Operations & Strategy USA & Canada - Hospitality Net

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Opinion Article

December 9, 2024

Learning From Las Vegas Luxury with Crockfords at Resorts World

Luxury hotels are defined by service excellence, exclusive amenities and personalization. With so much buzz around ‘personalization’ these days (in quotes on purpose), what is often missed is the precision of service delivery necessary to execute this attention to detail at scale, for which there’s no truer form of expressing this precision than through customization of the guest journey in a seamless blend of meticulously curated experiences.

By Adam Mogelonsky and Larry Mogelonsky

Las Vegas, Nevada, United States

Opinion Article

November 22, 2024

Downtown Honolulu Grows Up

For many decades, visitors to the Hawaiian island of Oahu had just one neighborhood to choose from when booking a hotel. Waikiki–that iconic mile-and-a-half strip of white-sand beach ringed by more than 26,000 hotel rooms–was the only place where hotels could be found.

By Paul McElroy, Executive Vice President, Highgate, Highgate Hotels, L.P.

Honolulu, Hawaii, United States

November 20, 2024

Nearly 80 Million Americans Expected to Travel over Thanksgiving

AAA projects 79.9 million travelers will head 50 miles or more from home over the Thanksgiving holiday travel period*. For the first time, AAA’s forecast includes the Tuesday before and the Monday after Thanksgiving Day to better capture the flow of holiday travelers. This year’s projection of nearly 80 million travelers is an increase of 1.7 million people compared to last year and 2 million more than in 2019.

AAA (the American Automobile Association, Inc.)

November 13, 2024

2024 Deloitte holiday travel survey

On the surface, this year’s holiday travel season looks a lot like 2023. Our 2024 Deloitte holiday travel survey found that just under half of Americans plan to travel between Thanksgiving and mid-January, with 19% visiting friends and relatives only, and 30% planning to stay in paid lodging.

Deloitte Development LLP

November 13, 2024

Holiday season poll: 52% of Americans likely to travel for leisure

Fifty-two percent of Americans plan to travel overnight for leisure in the next four months, and hotels remain the top lodging choice for both leisure (45%) and business travelers (59%), according to a new survey commissioned by the American Hotel & Lodging Association (AHLA) and conducted by Morning Consult.

November 7, 2024

AHLA statement on the 2024 elections

American Hotel & Lodging Association (AHLA) Interim President & CEO Kevin Carey released the following statement today regarding the 2024 elections.

External Article

November 7, 2024

Trump’s presidency and the path ahead for hospitality

With Donald Trump's second term as President of the United States, the hotel and hospitality sectors are poised for several shifts. Drawing on policies from his first term and early indications of his second, we explore the potential opportunities and challenges facing the industry under his leadership.

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Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net

October 29, 2024

Wyndham Expands Extended Stay Offerings, Teams with Reside to Introduce Wyndham Residences in the U.S.

Guests seeking contemporary, upscale residence-style accommodations in urban destinations now have new offerings to consider in key cities like Houston, Washington D.C and more as a result of a 10-year development relationship between Wyndham Hotels & Resorts, the world’s largest hotel franchisor, and Reside, a leading residential hospitality management company.

October 25, 2024

BWH Hotels Hosts 3,000 Attendees At Accelerate Conference Showcasing Global Strategy And Momentum For The Future

BWH Hotels, the leading hospitality enterprise comprised of three hotel companies including WorldHotels™, Best Western® Hotels & Resorts, and SureStay® Hotels, hosted its annual convention this week in Charlotte, North Carolina. With “Accelerate” as this year’s theme, nearly 3,000 attendees, including BWH Hotels’ hoteliers, operators, and partners from around the globe, came together to celebrate one another’s accomplishments and set the groundwork for a successful year ahead and beyond.

October 24, 2024

White House Hosts Exclusive Briefing for AAHOA Members on Small Business Initiatives

Members of AAHOA (Asian American Hotel Owners Association) on Wednesday participated in an exclusive virtual briefing hosted by the Biden-Harris Administration for the world's largest hotel owners association. The session, organized by the White House Office of Public Engagement, focused on key issues affecting small businesses and provided an update on the current economic landscape.

October 24, 2024

AHLA condemns New York City Council passage of the Safe Hotels Act

American Hotel & Lodging Association (AHLA) Interim President & CEO Kevin Carey released the following statement today after the New York City Council passed the “Safe Hotels Act.”

