When ChatGPT Can Prove Your Hotel Is Clean: A Conversation with Valpas at ITB Berlin
Valpas technology prevents bedbugs in real-time and provides verified cleanliness data that ChatGPT can now access for hotel recommendations.
Valpas technology prevents bedbugs in real-time and provides verified cleanliness data that ChatGPT can now access for hotel recommendations.
Klaus Kohlmayr discusses AI trust challenges and the evolving role of revenue managers in hospitality technology.
Professor Michail Toanoglou argues that hospitality must move beyond “low-impact” sustainability toward regenerative hospitality that actively strengthens the vitality of places: their ecosystems, cultures, communities, and economies. He lays out a new value architecture and six executive priorities for hotel leaders to embed systems thinking and place-based reciprocity into strategy.
At ITB Berlin last year, one topic dominated almost every conversation: Artificial Intelligence. The big question in 2025 was simple — “Do you have AI?”
Apaleo's founder demonstrates live hotel booking through ChatGPT, with 15-20 hotel groups already deploying AI agents in production.
London hotels maintained 46.8% GOP margin despite RevPAR declining 0.9% through efficient cost management and utility savings.
UK hotel investment fell 23% to £4.9bn in 2025, with single-asset deals rising 37% while portfolio activity dropped due to financing constraints.
Infor's David Poprawka argues hospitality must rebuild its data foundation before AI can succeed, showcasing AR proof-of-concepts for check-in and housekeeping.
Europe-based hospitality real estate developer and investor, Omnam Group, announces the opening of The Lake Como EDITION; a highly anticipated luxury hotel property set on the western shores of Lake Como, Italy. Acquired in late 2021, by Bain Capital and Omnam under a fund managed by Kryalos SGR and operating under Marriott International’s EDITION Hotels brand, the hotel represents a carefully executed redevelopment of the historic Hotel Britannia Excelsior. The project reflects Omnam’s distinctive approach to value creation: identifying architecturally significant assets in prime destinations and transforming them into globally relevant hospitality experiences through strategic brand partnerships, meticulous design, and disciplined project execution.
GBTA supports EU Parliament's exclusion of business travel from revised Package Travel Directive, providing regulatory clarity for corporate travel services.
Glenn Mandziuk argues that hospitality must evolve from “doing less harm” to actively regenerating the ecosystems and communities it depends on. Building on the World Sustainable Hospitality Alliance’s Pathway to Net Positive Hospitality and shared data platforms like Vera-FY, he calls for accountable, place-based leadership and cross-industry collaboration that leaves destinations measurably better than we found them.
TrustYou's CEO envisions moving from fragmented guest communication to unified conversational AI that maintains context across all channels and touchpoints.
HotStats CEO explains why revenue growth doesn't always translate to stronger margins due to rising costs and evolving guest expectations.
Europe's largest hostel group hires three sales managers for France, UK, and Scandinavia, targeting 75-80% occupancy rates and 600,000+ overnight stays.
Park Hyatt Residences, the first Park Hyatt-branded residences in London, will launch to market later this year, introducing ready-to-move-in private residences with incredible expansive views of the London skyline situated above the Park Hyatt Hotel, one of the world’s most revered luxury hospitality brands.
Aethos Milan is stepping into a new era. Following a complete design transformation, the hotel, just steps away from the Darsena, is reopening with a newly awarded five-star status. The relaunch unveils 35 redesigned guest rooms, the iconic Doping Bar, including a new summer terrace, and expanded social spaces. It also introduces Cima, a restaurant reserved exclusively for Aethos members and hotel guests, bringing a refined culinary identity to the property and enriching the brand’s growing members’ community.
Dominic Paul Dubois argues that truly regenerative hospitality is a journey, not a label you can jump to because the word is fashionable. Using a luxury alpine resort as an example, it outlines three non-negotiable “inner development” stages, showing how each step must be in place before a property can credibly claim to benefit its community and environment more than it harms them.
Journey executives explain how hotels can generate 50% of revenue from non-room sources by treating experiences as bookable inventory rather than add-ons.
Stripe's James Lemon discusses payment infrastructure challenges in hotels and why AI booking technology is more complex for travel than retail.