Politics Created the TSA Crisis—Congress Can Fix It Through Reconciliation
U.S. Travel Association calls for three-year TSA officer funding through reconciliation to prevent recurring airport staffing crises and passenger delays.
Operations & Strategy
The Return of the Concierge: Why Human Judgment Still Defines Luxury Hospitality
InterContinental Seattle's Les Clefs d'Or concierge explains how human judgment and relationships remain essential in luxury hospitality despite AI advancement.
Climate Resilience for U.S. Hotels: 5 Ways Leaders Can Turn Weather Disruptions into Revenue Opportunities
The article presents five actionable strategies for U.S. hotels to convert weather disruptions into revenue opportunities, including dynamic pricing, flexible packages, and proactive guest communication.
By Muhammad Tanveer, Author - The Sales Leadership Brief (Linkedin Newsletter), The Sales Leadership Brief
A Quintessential Urban Historic Hotel with Fairmont Hotel Vancouver
GM Adam Laker credits decentralized management and staff empowerment for maintaining four-star service across 557 rooms at 97% occupancy.
By Adam Mogelonsky and Larry Mogelonsky
Airport Hotel Revival Done Right at Sonesta LAX
Sonesta LAX increased average length of stay to 1.7 nights after a $42M renovation by targeting weekend leisure travelers and local guests.
By Larry Mogelonsky and Adam Mogelonsky
What Guests Prefer Today: Travel-Size Toiletries or Refillable Systems? A Look at Hospitality in the USA
Analysis covers regulatory changes in California, New York, Illinois, and Washington driving hotels toward bulk dispensers over traditional mini bottles.
By Camilo Sosa, E-commerce Manager, Hotel Items (A & S Suppliers, Inc.)
GTBA Welcomes the End of Government Shutdown and Calls for Ongoing Bi-Partisan Co-operation to Prevent Further Shutdowns
The Global Business Travel Association, GBTA, the leading voice of the global business travel industry, welcomes the news that the United States Congress has passed a continuing resolution to reopen the government through January 30 and provide backpay to federal workers.
35th Housekeeping Olympics Crowns Frontline Cleaning Heroes at ISSA Show North America in Las Vegas
The 35th annual Housekeeping Olympics celebrating guest room attendants and environmental services workers took place in Las Vegas on Monday.
Business Travel Optimism Rebounds as Evolving Patterns, Policies and Technologies Shape the Industry, According to Latest GBTA Poll
As companies worldwide continue to navigate their business travel strategies amid change and uncertainty, confidence among global industry professionals is rebounding. Forty-three percent of business travel professionals worldwide say they are more optimistic now, up 15 percentage points versus prior months in 2025. However, concerns remain, relative to still-anticipated decreases in business trip volume, spending and revenue at their organizations for 2025.
2025 Lodging Tax Report - USA
Since room sales generate lodging tax revenues, an overview of hotel market trends provides insight into the industry’s current and future fiscal impacts. As documented in our 2024 HVS Lodging Tax Study, the national lodging market has experienced recent growth in average daily room rates and revenue per available room. However, occupancy levels have remained relatively flat. The Average Daily Room Rate (“ADR”) represents the average revenue earned for each room rented in a hotel. Revenue per available room (“RevPAR”), the product of ADR and occupancy rate, is a standard industry metric that combines the effects of occupancy and room rates on overall revenue performance. ADR and RevPAR increased in 2024 but has seen slower growth through the first eight months of 2025 compared to the same period in 2024. The figure below compares year-over-year growth in the national lodging market from 2023 through August 2025.
Sonesta Welcomes Laxmi to Its Franchise Portfolio with the Transition of 18 Hotels
Sonesta International Hotels Corporation (Sonesta) today announced the opening of 18 hotels with new franchise partner Laxmi Hotels Group, the first major milestone in the planned sale of 113 managed properties. The successful transition of these Sonesta Select Hotels marks a significant step in Sonesta’s asset-right franchise-forward strategy.
GBTA Urges U.S. Congress to Reach Agreement on a Federal Budget to End the Government Shutdown and Protect Business Travel and Economic Stability
The Global Business Travel Association (GBTA), the leading voice of the global business travel industry, today called on the United States Congress to take immediate action to reach an agreement on a federal budget and quickly end the government shutdown.
Immersive Hospitality: Redefining the Guest Experience
Immersive experiences are not entirely new to hospitality and leisure—theme parks, destination hotels and resorts, and cultural attractions have long found ways to draw guests into unique worlds. What is changing is how properties are increasingly using technology to push those experiences further, creating spaces that blur the lines between the physical and digital and redefine what guests expect from leisure destinations.
By Joseph Pierce, Director of Appraisal & Consulting Services, Hotel & Leisure Advisors (H&LA)
Safemark Introduces Enhanced Security and Sustainability for Guest Room Safes
We are excited to announce the launch of our new and improved DN & DNX V2 top-open safe line, designed with enhanced functionality, security, and aesthetics! As a result, we will be phasing out the current DN and DNX Top Open models by December 31st, 2025.
U.S. Travel Association Applauds Creation of White House Task Force on the 2028 Summer Olympics
The U.S. Travel Association today announced the launch of the America’s Sports and Travel Mega Event Coalition (ASTMEC)—a national alliance of sports, travel and business leaders dedicated to helping the United States successfully host a once-in-a-generation slate of global sporting events.
Landingplace Hotels Launches Two New Brands
Officials of Landingplace Hotels, a hotel franchisor built by operators for operators, today announced the launch of two midscale, conversion-focused brands aimed at solving the real challenges hotel owners face, from rising costs and staffing shortages to rigid brand standards and shifting guest expectations.
GBTA Cites Business Travel Benefits Within Recently Passed U.S. Reconciliation Bill
On July 4, President Donald J. Trump signed into law the Reconciliation Bill, otherwise known as the “One Big Beautiful Bill Act” which is a budget reconciliation law passed by the 119th United States Congress and includes tax and spending policies. The Global Business Travel Association (GBTA) is pleased to see items it had advocated for included in the final bill signed into law. GBTA has worked closely with policymakers to put in place measures to strengthen the efficiency and safety of U.S. and international inbound business travel and sees these policies as positive and a necessary step forward. The new law delivers on these GBTA advocacy priorities for business travel, as recently shared with U.S. policymakers:
Strategies for Seasonal Impact
In hospitality, seasonality isn’t just a footnote in the budget—it’s often the main storyline. Whether it’s summer vacationers filling oceanfront suites, fall group travel spiking occupancy, or citywide events creating compression across an entire market, these seasonal surges are what make or break performance.
By John Hirt, Vice President of Operations, Newport Hospitality Group
The Neighborhood Hotel Little Italy’s Hospitality Innovation: Suites Designed for Comfortable, Multi-Generational Family Trips
As family travel continues to evolve, The Neighborhood Hotel remains at the forefront—offering comfort, convenience, and closeness for multi-generational trips. The Neighborhood Hotel Little Italy feature 35 thoughtfully designed one‑ and two‑bedroom suites, all within walking distance to the University of Illinois Chicago (UIC). The new property delivers a seamless blend of practical amenities and heartfelt, tech forward hospitality.
GBTA Brings Industry Voices to Capitol Hill to Champion Business Travel's Value and Future
Over 100 GBTA members engaged U.S. lawmakers during the GBTA U.S. Legislative Summit to advocate for policies that support economic growth and global mobility