New York City, New York, United States

October 7, 2024

Marriott International Secures Legal Victory Against Fraudulent Robocall Operators

In a significant legal victory, Marriott International, Inc. (Marriott) has successfully concluded a lawsuit in federal court in Virginia against perpetrators responsible for tens of millions of illegal and fraudulent robocalls to consumers, misusing the Marriott name and the names of its portfolio of brands. Marriott initially filed the case as a “John Doe” lawsuit in May 2021, against anonymous bad actors who were exploiting Marriott’s brands for their own commercial gain and violating both state and federal laws.

September 5, 2024

Survey: 4 out of 5 American Travelers Embrace Biometrics Use at Airport Security

Following record-breaking air travel over Labor Day weekend, the U.S. Travel Association along with Ipsos released survey results underscoring traveler preference of biometric technology screening to keep air passengers safe and provide greater efficiency at airport checkpoints.

U.S. Travel Association

Opinion Article

September 4, 2024

Soft Brands – A Third Alternative

Historically, hotel owners have had the option to either affiliate with a known brand or operate independently. Affiliating with a brand provided access to a reservation system, loyal customers, communal marketing programs, a known identity among consumers, and a sense of stability within the finance and investment community. Brand affiliation, however, comes with costs. Owners pay a variety of fees for royalty, marketing, reservation, and guest loyalty programs, and need to conform to facility, service, and operating standards.

By Paul Isaacson and Robert Mandelbaum

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Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.

Hospitality Net

August 28, 2024

Choice Hotels Announces First Contract Awarded Under Recently Reintroduced SOAR Program to Support Hotel Ownership Opportunities for Historically Underrepresented Entrepreneurs

Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel companies, announced its first contract under the recently reintroduced SOAR (Supporting Ownership Access and Representation) program, designed to create hotel ownership opportunities for underrepresented entrepreneurs. Damon Healey of Eternal Companies, a real estate investment and asset management firm, executed a contract to convert two hotels in Georgia to Suburban Studios, one of Choice's four extended stay brands. The pair of properties opened on May 30.

External Article

August 12, 2024

Safe Hotels Act: A public safety measure or blow to NYC’s hospitality industry?

The New York hotel industry is at odds with the NYC Council over a new public safety and worker protection bill that critics say could possibly kill jobs and throw the Big Apple’s tourism economy into turmoil.

New York, New York, United States

August 6, 2024

Joining forces with top financial crimes association to combat travel scams

As travelers book last minute Labor Day trips and make other holiday travel plans this year, Airbnb has partnered with the International Association of Financial Crimes Investigators (IAFCI) to help consumers book safely online and avoid travel scams. This comes as consumer research from DKC Analytics shows almost half of Americans (47 percent) have fallen for a scam, with victims losing on average $2,697 and 1 in 5 (18 percent) losing $5,000 or more.

August 1, 2024

AHLA Foundation Announces 2024 – 2025 No Room for Trafficking Survivor Fund Grantees

AHLA Foundation announced the 2024 – 2025 No Room for Trafficking (NRFT) Survivor Fund grantees, eight community-based organizations that provide services and resources to help support human trafficking survivors on their path forward. This year’s Survivor Fund grantees were announced at the third annual NRFT Summit, hosted on United Nation’s World Day Against Trafficking in Persons, a global campaign urging accelerated action to end child trafficking.

AHLA Foundation

August 1, 2024

AHLA statement on Senate committee passage of Hotel Fees Transparency Act

American Hotel & Lodging Association (AHLA) Interim President & CEO Kevin Carey released the following statement today after the U.S. Senate Committee on Commerce, Science, & Transportation approved the Hotel Fees Transparency Act, which would create a nationwide standard for lodging cost transparency. The bill now awaits a full Senate vote.

July 25, 2024

Beloved ICE! Attraction Returns and Expands for the 2024 Christmas Season

The country’s most extraordinary frozen holiday attraction, ICE!, announces its 2024 Christmas season lineup and its debut in San Antonio, Texas. Kicking off this November, the 24-year-old holiday tradition created by and featured across all five Gaylord Hotels will also be held at the JW Marriott San Antonio Hill Country Resort & Spa. Each location will feature 2 million pounds of expertly hand-carved, larger-than-life ice scenes and fan-favorite characters from memorable Christmas classics. Two iconic holiday favorites will join this year’s roster including Elf™ and the long-awaited return of Frosty the Snowman™. Tickets to all ICE! locations are on sale today, including a limited time offer exclusively at ICE.marriott.com.