We’re excited to announce that season 2 of the HSMAI Europe Podcast: Tomorrow Starts Now is now live! 🎙️ Our first episode, titled “Sustainable Hospitality: Achieving Net Positive Practices” features an in-depth conversation with Glenn Mandziuk, CEO at World Sustainable Hospitality Alliance, interviewed by our HSMAI Europe Podcast host – Gemma Greenwood.
Welcome to the "exciting" world of hotel accounting policy manuals and internal control reviews. Having a set of "rules for the road" is an essential tool that any hotel needs to be successful. Join us and explore what you need to know to get cracking!
What's really in store for the hospitality sector in 2025? In this live episode of Travel Market Life, recorded at the Rembrandt Hotel, we tackle the industry's biggest challenges and forecast what's next. Joined by industry experts Jane Pendlebury from HOSPA, Catt McLeod from the Elegant Hotel Collection, and JonnySiberry from Sarova Hotels, we dig into the forces shaping hotel performance right now. From the impact of weather patterns to the power of data-driven decisions, we explore how the industry is adapting to an ever-evolving landscape.
We’re kicking off Season 6 in the vibrant streets of London, where Jonathan Worsley, Chairman & CEO of The Bench, met with Fritz to explore the past, the present and the future of hospitality and its exciting global development. With FHS World in Dubai just around the corner, Jonathan shared his insights on the Middle East’s remarkable transformation over the past two decades and highlighted various success factors for the sector, including the vital role of women. Guess what: Nothing works without…? Women, correct! 😉
In this week’s episode of the Hotel Moment podcast, Robbert Manussen, Area General Manager Taiwan at IHG Hotels & Resorts, joins Karen Stephens, Revinate CMO, to share how he’s used technology to connect cultures and help hoteliers across three continents stay relevant in their respective markets. Robbert explains that facilitating a cohesive guest experience is like building bridges between guests and hotel teams, and it all starts with investing in the right technology that staff can train on.
Jim Butler Discusses Pricing Transparency Laws on Hotel News Now PodcastEffective July 1, California implemented two new laws aimed at increasing transparency in advertised hotel room rates by addressing hidden or “junk” fees. These laws require mandatory fees, such as resort fees, to be included in the initial advertised price, fostering a more transparent and competitive market.
If you’re currently looking at applying to college programs in hospitality management, you’ve probably already asked yourself this question: What can I do with a bachelor’s degree in hospitality? There isn’t one single answer. As the student profiles in this article will demonstrate, a hospitality degree can open up a vast range of career paths and opportunities across many different sectors – so many, in fact, that it can be hard to decide exactly what you want to do after you graduate or know how to go about it! Come and listen to our new student profile every two weeks.
The two leading women executives in hospitality discuss the critical Saudi traveller, the phenomenal growth of tourism in the region supported by data and how as the tourism industry booms in the region, it opens up a host of opportunities to set new benchmarks by challenging the status quo and bringing more women to the front.
The pandemic was difficult for hotels, with lockdowns and health concerns keeping people from traveling too far from home. When and whether they’d recover was questionable.
In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, is joined by Bryson Koehler — the new CEO of Revinate, as he shares the story of why he fell in love with hospitality and AI technology, and how he’s chosen to marry the two. Koehler explains why hotel technology should be rooted in data and built to serve hoteliers regardless of size, location, or market demand.
Here’s a taster of the latest episode with Julia Barbey. After graduating from EHL in 2022, Julia studied for a Master of Science in Business Administration with a major in Sustainability and Circular Innovation, an entirely online course through FFHS, which is the Swiss Distance University of Applied Sciences. She's currently Sustainability Manager at Villars Alpine Resorts in Switzerland, while in the final months of her master’s.
In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Greg Friedman, CEO of Peachtree Group, crack open the window to long-lasting financial performance for hoteliers. Friedman analyzes which metrics hoteliers should focus on, how to capitalize on demand drivers, and what ways to shift operations in response to changes in the market.
Here’s a taster of the latest episode with Lucia Montenegro. After graduating from EHL in 2015, Lucia began a career in investment and asset management in the hospitality real estate sector, before later doing an MBA at INSEAD in Fontainebleau. She is currently Head of Asset Management Germany & Austria for hotel investor and operator AccorInvest.
Intercontinental Hotels Group CEO Elie Maalouf speaks on the state of the hospitality sector and the company's outlook for 2024 with Bloomberg's Guy Johnson and Kriti Gupta.
In our latest podcast episode, "Transformative Wellness in Costa Rica with Diana Stobo," listeners are treated to an insightful conversation with Diana Stobo, a pioneering figure in the world of wellness and healthy living. Diana shares her compelling journey from a raw food advocate to a visionary in wellness real estate, set against the vibrant backdrop of Costa Rica. This narrative is not just about the transformation of one individual, but also about the broader implications of integrating wellness into every aspect of our lives, including the spaces we inhabit.
Join us for a conversation with Brendan McCoy, the Vice President and Director of Operations at Newport Hospitality Group! The discussion will be centered around the valuable solutions M3 provided to address the back-office challenges encountered by Newport Hospitality Group. Don't miss out on this episode!
Adele Gutman and Stephanie Smith on Get Great Reviews podcast discuss how your hotel reviews can either work to improve your ROI or sabotage it. Stephanie introduces a 30-point checklist audit to assess a hotel’s total online presence, where reviews are considered a foundational part for understanding their impact on conversion rates and the customer journey.
Here’s a taster of the latest episode with Jeanne Schlaefli. After graduating from EHL in 2019, Jeanne went on to do a second bachelor’s and then a Master of Arts in Accounting and Corporate Finance, both at the University of St. Gallen (HSG). She is now a senior consultant at EY Switzerland.
In the ever-evolving landscape of boutique hospitality, the convergence of art, culture, and guest experience crafts a narrative that is both captivating and instructive. The recent episode of The Unfamiliar Shift with Ariela, featuring Audrey Laurent and Sergio MacLean of Mac&Lo Hospitality, stands as a testament to this transformative journey. As principals of Mac&Lo, Laurent and MacLean bring an approach to hospitality that is as immersive as it is impactful, drawing from a rich tapestry of cultural heritage and artistic influences.
Here’s a taster of the latest episode with Jonathan Serrano. After graduating from EHL in 2016, Jonathan pursued a Master’s in Management as a double degree programme at emlyon Business School in France and EBS Business School in Germany. He then went to Spain to take a Master’s in Business Analytics and Big Data at IE University in Madrid. He currently works at Google in London as a Product Marketing Manager in Global Ads.