Fewer Calls, Better Service: Canary AI at The Pines Resort
The Pines Resort cut guest messaging response times from 45 to 2 minutes and automated high-volume phone inquiries after deploying Canary AI Voice, Webchat, and Guest Messaging.
Case Studies
Wyndham Grand Orlando Resort Bonnet Creek
Wyndham Grand Orlando Resort Bonnet Creek deployed IRIS mobile ordering and digital guest directory, generating 350+ digital F&B orders per month within the first 3 months of go-live.
How CIVILIAN Hotel Uses Canary to Eliminate Lobby Lines in a Small Space
CIVILIAN Hotel's 203-room NYC boutique property reduced front desk congestion by deploying Canary's kiosk, mobile check-in, digital authorizations, and guest messaging tools.
From $5K to $50K: How Williamsburg Lodge Increased Annual Upsell Revenue by 10x
Williamsburg Lodge grew upsell revenue from ~$5K/year to $6K/month after deploying Canary Technologies' Dynamic Upsells, streamlining check-in and expanding ancillary offerings.
Speedy Arrivals, Seamless Stays: How Hotel June Malibu Eliminated Wait Times With Canary's Mobile Key
Hotel June Malibu cut check-in wait times from 7 minutes to zero using Canary Technologies' Mobile Key and Mobile Check-In, with over half of mobile check-ins now opting for a mobile key.
Hotel Covington Increases Average Check Size by 15% With Canary's F&B Mobile Ordering
Hotel Covington deployed Canary Technologies' F&B mobile ordering, AI messaging, and dynamic upsells, achieving a 15% increase in average check size at its 114-room Kentucky property.
Handling 800+ Calls a Month With Canary's AI Voice at Hotel Zephyr
Hotel Zephyr's GM details how Canary's AI Voice handled 800+ calls in a single month, cutting hold times and freeing staff, while Dynamic Upsells generate $130K in annual ancillary revenue.
Answering Every Call and Eliminating Lobby Lines at The Gale Miami
The Gale Miami replaced paper registration cards with Canary Technologies' suite of tools, cutting check-in time from minutes to seconds and consolidating guest messaging into a single channel.
A Year of F&B Revenue in Just Two Months: Garden City Hotel's Success Story With Canary
Garden City Hotel generated $14K in F&B mobile ordering revenue in two months, matching a full year on its prior platform, after deploying Canary Technologies across its digital guest journey.
Union Square Plaza Hotel uses Cloudbeds’ open API to build technology around how the property actually operates
Union Square Plaza Hotel's owner used Cloudbeds' open API to build custom AI-assisted rate and inventory management tools without a software development background, bypassing vendor roadmap constraints.
How Corduroy Inn & Lodge Solved Seasonal Staffing Challenges With Canary’s Self-Service Kiosks
Canary's kiosk and mobile check-in tools helped a 42-room West Virginia ski lodge capture OTA guest contact details and card-on-file data without 24/7 front desk coverage.
How Flanigan's Resort & Spa Boosted Ancillary Revenue by 57% With Canary's GMS
Flanigan's Resort & Spa near Zion National Park achieved a 57% ancillary revenue uplift in its first year using Canary's GMS, with mobile check-in, digital upsells, and smart checkout cutting front desk friction.
Their pricing tool was free to use. The Lauderdale chose Pricepoint anyway.
A 17-room Fort Lauderdale boutique hotel switched from a free pricing tool to Pricepoint, achieving a 12% RevPAR lift while maintaining 80% occupancy.
The Westin Kierland serves up smarter F&B operations as 60% of room service orders go digital with IRIS Mobile Dining
The Westin Kierland Resort in Scottsdale achieved 60%+ digital order adoption using IRIS Mobile Dining, eliminating phone orders, manual POS entry, and paper breakfast door hangers across 735 guestrooms.
Pembroke Inn & Cloudbeds: Proof that independence looks good on the bottom line
Toronto's 52-room Pembroke Inn cut OTA bookings from nearly 100% to 10-15% using Cloudbeds digital marketing tools, generating $263,000 in attributed revenue and saving an estimated $60-70K in monthly high-season OTA fees.
The Elser Hotel & Residences Launches Guest-Centric Mobile App with Innspire and Expands Digital Technology Innovations
The Elser Hotel in Downtown Miami launched a guest app with Innspire featuring mobile check-in, digital keys via Salto, a digital concierge, and AI-powered security upgrades across the 49-story property.
Reviving hidden gems into design-forward destinations: The French Cowboys story
Texas boutique hotel group French Cowboys uses Cloudbeds PMS to manage seven unique properties while maintaining individual character and streamlining operations.
citizenM Transforms Hotel Linen Operations with Laundris
The digital platform helped citizenM reduce linen inventory from 8-9 PAR to 3-4 PAR, saving $680K-$1M in procurement costs across 17 hotels.
Hotel 1550: Ditching the flag and turning independence into revenue growth
A San Bruno hotel moved from Days Inn franchise to independent operation, then consolidated multiple tech vendors into Cloudbeds' unified platform.
What 158 TripAdvisor Reviews Reveal About The Neighborhood Hotel Grand Beach, Michigan
ECG's analysis of all 158 TripAdvisor reviews shows The Neighborhood Hotel Grand Beach maintains 4.9/5 stars with guests praising its hybrid apartment-hotel format in a wooded Lake Michigan setting.