Podcasts

Beyond Luxury: Ori Kafri’s Vision of Human-Centered Hospitality at J.K. Place

Ori Kafri introduces J.K. Place as a family-founded boutique hotel brand that defines "boutique" not by design trends, but by personal, tailor-made hospitality. With three intimate properties in Capri, Rome, Paris, and soon Milan, each averaging around 30 rooms, Kafri describes the brand"s essence as creating "homes" rather than hotels - spaces where guests feel personally known and individually cared for. He contrasts J.K."s approach to larger hotel chains, which he likens to luxury fashion houses, while J.K. Place aspires to be the "tailor-made suit" - a bespoke experience built through genuine human connection.

How mixing tradition and tech is shaping the future of Sacher Hotels

In this week’s episode of Hotel Moment, Matthias Winkler, CEO of Sacher Hotels, joins Revinate CMO Karen Stephens with guidance as to why hoteliers should pay attention to the speed of change at their hotel. Specifically, he shares how you should be using technology as a tool for transformation without leaving behind all that makes your hotel unique.

Winning the holiday rush: Top trends and proven plays for BFCM | A Revinate webinar

In this week’s episode of Hotel Moment, we’re featuring a webinar from our series, Hotel Moment Deep Dive, to get you prepped. Black Friday, Cyber Monday, and Travel Tuesday are fast approaching, and we’re sharing the information you need to capitalize on peak season demand and execute revenue-driving campaigns with offers guests are looking for.

Everything Is Hospitality – A Vision for Vertical Living with Philip Grace, Bob W’s Chief Development Officer

In this podcast episode of Pillow Talk Sessions, Philip Grace, Chief Development Officer at Bob W, joins hosts Kristian Lupinski and Jessica Gillingham to share how Bob W is reimagining the future of living across Europe. With more than three decades in real estate and a track record of driving co-working innovations, Philip brings a unique perspective on where hospitality and residential living are heading.

Building better business relationships: From contracts to culture

In this week’s episode of Hotel Moment, Mandi Graziano, Vice President of Global Accounts for the Hotel Performance Network and a podcaster herself, joins Revinate CMO Karen Stephens to recommend that every hotelier give themselves an audit by taking a look at how they conduct themselves in any business relationship. From contract negotiation to how you show up for your guests, Mandi says it all depends on your Business Bedside Manner™.

Why regenerative tourism is the future of hospitality

In this week’s episode of Hotel Moment, Aradhana Khowala, CEO of Aptamind Partners, joins Revinate CMO Karen Stephens with a sobering perspective on the state of hospitality and global tourism. Aradhana explains the ways hospitality has become “extractive” — leaving little in the way of community growth and human flourishing. But, even so, Aradhana offers hope that more hoteliers can pivot to regenerative tourism and start giving back locally — ultimately supporting their guests and staff appropriately in times of political, social, and economic turmoil.

Unpacking the Guest Experience: Insights for the Modern Hotelier

I recently had the pleasure of sitting down with Araceli Budia, Senior Manager of Global Digital & Guest Experience at Palladium Hotel Group. Our conversation peeled back the layers to reveal what it truly means to create memorable experiences for guests in today’s hospitality world. Palladium is a dynamic, family-run company in expansion mode, having recently entered the UAE market and boasting over 40 hotels across eight destinations. This allows them to move quickly, fostering an environment that encourages innovation, disruptive ideas, and a unique collaborative energy.