Recovery, resilience, recalibration, or bouncing back are a few examples of keywords that are at the center of any discussion surrounding the hospitality industry's economic prospects this past year. However uncertain the economic future may be, major crises of earth systems are unabated to date. While similarities exist between resiliency and sustainability (i.e. both concepts refer to the state of a system or organization over time in response to instabilities), there are notable differences, and conflicts, in the two concepts (i.e. achieving short-term economic resiliency at the expense of socio-environmental wellbeing). Looking forward, all eyes are on resiliency (growth!) in hospitality but how do we decouple growth from impacts, most notably carbon emissions? How do we ensure that sustainability is a component of resiliency (or vice versa)? What are the five priorities the hospitality industry should set to tackle resiliency and sustainability at the same time in 2021?

Eric Ricaurte
Eric Ricaurte
Founder at Greenview
Cassia Patel
Cassia Patel
Program Director of Oceanic Global
Catherine Dolton
Catherine Dolton
Vice President Global Corporate Responsibility at InterContinental Hotels Group
Benjamin  Lephilibert
Benjamin Lephilibert
Founder & CEO, LightBlue Environmental Consulting
Franziska Altenrath
Franziska Altenrath
Co-Founder at TUTAKA
Andreas Koch
Andreas Koch
Managing Director at blueContec GmbH
Xenia zu Hohenlohe
Xenia zu Hohenlohe
Partner/Director at the Considerate Group
Maurice Bergin
Maurice Bergin
Managing Director at GreenHospitality.ie
Julia Massey
Julia Massey
Sustainability Manager and Advisor
José  Koechlin von Stein
José Koechlin von Stein
Founder & CEO at Inkaterra Hotels
Carlos Martin-Rios
Carlos Martin-Rios
Associate Professor at Ecole hôtelière de Lausanne (EHL)
Johanna Wagner
Johanna Wagner
Co-Founder of La Belle EDuC, Founder of Upside Up Hotel Asset and Guest Lecture at ESSEC MSc in Hospitality Management (IMHI)
Ioannis S. Pantelidis
Ioannis S. Pantelidis
PhD, FIH, SFHEA, Director of Postgraduate Research Studies at Brighton Doctoral College

The temptation to type the word People 5 times was too great. But I think People X 5 is still not good enough. So I shall say People in the power of 5! Prior to COVID-19, we were talking about the great need for more hospitality people and how we entice more young people and talent in the industry. Overnight we found ourselves talking about how we retain the talent in our industry and do not lose them to other sectors. For both resiliency and sustainability, THE key component must surely always be talented people. Talented, innovative people that have a strong ethical compass. Everything else will follow.

Maribel Esparcia Pérez
Maribel Esparcia Pérez
University Professor at the University of Lleida - Faculty of Law, Economics and Tourism and Founding Partner at the ESHC
Frauke  Fischer
Frauke Fischer
Founder, Agentur Auf!
Jonathon Day
Jonathon Day
Associate Professor and Graduate Program Director School of Hospitality and Tourism Management
Elena  Cavagnaro
Elena Cavagnaro
Professor of Sustainability in Hospitality and Tourism at Stenden University of Applied Sciences
Christopher Warren
Christopher Warren
Founder of My Green Butler
Federico Vignati
Federico Vignati
Principal Executive at CAF - development bank of Latin America
Florian Kaefer
Florian Kaefer
PhD, Founder & Editor, Sustainability Leaders Project
Arjan van Rheede
Arjan van Rheede
Senior Research Fellow in Sustainability at Hotelschool The Hague
Henri  Kuokkanen
Henri Kuokkanen
Associate Professor at Institut Paul Bocuse