The Elser Hotel in Downtown Miami launched a guest app with Innspire featuring mobile check-in, digital keys via Salto, a digital concierge, and AI-powered security upgrades across the 49-story property.
Texas boutique hotel group French Cowboys uses Cloudbeds PMS to manage seven unique properties while maintaining individual character and streamlining operations.
The digital platform helped citizenM reduce linen inventory from 8-9 PAR to 3-4 PAR, saving $680K-$1M in procurement costs across 17 hotels.
A San Bruno hotel moved from Days Inn franchise to independent operation, then consolidated multiple tech vendors into Cloudbeds' unified platform.
ECG's analysis of all 158 TripAdvisor reviews shows The Neighborhood Hotel Grand Beach maintains 4.9/5 stars with guests praising its hybrid apartment-hotel format in a wooded Lake Michigan setting.
ECG's analysis of 82 TripAdvisor reviews shows The Neighborhood Hotel Lincoln Park maintains a 4.8 rating with 87% five-star reviews over three years.
ECG analyzed 76 TripAdvisor reviews of their New Buffalo property, finding 97.4% five-star ratings driven by walkable downtown location and superior sleep quality.
American Liberty Hospitality reports 10-15% F&B revenue increases and 10-20% faster service after deploying mobile POS across five properties.
ECG's analysis of 219 TripAdvisor reviews shows how institutional proximity to UIC and Rush Hospital drives 24% of guest bookings at the Chicago property.
FF&E consultants rescued a delayed dual-property California hotel opening by coordinating missing procurements and installations when original teams lacked visibility.
A Chicago luxury hotel's Google Display Network campaign generated $150,000 in breakfast package revenue with 12.5:1 ROAS, tripling initial targets.
SilverBirch replaced error-prone Excel spreadsheets with Fairmas software, achieving improved forecast accuracy and faster scenario modeling across its Canadian hotel portfolio.
The Holiday Inn Express San Diego South – Chula Vista is a contemporary 3-star hotel with 88 spacious guest rooms across four floors. The property offers easy access to downtown San Diego, the Gaslamp Quarter, San Diego Zoo, beaches, and the Convention Center – making it a popular choice for both business and leisure travelers. Amenities include a year-round outdoor pool and hot tub, fitness center, business facilities, and free parking. Competing in one of the nation’s most demanding hospitality markets, the hotel is constantly looking for ways to improve efficiency and service.
AutoCamp is redefining outdoor hospitality with design-forward accommodations in iconic natural destinations across the U.S. With eight locations — from Yosemite and Zion to the Catskills and Asheville — AutoCamp blends the adventure of camping with the comfort and style of a boutique hotel. In addition to signature Airstreams and modern cabins, the brand has expanded access to the outdoors through a sister brand, Field Station, an indoor hotel-meets-basecamp concept for van lifers and road trippers. Over the past decade, AutoCamp has welcomed tens of thousands of guests and earned praise from Oprah Magazine, Vogue, Bloomberg, Food & Wine, and more.
CODA Hotel Williamsburg is an independent boutique hotel in Brooklyn featuring 64 guestrooms and the largest outdoor pool in the borough. As CODA’s flagship property, the location embodies a guest-centric approach to hospitality, designing furnishings based on real-life guest interactions. With a focus on creating inviting spaces rather than just walls, CODA provides an environment where guests can truly relax and rejuvenate, emphasizing that hospitality goes beyond structures to the experience within.
Part of a large casino hotel, the Ocean and Centurion Towers of Caesars Entertainment are both upscale and modern, inspired by their locale on the oceanfront. The rooms and suites have an almost ethereal feeling that exude the sense of the ocean breeze flowing throughout.
Inspired by the pioneers of country music, The Sessions Hotel serves as an authentic experience in thoughtfully repurposed historic buildings, where rustic meets contemporary.
An iconic hotel in the heart of Key West, Florida, partnered with Cogwheel Marketing to revitalize its online presence. Facing limited visibility in organic search, we undertook a comprehensive SEO campaign that would transform the hotel’s digital footprint. Despite initial hurdles, including low keyword rankings and minimal referring domains, our strategy led to a monumental increase in keyword rankings, organic traffic, and domain authority.
Established over 60 years ago, the SeaCrest Oceanfront Hotel is a prominent fixture in Pismo Beach, known for its commitment to both hospitality and community involvement. Partnering with Stayntouch, a global leader in hotel property management systems (PMS), SeaCrest was able to significantly enhance operational efficiency while streamlining and personalizing the guest experience.
Josh Ramsey, SSP’s Hotel Revenue Performance Industry Expert, is trusted as an expert in revenue management and hotel performance for top management companies in the US.