Hotel Mogel’s Adam Mogelonsky recently spoke with Jason Emanis as part of buku’s Soundbites podcast series (with each video around 3 minutes long) to discuss employee wellness as a way to offset inflationary wages and The Great Resignation. Here are some of the points that they covered:
THE FUTURE IS NOW….Blockchain technology is enabling disruptive approaches to decentralized direct sales & new token-based loyalty programs, for example, based on NFTs.
DOING MORE WITH LESS? Low-code/no-code has made it to hospitality giving businesses the freedom to automate where they see fit and have their staff focus on high-value tasks
COMMUNITIES, JUST A NEW BUZZWORD? What does it take to build an impactful & lasting community? Can it become a key to your business's success? How do in-person & virtual communities differ?
There’s a new opportunity opening up in travel that will change the balance of power in hospitality over the next decade. How will huge asset-light, corporate brands adapt to a world where new customer expectations require simultaneous innovation across real estate, operations, and technology?
Bringing together hoteliers, innovators, and thought leaders to reshape the hospitality industry, HIGH5 covered hot topics like alternative accommodation concepts, tech-enabled operators, customer data privacy, or the latest real estate developments.
What’s the next big thing in hospitality? With a lasting shift in consumer demands & market dynamics, the hotel investment landscape has changed for good. Empowered by the rise of modern technology infrastructures, new hybrid concepts & business models are growing at rapid pace.
In part one of a new miniseries with Atrium Hospitality we explore how to improve guest satisfaction. So how has Atrium Hospitality become #1 in customer satisfaction from J.D. Power among third party hotel management companies? That question is quite easy to answer. Atrium treats their company’s core values as much more than a HR poster on their office walls. So how did they put their core values into action? It takes a lot more than you may think. Take a listen to see what it takes to truly live out your company’s core values, and learn how Atrium has come to master theirs.
In recent years, technology has had a massive impact on the way we buy, both as businesses & consumers. Few companies have better insights into the new generation of travelers than Hopper. What does it take to beat distribution giants like Booking.com or Expedia?
Bringing together hoteliers, innovators, and thought leaders to reshape the hospitality industry, HIGH5 covered hot topics like alternative accommodation concepts, tech-enabled operators, customer data privacy, or the latest real estate developments.
Data privacy regulations are constantly evolving, requiring hospitality businesses to remain agile. Still, their quest for the ultimate experience demands a strong strategy and well-defined action plan. What can brands do to strive in the digital-first era and how should they prioritise their roadmap?
In this episode with Katie Moro and John Hach, we dive into detail about what areas of market data and intelligence truly allow a hotel to thrive without needing to guess what its future demand is looking like. We debate the critical needs of what our industry has to act on to do better when sourcing, aggregating and exposing market data for hoteliers. We then lastly discuss a framework for where the future of market intelligence is going. Have a listen if you are questioning your own market data and if it’s good enough for you.
Bringing together hoteliers, innovators, and thought leaders to reshape the hospitality industry, HIGH5 covered hot topics like alternative accommodation concepts, tech-enabled operators, customer data privacy, or the latest real estate developments.
James Bermingham is responsible for delivering Virgin Hotels’ global growth, operational excellence, multi-award-winning customer experience, and unique culture. But where did he get his start? Well, James began his career in his hometown of Dublin, Ireland, followed by ten years in London, England, including executive roles with ITT Sheraton Corporation and the Luxury Collection.
In the latest episode of the new season of Accor’s industry leading podcast, Heart of Hospitality, Duncan is joined by Adrian and Paul Gardiner, father and son CEOs of Mantis Collection, a leading conservation-focused hotel group that offers true bucket list experiences. They share their journey from Adrian’s first farm in South Africa to becoming international ambassadors for the preservation of wildlife, establishing the Community Conservation Fund Africa (CCFA) and working with Bear Grylls. They discuss their belief that as eco-tourism becomes more important than ever it is important to integrate communities and spearhead education and awareness programs in order to raise awareness and appreciation of our precious planet and precarious ecologies.
The evolution of digital guest experiences in hospitality is still lagging behind other more advanced industries. What do hoteliers need to innovate sustainably and support modern operations?
Kevin O’Shea is the Co-Founder and Chief Creative Officer of Salt Hotels. After graduating from the prestigious Rhode Island School of Design, Kevin pursued a career in the corporate hotel design world. From working with Starwood Hotels and Resorts to Morgans Hotel Group, he strengthened his passion for interior design with every project that came his way.
In our latest podcast appearance (23 minutes) on ‘Be Our Guest’ hosted by aavgo, Adam Mogelonsky discusses the digital evolution for hotels and some of the current tech trends affecting the industry.
Carolyn grew up in sunny Los Angeles and graduated from New York University. After working in New York City nightlife and restaurants, it was not long before she fell in love with hotels and started managing Events at Ace Hotel New York.
In this episode, we chat with Peter Altmann, Head of Mobility and Travel Protection at Amadeus, about travel in regard to sustainable mobility. Why are travelers focusing on sustainability with mobility, and what does “sustainable mobility” really mean? What opportunities does this priority present to hotel and travel suppliers, and what can the industry do better to give travelers the info they actually need to make the most sustainable travel decisions? We answer those questions and a few more. Take a listen and find out how to empower travelers to be more sustainable during their trips.