand, AI as capacity creation for human connection, and multi-year tech replatforming across 260M+ Bonvoy members.
Aradhana Khowala challenges the industry to move beyond sustainability to regenerative tourism that adds more value to destinations than it takes.
Colliers' Owens discusses how Covid shifted investment focus to experiential destinations, while tighter capital markets require owners to balance performance recovery with higher financing costs.
Dylan Cole and Nick Ellis explore how Australian hoteliers leverage guest data for direct bookings and on-property spend in a high-cost operating environment.
Namron Hospitality did not start as a conventional hotel story. "I do not come from a background of hospitality," Yves Naman told Hospitality Net, tracing his path from business school in Canada to Mexico, where he fell in love with the country’s creativity and the way people host. "We were really amazed by the level of hospitality," he said, describing being cared for by Mexican friends "like last time I was taken care of like that was when I was born and my mother had me in her arms."
In this episode of Pillow Talk Sessions, Ulrich Pillau, Co-Founder and CEO of Apaleo, joins host Jessica Gillingham to explore how digital acceleration, AI integration, and platform openness are redefining what it means to operate in the hospitality space — and why legacy thinking may be the industry’s biggest risk.
Revinate's Dylan Cole breaks down how 2026 hospitality trends like personalization and tech integration solve different regional challenges across European markets.
Author reflects on podcast with Amadeus executive about the Shiji-Amadeus partnership and shift toward truly integrated hospitality technology platforms.
Swire Hotels' managing director discusses the company's 'Houses, not Hotels' philosophy, expansion to 15-18 properties by 2030, and growth in Chinese domestic travel demand.
A finance-focused podcast series uses AI technology to transform written hotel financial guidance into audio discussions.
Revinate's CMO explores how hotels must shift from passive data collection to real-time activation for competitive advantage in 2026.
Alexander Limpert discusses GuestReady's 10+ acquisitions and RentalReady's AI platform that helps smaller operators automate operations while maintaining human connection.
UMusic Hospitality president Jordi Solé explains how Universal Music Group's hotel brand uses curated music experiences to create emotional connections and differentiation.
A podcast series explores financial leadership concepts in hospitality, using AI-generated discussions based on the author's writings.
The holiday rush is here, and last-minute bookings don’t have to mean missed opportunities.