Award-winning hospitality brand The Usual is set to open its first hotel in Florence in Q1 2027. Renowned for blending ESG values with bold design, creativity, and lifestyle, this will be the brand’s third European property, and their first step outside of the Benelux. True to its vision, The Usual is once again selecting a location with character, history, and a creative future. Where Heritage Meets Creative Energy
Glenapp Castle, the 21-bedroom Relais & Châteaux hotel located on Scotland’s southwest coast, will launch The Nest - a new standalone suite on 1 July 2026. The development strengthens the castle’s growth strategy by targeting the rising demand for private, wellness-led accommodation and longer-stay luxury travel.
Thackeray Group has opened onefifty fenchurch, a 33-apartment independent luxury aparthotel in the City of London, operated by Vertiq Hospitality Partners. The property marks the Group’s entry into the hospitality sector and caters to growing interest in high-end extended stays within the Square Mile.
Orient Express proudly unveils Orient Express Venezia at Palazzo Donà Giovannelli, the extraordinary rebirth of the 15th century architectural jewel, owned by Arsenale Group, reimagined by architect and interior designer Aline Asmar d’Amman as a hotel, for the first time in nearly six centuries. A new icon in the brand’s constellation of ultra-luxury travel experiences, the hotel invites guests into a world where Venetian history, contemporary artistry and the legendary spirit of the Orient Express art of travel converge in perfect harmony. Once a celebrated crossroad on the legendary route from Paris to Istanbul, Venice reclaims its role as a theatrical gateway for the Orient Express world of luxury travel.
Optimising AI literacy in F&B operations starts with a simple principle: buying technology is not the same as building capability.Too many operators still approach AI as a procurement exercise rather than an operational transformation discipline.
AI investments in F&B deliver value only when adoption is treated as seriously as the technology. The implementation gap is rarely caused by weak tools. It is usually caused by weak translation between strategy, tech implementation and frontline execution.
AI literacy in F&B does not start with tools. It starts with understanding what the operation actually produces.Most teams I see try to adopt AI before they can even describe what their workflow does step by step – mostly for the lack of SOP.
Cornwall's Headland Hotel showcases how rotational training and family values built 450+ years of combined staff service, transforming hospitality from fallback to profession.
Punta Tragara, part of the Manfredi Fine Hotels Collection, the iconic luxury boutique hotel overlooking the Faraglioni rocks and Marina Piccola Bay, open the season 2026 with a new suit and the refurbished Michelin-starred restaurant.
Bob W, the tech-powered hospitality operator, has signed a long-term lease agreement for a flagship city centre property in Munich, further strengthening its presence in Germany following a series of recent deals across the country.
On Friday, 27 March, Van der Valk Hotel Zwolle, part of Valk Exclusief, officially opens its new luxury wellness facilities. The wellness forms part of a major expansion project that has now been completed after two years. In addition to the new wellness, the hotel has added a second restaurant, six meeting rooms, and extra workspace for employees.
The idea that “search is dead” is mostly an exaggeration. What is really happening is a change in how people find information online, not the disappearance of search itself. For hoteliers, this difference is important because people are still searching for hotels, but the way they search and where the traffic goes is starting to change.
Traditional search isn't dying — it's disaggregating. The front-end experience is shifting dramatically, but the underlying data infrastructure remains largely the same. When ChatGPT or Perplexity answers a hotel query, it's still drawing from indexed web content, reviews, and structured data that lives in the same ecosystem traditional SEO has always served.
Reopening 8 April 2026, Sandblu Santorini returns as LXR Hotels & Resorts’ first retreat in Greece. A sanctuary above Kamari’s black-sand shoreline designed for travellers drawn to discovery, design, and deeply personal service, each of the hotel’s 66 rooms, suites, and villas channels the island’s Cycladic heritage, artfully styled to mirror the volcanic landscape and the ever-changing light of the Aegean.
Hyatt's first European Hyatt Select will open in Berlin in 2028, part of a strategy to double Essentials portfolio rooms in EAME by 2030.
Precise Resort Tenerife has just opened in Puerto de la Cruz following a two-year, €10 million renovation. Set on a cliff above the Atlantic and surrounded by 40,000 m² of botanical gardens, the 4-star resort is a refined and accessible oceanfront retreat on the island’s unspoiled northern coast. This arrival marks the latest addition to Precise Hotels & Resorts by founder Ron Ben Haim.
Hotel Excelsior Venice Lido - Venice's only luxury beachfront hotel and one of the most storied addresses in European hospitality is set to unveil its most significant transformation in recent history. Reopening on May 5, 2026, the landmark Moorish-inspired property on Lido Island will introduce a restored Palm Court, a new signature terrace restaurant, and the first wave of redesigned guest rooms, marking a defining new chapter for a hotel that has welcomed kings, world leaders and Hollywood royalty to its Adriatic shores since 1908.
The 156-room hotel will anchor Opera Square's urban regeneration project and help Whitbread reach its goal of 5,000 Premier Inn rooms across Ireland.
Les Roches ranks No. 2 globally while Glion rises to No. 3, with both schools showing 94%+ employability rates and extensive industry recruitment partnerships.
Leonardo Limited Edition UK Hotels is delighted to announce a new era as Hotel Gotham becomes The Rex, a rebrand that signals a bold evolution for one of Manchester’s most iconic addresses. As the city’s most assured and discerning destination, The Rex, a luxury boutique hotel and private members retreat defined by discretion and indulgence will begin its next chapter as of 23rd April. Crowning King Street in the heart of Manchester, a place that has quietly played host to society’s most influential figures for decades, the 60-room hotel spanning 7 floors with striking city views will continue to celebrate its historic grandeur but introduce a modern style.
Today, Hard Rock International announces reservations are now open to bookings for July 2026 and onward at the highly anticipated Hard Rock Hotel Malta, a bold new Mediterranean destination.
Two hotels in Plymouth and Cork will open in 2027, marking Hilton's entry into both maritime cities with 223 combined rooms.
In a word, no. Websites were designed to entice humans to view, discover, consider, buy. They are heavy with images, HTML, JavaScript, etc. to entice us in and encourage us to dwell. APIs were invented for M2M, machine to machine, transactions.
Agents will be everywhere, but behind the scenes. Booking agents are a short-term solution; using AI to simulate human behavior is like asking for a faster horse. Agents that behave as people, visiting websites and simulating human behavior (clicking on links, filling forms) are an incredible technological feat, but are a poor solution to most real-word problems: - Agents are very slow, because they have to replicate user paths built for humans- They fail often, because every website they visit is differentThe future will be MCP- and API-based, with agents interacting with those MCP/API.
Crystal ball time. 5 to 10 years i think we will quite similar to where we are today. the slow pace of change will not change and traditional tech stacks will still be around. lack of motivation to change, contracts and low investment will hinder the change.