As AI-driven conversational interfaces replace traditional search, hotels must prioritize data consistency and machine-readable credibility over SEO rankings to remain recommendable.
The GM of The Gallivant, a MICHELIN-key boutique hotel in East Sussex, explains how independents can outmaneuver chains using agile tech stacks, AI tools, and fast iteration cycles.
Winnow adds two hotel group CEOs to a new Advisory Board to guide global scaling of its AI food waste platform, targeting over $1 billion in prevented food waste across hotel and resort portfolios.
Alexa MGMT adopts Mews PMS across six Texas boutique hotels to centralize operations, automate payments, and build a scalable tech foundation for portfolio growth.
Cendyn argues hotels are drowning in data but lacking direction, and positions AI-powered actionable intelligence as the next leap in hospitality tech, surfacing priorities rather than just reporting metrics.
Motel One expands its partnership with dailypoint to deploy CRM and CDP across 110 properties, following a technical migration to Oracle Opera Cloud via OHIP for real-time data integration.
A podcast episode exploring how Kenilworth Hotel used Eccobell's Belle platform, deployed via in-room QR codes in August 2025, to shift front desk workload from admin tasks to genuine hospitality.
The CIOs and CTOs of hotel groups including Radisson, citizenM, Mandarin Oriental, Wyndham, Aimbridge and Choice sat down with the CEOs and founders of Oracle, Mews, Shiji, Infor, Apaleo and HotelKey. Off the record at HITEC San Antonio, they debated AI, data ownership, integration costs, and the widening gap between what operators and suppliers are each optimizing for.
We didn't go to HITEC 2026 for the demos. We went for the conversations. We sat down with exhibitors right there on the show floor. No script, no prepared questions, just one starting point: tell us what you do, in plain language. This is where it went with Josh Graham, Head of Market Development for North America at Cloudbeds.
Hudini's Staff Connect reduces check-in to under two minutes and eliminates up to 90% of manual tasks, with rollout underway across Nobu Hotels' global portfolio after initial deployments in Toronto and Barcelona.
The AIHA launched eight expert committees covering AI architecture, governance, data standards, and agentic protocols, with outputs published as open-source resources for the hospitality industry.
Hospitality futurist Simone Puorto argues hotels suffer from tech overload and should prioritize fewer, better-connected systems over adding more software layers.
A luxury hotel GM with 20+ years of experience argues AI amplifies rather than replaces hospitality professionals, citing Hilton's AI Planner, Be My Eyes partnership, and operational forecasting as real-world examples.
Mews has launched Recurring Payments, Multicurrency expansion to the US and Canada, and Accounts Receivable to help hotels automate billing and capture more revenue across the guest journey.
The Elser Hotel in Downtown Miami launched a guest app with Innspire featuring mobile check-in, digital keys via Salto, a digital concierge, and AI-powered security upgrades across the 49-story property.
With 38% of hoteliers citing integrations as a top pain point, the case for open APIs, best-in-class systems, and intuitive UX over all-in-one platforms has never been stronger.
We didn't go to HITEC 2026 for the demos. We went for the conversations. We sat down with exhibitors right there on the show floor. No script, no prepared questions, just one starting point: tell us what you do, in plain language. This is where it went with Frank Trampert, Chief Revenue Officer at Revinate.
Loews Hotels is expanding its Oracle technology stack with OPERA Cloud Distribution and Loyalty modules, giving properties a unified platform for rates, inventory, guest recognition, and direct booking incentives.
A veteran investor argues that capital discipline, not fundraising volume, determines startup success, urging founders to define clear learning milestones before deploying capital.
Positron's GAM solution converted existing coaxial cabling into a Gigabit Ethernet network at Buena Vista Suites Orlando, completing the full-property upgrade in one week with no room downtime.