HSMAI's Washington D.C. chapter hosts a $55–$75 half-day workshop on Sept. 10 covering hotel marketing fundamentals, demand generation, and commercial strategy using the CHDM credential as a framework.
JD Power's 2026 benchmark shows overall guest satisfaction at third-party managed branded hotels rose 14 points to 696, with Columbia Sussex, Crestline, and Driftwood topping the rankings.
Omni's Say Goodnight to Hunger campaign will double meal donations to Feeding America for every stay in September, surpassing 30 million total meals since launching in 2016.
David Lund partners with BCHA for a six-session online course covering hotel P&L, budgeting, labor costs, and the financial mindset shift from department head to GM, running September–October 2025.
LARC forecasts 2026 U.S. RevPAR growth of 5.1%, buoyed by FIFA World Cup and corporate transient strength, with growth moderating to 2.1% in 2027 as group demand slows and AI investment reshapes business travel.
Drawing on insights from GBTA 2025, a Minor Hotels executive argues that rising spend per trip, not trip volume, signals a shift toward intentional, high-value corporate travel that hotels must strategically address.
The author argues hotel tech vendors should attend investment conferences like IHIF to understand what drives CEOs and institutional owners, shifting focus from incremental software upgrades to anticipating where entirely new travel demand is emerging.
Hyatt survey of 2,000 U.S. business travelers finds 90% rely on their hotel room as the only true off-clock space during work trips, used to promote its 700+ property Essentials portfolio and limited-time loyalty bonus point offers.
U.S. hotel performance surged in July driven by FIFA World Cup displacement effects, with non-host cities like Chicago and Detroit posting RevPAR gains of 16-17%, while ADR grew 8.2% above inflation.
A case study of a Florida hotel where an executive housekeeper paid two ghost employees nearly $470K over four years, exposed only when a new AGM audited I-9 records on her first day.
As generative AI platforms capture a growing share of travel research, hotels with inaccurate or inconsistent online records are being excluded from AI-generated recommendations before guests even enter the booking funnel.
BCHA launched The Check-In, a six-part video series hosted by a UBC student, spotlighting hospitality career paths at hotels across British Columbia.
A primer on hotel fair market share and RevPAR index, explaining how to read STR reports to diagnose whether a property is winning or losing against its competitive set.
Google's AI Mode now lets US travelers book hotels and compare cash rates against loyalty points in one conversation, removing the friction that previously delayed award redemption decisions.
U.S. hotels posted their 19th straight week of positive year-over-year results for the week of 16-22 August, with RevPAR up 4.4% to $106.12; San Francisco and St. Louis led gains.
Valor Hospitality takes over management of The Monsaraz in Point Loma, San Diego, its first West Coast property, as part of broader U.S. expansion targeting California and other Western states.
Raines brings its portfolio to 50 properties and 5,393 keys with the addition of the Marriott-branded AC Hotel in downtown Little Rock, with F&B programming at the AC Lounge central to its management strategy.
Choice Hotels becomes an early partner for Google's AI Mode in Search, enabling travelers to find, compare, and book properties conversationally, with Choice Privileges points visibility integrated.
HVS forecasts 4.5% U.S. RevPAR growth for 2026, driven by FIFA World Cup lift, domestic travel shifts, and AI-sector demand, with cap rates averaging 7.7% in Q2 and transaction volume rising 9.1%.
A Booking.com survey of 1,332 U.S. travelers finds 84% view travel as a quality-of-life investment, with 68% cutting daily expenses to fund trips and 69% using flexible payment options.